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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8488 Views
  • 1 replies
  • 9 likes
  • Security
  • 8488 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475800 Views
  • 978 replies
  • 111 likes
  • Account
  • 475800 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208094 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208094 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119252 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119252 Views
  • 72 replies
  • 12 likes

my premium account get hacked

my premium account hacked, email address has changed, so my password can you please investigate this problem, i cant use my account, when i login, its say my no such email or username..thanks in advanced

  • Casual Listener
  • my premium account  hacked,   email address has changed, so my password   can you please investigate this problem, i cant use my account, when i login, its say my no such email or ...
  • user-removed
  • Not applicable
  • 623 Views
  • 1 replies
  • 0 likes
  • 623 Views
  • 1 replies
  • 0 likes

Sudden change of username..

For some reason spotify changed my username, I was fine with my real name but I am not fine with random genrated letters and numbers.Is there any way to fix this?

  • Newbie
  • For some reason spotify changed my username, I was fine with my real name but I am not fine with random genrated letters and numbers.Is there any way to fix this?
  • user-removed
  • Not applicable
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

cambiar cuenta suscripcion

Hola! Tengo una suscripcion premium y me gustaria cambiarla a otra cuenta de spotify asociada a otro email que es el que ahora uso. Gracias.

  • Newbie
  • Hola! Tengo una suscripcion premium y me gustaria cambiarla a otra cuenta de spotify asociada a otro email que es el que ahora uso. Gracias.
  • WasteYrTime
  • Newbie
  • 18430 Views
  • 2 replies
  • 1 likes
  • 18430 Views
  • 2 replies
  • 1 likes

Prepaid premium now want family

We took advantage of offer to prepay Premium until December. What happens to subscription and billing if I upgrade to Family now?Info says that payments will start earlier as the existing credit will be prorated to family rates, but doesnt explain ho...

  • Casual Listener
  • We took advantage of offer to prepay Premium until December.  What happens to subscription and billing if I upgrade to Family now? Info says that payments will start earlier as the existing cre...
  • sunfossil
  • Newbie
  • 1638 Views
  • 5 replies
  • 0 likes
  • 1638 Views
  • 5 replies
  • 0 likes

Lost acount, playlists, and login

I signed up for premium, downloaded a ton of music then set phone down for a while. When I came back and tried to open spotify i had to log in and was prompted that i had no account. I checked my external storage on phone and there was nothing there....

  • Casual Listener
  • I signed up for premium, downloaded a ton of music then set phone down for a while.  When I came back and tried to open spotify i had to log in and was prompted that i had no account. ...
  • tybazsco
  • Casual Listener
  • 1010 Views
  • 5 replies
  • 0 likes
  • 1010 Views
  • 5 replies
  • 0 likes

How did spotify knew my new credit card?

HelloI had a spotify premium and then I canceled my lost credit card and got a new one with whole new number and everything. Then I saw that spotify charged me on this card... I never gave them the number or gave them autorisation. I went on my accou...

  • Casual Listener
  • Hello I had a spotify premium and then I canceled my lost credit card and got a new one with whole new number and everything. Then I saw that spotify charged me on this card... I never gave them the...
  • Ayoub06
  • Casual Listener
  • 13029 Views
  • 11 replies
  • 3 likes
  • Account
    Premium
    Security
    Subscription
  • 13029 Views
  • 11 replies
  • 3 likes

Superuser Contribution Cargo no reconocido

Buen día, tengo un cargo no reconocido mensual y recurrente desde el mes de septiembre del 2017 mi cuenta premium se paga los días 26 y este cobro extra cae el día 23 no corresponde a mi cuent ay en mi banco me dijeron que tengo que directamente chec...

  • Newbie
  • Buen día, tengo un cargo no reconocido mensual y recurrente desde el mes de septiembre del 2017 mi cuenta premium se paga los días 26 y este cobro extra cae el día 23 no corresponde a mi cuent ay en ...
  • Andresgzmn
  • Newbie
  • 1176 Views
  • 2 replies
  • 0 likes
  • 1176 Views
  • 2 replies
  • 0 likes

Playlists públicas não aparecem no meu perfil

Já tentei deixar de seguir as playlists e seguir novamente... tanto por Desktop como pelo aplicativo. Já tentei deslogar e refazer o login, também não adiantou. Fiz um teste criando uma playlist nova, ela apareceu, porém as que segui anteriormente só...

  • Newbie
  • Já tentei deixar de seguir as playlists e seguir novamente... tanto por Desktop como pelo aplicativo. Já tentei deslogar e refazer o login, também não adiantou. Fiz um teste criando uma playlist nova...
  • jcbotter
  • Casual Listener
  • 14139 Views
  • 4 replies
  • 7 likes
  • Account
    Login
  • 14139 Views
  • 4 replies
  • 7 likes

Spotify doesn't give me the option to disconnect from facebook or create a username.

Spotify doesn't give me the option to disconnect from facebook or create a username. I would really like to do this, so I can keep my playlists and share my content with other users online while staying anonymous.

  • Newbie
  • Spotify doesn't give me the option to disconnect from facebook or create a username. I would really like to do this, so I can keep my playlists and share my content with other users online while stay...
  • Maxim
  • Spotify Star
  • 680 Views
  • 1 replies
  • 0 likes
  • Account
  • 680 Views
  • 1 replies
  • 0 likes

Someone else using my account

I've noticed that someone else has recently been using my account on spotify and have tried everything to remove them. They have been listening on chrome cast and have it connected to their living room. I have removed all devices linked to my account...

  • Newbie
  • I've noticed that someone else has recently been using my account on spotify and have tried everything to remove them. They have been listening on chrome cast and have it connected to their living ro...
  • Maxim
  • Spotify Star
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade spotify famile, current premium account

Hello, Could someone tell me if it's possible to upgrade to a familie account when using a normall premium account? I want to upgrade to a familie account without losing my playlists. Is this possible? If yes how? I didn't find this solution on the s...

  • Casual Listener
  • Hello,   Could someone tell me if it's possible to upgrade to a familie account when using a normall premium account? I want to upgrade to a familie account without losing my playlists. Is...
  • Eilonwy
  • Newbie
  • 2584 Views
  • 5 replies
  • 1 likes
  • 2584 Views
  • 5 replies
  • 1 likes

Superuser Contribution No me acuerdo ni del correo ni pasword

Pues eso que tengo el premiun estoy pagando tengo el concepto pwro no me acuerdo ni del pasword ni de la cuenta de correo. A quien le puedo mandar el concepto?

  • Newbie
  • Pues eso que tengo el premiun estoy pagando tengo el concepto pwro no me acuerdo ni del pasword ni de la cuenta de correo. A quien le puedo mandar el concepto?
  • MaríaCamila
  • Roadie
  • 710 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 710 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I have a membership. but I tried to pay with all kinds of cards failed. I can not make my account premium, please help.

  • Newbie
  • I have a membership. but I tried to pay with all kinds of cards failed. I can not make my account premium, please help.
  • MaríaCamila
  • Roadie
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Solved!! Spotify in Romania

Any idea about when will Spotify officially launch in Romania? I would love to be able to use Spotify without a VPN or other things... Also I'm interested in purchasing a subscription, but only if Spotify will officially be supported in Romania.

  • Visitor
  • Any idea about when will Spotify officially launch in Romania? I would love to be able to use Spotify without a VPN or other things... Also I'm interested in purchasing a subscription, but only if Sp...
  • babynani
  • Newbie
  • 1869 Views
  • 2 replies
  • 0 likes
  • 1869 Views
  • 2 replies
  • 0 likes

Superuser Contribution Issue with my login

Hello, I have an issue with my account. I changed my phone and when I'm login into my account, all my music is gone. It's like it's a new account (no credit card number). I've checked my bank account and every month I'm paying spotify prenium. How ca...

  • Newbie
  • Hello,  I have an issue with my account.  I changed my phone and when I'm login into my account, all my music is gone. It's like it's a new account (no credit card number).  I've ch...
  • MaríaCamila
  • Roadie
  • 517 Views
  • 1 replies
  • 0 likes
  • 517 Views
  • 1 replies
  • 0 likes

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  • Casual Listener
  • asdfasfdds
  • samfelk
  • Casual Listener
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Why have I never received a pre-sale code?

I've had Spotify Premium for a long time. It's connected to my old AOL email (since it's through Facebook), which I recently recovered the password for. I was expecting to see at least one email from Spotify there -- I've used it for such a long time...

  • Newbie
  • I've had Spotify Premium for a long time. It's connected to my old AOL email (since it's through Facebook), which I recently recovered the password for. I was expecting to see at least one email from...
  • user-removed
  • Not applicable
  • 1117 Views
  • 4 replies
  • 2 likes
  • Account
    Other
    Premium
  • 1117 Views
  • 4 replies
  • 2 likes

Superuser Contribution No recuerdo los datos de mi cuenta

Buenas nochesNo recuerdo el correo ni el usuario que estan asociados a mi cuenta. Alguien me puede ayudar por favor y me dice como puedo hacer para restablecer mi cuenta.Muchas gracias

  • Newbie
  • Buenas noches No recuerdo el correo ni el usuario que estan asociados a mi cuenta.  Alguien me puede ayudar por favor y me dice como puedo hacer para restablecer mi cuenta. Muchas gracias
  • MaríaCamila
  • Roadie
  • 568 Views
  • 1 replies
  • 0 likes
  • Account
  • 568 Views
  • 1 replies
  • 0 likes

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  • Newbie
  • fxdewsfxzdfgesdchfrthgrtfjytkjuhtkuk
  • phan_times
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes