Can't end my subscription at the end of the Premium test - facebook login

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Can't end my subscription at the end of the Premium test - facebook login

Yshusnir

Hi,

 

I tried Spotify Premium for free the last month, and now I want to cancel the automatic resubscription. My problem is that no matter how many times I type my password, I still can't confirm my unsubscription, the website keeps telling me that the password is not correct.

 

I use my facebook login, and have checked if I was using the good password, and that's the case. So now I'm stuck, I can't cancel my subscription and I may be charged tomorrow... Could you please do something to fix this ?

 

Thanks.

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Yshusnir

Even though I did look at the existing questions, I didn't find an answer to my problem before, but I just did. Logoff from facebook and log again on the Spotify website did the trick...

 

However, it should be easy to cancel the subscription...

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Marked as solution

Yshusnir

Even though I did look at the existing questions, I didn't find an answer to my problem before, but I just did. Logoff from facebook and log again on the Spotify website did the trick...

 

However, it should be easy to cancel the subscription...

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