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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290963 Views

529 replies

34 likes

Account
Free
  • 290963 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13682 Views

6 replies

11 likes

Security
  • 13682 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541124 Views

990 replies

115 likes

Account
  • 541124 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129663 Views

74 replies

12 likes

Account
Login
Premium
  • 129663 Views
  • 74 replies
  • 12 likes

Superuser Contribution Name at my Account

I can't see my name at my Spotify account? I delete my Facebook profile and I got Spotify log in at that one, how can I get my name back at here?? Instead of "Log In with Facebook" I changed to "Username and Passord". Can you help me?

Newbie

I can't see my name at my Spotify account? I delete my Facebook profile and I got Spotify log in at that one, how can I get my name back at here?? Instead of "Log In with Facebook" I changed to "User...

SergioDavid

Roadie

673 Views

7 replies

0 likes

  • 673 Views
  • 7 replies
  • 0 likes

I can't find my prenium account

I pay for prenium but can't seem to find my logins

Newbie

I pay for prenium but can't seem to find my logins

Hubo

Community Legend

394 Views

1 replies

0 likes

Account
Login
Premium
  • 394 Views
  • 1 replies
  • 0 likes

Can't login in work computer

I can't login to my account on my PC app. I've found solution where you have to change network settings, but as I am in my work computer that would need admin access, plus will disable my ethernet. Is there any other way? I'm getting error code 4 as ...

Visitor

I can't login to my account on my PC app. I've found solution where you have to change network settings, but as I am in my work computer that would need admin access, plus will disable my ethernet. I...

Bethany_Dawn

Community Legend

1318 Views

1 replies

0 likes

Login
  • 1318 Views
  • 1 replies
  • 0 likes

Superuser Contribution My password no longer works, and I do not receive an e-mail when I try to reset the password

I have a premium account. Two nights ago I was logged out of the account and told that my password was incorrect when I tried to log back on. When I try to reset the password, I do not receive an email. I fear my account has been hacked. Is there any...

Visitor

I have a premium account. Two nights ago I was logged out of the account and told that my password was incorrect when I tried to log back on. When I try to reset the password, I do not receive a...

SergioDavid

Roadie

686 Views

1 replies

0 likes

Login
  • 686 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify + hulu student

i started a spotify +hulu student account through facebook, although i never use facebook because ive felt sketchy about it for years , i now want to remove it (the facebook link to both apps. ), but it wont give me any other log in option, when i tr...

Newbie

i started a spotify +hulu  student account through facebook, although i never use facebook because ive felt sketchy about it for years , i now want to remove it  (the facebook link to both ...

SergioDavid

Roadie

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! Help: "A Facebook error has occurred..."

Hi, how can I open a support ticket? I just bought a new smartphone (Fairphone 2, running Android 5). After installing facebook and Spotify, I can't log in to Spotify. I have a Premium Account associated with my Facebook account. Whenever I press "Lo...

Regular

Hi,   how can I open a support ticket? I just bought a new smartphone (Fairphone 2, running Android 5). After installing facebook and Spotify, I can't log in to Spotify. I have a Premium Accou...

12NMilnes

Newbie

91890 Views

26 replies

1 likes

Account
Login
Premium
  • 91890 Views
  • 26 replies
  • 1 likes

Superuser Contribution Can't connect to Facebook

Hi! Hope this is the correct section.My issue is very easy to explain: when I click "Connect to Facebook" in the desktop app, nothing happens. That's it. No matter which Spotify account I am using.If I do the same in the Android app, a window opens a...

Casual Listener

Hi! Hope this is the correct section. My issue is very easy to explain: when I click "Connect to Facebook" in the desktop app, nothing happens. That's it. No matter which Spotify account I am using....

forgettingcloud

Casual Listener

1035 Views

2 replies

1 likes

  • 1035 Views
  • 2 replies
  • 1 likes

Family plan

Good Morning, My name is Keuver, I'm Brazilian. I have a problem, in the company where I work the staff decided to make a family plan with everyone in the company, we put the address of the company and everything, but every month of some problem with...

Casual Listener

Good Morning,   My name is Keuver, I'm Brazilian.   I have a problem, in the company where I work the staff decided to make a family plan with everyone in the company, we put the addres...

Luke

Spotify Star

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

How can I delete my account (no access to email)

I want to delete my spotify account . My spotify account is connected to my fb account but I don't have access to the email address on my Facebook . I just updated my email address on Facebook but spotify is still giving me the old one. how can I sol...

Newbie

I want to delete my spotify account . My spotify account is connected to my fb account but I don't have access to the email address on my Facebook . I just updated my email address on Facebook but sp...

kejt_

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Changing Country in Edit Profile

I'm trying to change the Country I'm in under my profile page. But I can't click on the box to select a different country. I'm Australian but living in Iceland this year. I need to change my country so I can pay with an Icelandic credit card.

Casual Listener

I'm trying to change the Country I'm in under my profile page. But I can't click on the box to select a different country. I'm Australian but living in Iceland this year. I need to change my country ...

timdarbyshire

Casual Listener

471 Views

3 replies

0 likes

  • 471 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change country

Hi,I installed Spotify and connected via Facebook while on a VPN with a Germany IP. For this reason, I think, my country is set to 'Germany' (I'm in Romania). I disconnected the VPN, cleaned all Spotify cookies, logged out and back in, but can't chan...

Regular

Hi, I installed Spotify and connected via Facebook while on a VPN with a Germany IP. For this reason, I think, my country is set to 'Germany' (I'm in Romania). I disconnected the VPN, cleaned all Sp...

aghecenco

Regular

1117 Views

9 replies

0 likes

  • 1117 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can't change country, even though I am there currently

Hi everyone, I am trying to change my country settings for my Premium account from the UK to Hungary (I live in Hungary but traver a lot). I am in Hungary right now, so it should be working, however, when I go to the "Edit account" part, the country ...

Casual Listener

Hi everyone,   I am trying to change my country settings for my Premium account from the UK to Hungary (I live in Hungary but traver a lot). I am in Hungary right now, so it should be working,...

eszdor33

Casual Listener

3418 Views

2 replies

0 likes

Account
  • 3418 Views
  • 2 replies
  • 0 likes

Solved!! have messed up trying to create family account.

we now have two family accounts, paid for twice on paypal and possibly renewed a premium account. I am totally lost as how to unravel this. Seem to have spent 40€ tonight instead of 15€ its a nightmare. who do I ask for help?

Casual Listener

we now have two family accounts, paid for twice on paypal and possibly renewed a premium account. I am totally lost as how to unravel this.  Seem to have spent 40€ tonight instead of 15€ its a n...

Niceperson

Casual Listener

807 Views

3 replies

0 likes

Premium
  • 807 Views
  • 3 replies
  • 0 likes

Can not delete my other spotify account!

Please help!I've sent an email through the contact form requesting to delete my other account linked to facebook. But my account is still there!!Please help

Newbie

Please help! I've sent an email through the contact form requesting to delete my other account linked to facebook.   But my account is still there!! Please help

Maxim

Spotify Star

409 Views

1 replies

0 likes

Account
  • 409 Views
  • 1 replies
  • 0 likes

Solved!! How do you get Spotify to STOP charging a credit card?

I've gone through all the steps online and my account is showing up as a FREE account but I'm being charged $9.99 a month. Absolutely crazy!!!

Newbie

I've gone through all the steps online and my account is showing up as a FREE account but I'm being charged $9.99 a month.  Absolutely crazy!!!

Cristia-r-salas

Newbie

1933 Views

4 replies

1 likes

  • 1933 Views
  • 4 replies
  • 1 likes

Login

Fiz o log in com minha conta do Facebook mas não aparece meu perfil. E sim uma conta gratuita Tem como resolver ?

Newbie

Fiz o log in com minha conta do Facebook  mas não aparece meu perfil. E sim uma conta gratuita  Tem como resolver ? 

Bittencourt

Spotify Star

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Solved!! Transferir para nova conta

Olá, gostaria de transferir as playlists, músicas, álbuns e seguidores salvos da conta *snip*(vinculada com o Facebook) para a nova conta *snip* pois fiz um nova conta Spotify e não queria perder tudo. Obrigado.

Visitor

Olá, gostaria de transferir as playlists, músicas, álbuns e seguidores salvos da conta *snip*(vinculada com o Facebook) para a nova conta *snip* pois fiz um nova conta Spotify e não queria perde...

Bittencourt

Spotify Star

3882 Views

1 replies

0 likes

  • 3882 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify doesn't upload my facebook info

my spotify does not upload my new facebook information which means i can't pay because i moved to another country

Newbie

my spotify does not upload my new facebook information which means i can't pay because i moved to another country

Alfredo

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need to reset username because email no longer exists, do not have password.

Our login stopped working for some reason, so one of us tried to reset the password. We believe the password reset email was sent to an email that no longer exists. We have the old login information and can verify the account. We would like to reset ...

Newbie

Our login stopped working for some reason, so one of us tried to reset the password. We believe the password reset email was sent to an email that no longer exists. We have the old login information ...

Alfredo

Roadie

483 Views

1 replies

0 likes

Account
  • 483 Views
  • 1 replies
  • 0 likes