Can´t connect to facebook

[nataliechar]

So, I just created a new account, hoping this would solve the problems I´ve been having these last days. Unfortunately it did not. I´m still not able no get a premium subscription in any way, or connect to facebook. Annoying as **bleep**! 

Anyone who knows why?

[FabianS_Bogota]

Hey @nataliechar!

This is not cool. Maybe the system is unable to process your payment. Does your payment card meet these requirements: https://support.spotify.com/article/problems-paying-for-spotify-by-card/? If so, we’d recommend reaching out to your bank for more info.

Take care!