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Cuenta Premium Seat ibiza Spotify

Buenos días, Tengo el código premium por un año de SEAT y al introducirlo me dice que algo se ha introducido incorrectamente. Alguien puede ayudarme? mi e-mail es: k_pssula@hotmail.com

Casual Listener

Buenos días, Tengo el código premium por un año de SEAT y al introducirlo me dice que algo se ha introducido incorrectamente. Alguien puede ayudarme? mi e-mail es: k_pssula@hotmail.com

puch_cobra

Casual Listener

2114 Views

2 replies

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"Sorry, Local files cannot be shared" Error.

Hi, I just installed spotify on my mac last night and all was working fine... so i decided to install it on the home PC this morning and when I tried to share files it tells me that local files cannot be shared on some files but not all...

Casual Listener

Hi, I just installed spotify on my mac last night and all was working fine... so i decided to install it on the home PC this morning and when I tried to share files it tells me that local files canno...

Bluelizardman21

Casual Listener

1195 Views

2 replies

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can't change my hotmail

Hey, When I try to activate my spotify premium from telia it requires the hotmail i used when i created my spotify account, and I just noticed that it was wrong albinhedman@hotmai.com without an L and whe i try to change it it says that it already ex...

Newbie

Hey, When I try to activate my spotify premium from telia it requires the hotmail i used when i created my spotify account, and I just noticed that it was wrong albinhedman@hotmai.com without an L an...

707 Views

0 replies

0 likes

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error 408

I am studying in France for 1.5 and a half and my spotify premium keeps coming up with error 408! please help

Casual Listener

I am studying in France for 1.5 and a half and my spotify premium keeps coming up with error 408! please help

Peter__

Community Legend

370 Views

1 replies

0 likes

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NUS discount and redeem codes

I am having problems activating my NUS Student premuim discount. I want to buy the £4.99 Premuim with the NUS discount with a Spotify Gift Card... Is this possible?

Newbie

I am having problems activating my NUS Student premuim discount.   I want to buy the £4.99 Premuim with the NUS discount with a Spotify Gift Card...   Is this possible?

Peter__

Community Legend

622 Views

1 replies

0 likes

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New subscriber

Hi I just subscribed for a 30 day free trial on 01/1013 but when I check my account it says it gonna charge me unless I cancel my account in two days... And I don't know why... It's supposed to say in 30 days.. Please help!.. Thanks!

Casual Listener

Hi I just subscribed for a 30 day free trial on 01/1013 but when I check my account it says it gonna charge me unless I cancel my account in two days... And I don't know why... It's supposed to say i...

Peter__

Community Legend

657 Views

4 replies

0 likes

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unwanted email and account

I am receiving emails from facebook friends about playlist updates despite unsubscribing from all emails as well as never merging with my facebook account. When I was initially setting up my account, I had to deal with Spotify CS regarding my account...

Newbie

I am receiving emails from facebook friends about playlist updates despite unsubscribing from all emails as well as never merging with my facebook account. When I was initially setting up my account...

Richard

Community Legend

325 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium trial

Hello good people of spotify! This is just about the spotify premium trial.. Well, i bought spotify premium about 30 minutes ago, and thought that the trial automatically got activated. So i was look at the trial page, and it says: "It appears that y...

Newbie

Hello good people of spotify! This is just about the spotify premium trial.. Well, i bought spotify premium about 30 minutes ago, and thought that the trial automatically got activated. So i was ...

Richard

Community Legend

497 Views

1 replies

0 likes

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Charged for Spotify premium befpre the free trial even ended!

I was on the spotify free trial from the 10th December which was due to expire on the 10th, i go to cancel my subscription and find out I had already been charged the day befpre the trail had ended. I havent used the service can I have this refunded?

Visitor

I was on the spotify free trial from the 10th December which was due to expire on the 10th, i go to cancel my subscription and find out I had already been charged the day befpre the trail had ended. ...

meahtenoha

Spotify

314 Views

1 replies

0 likes

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I have left Facebook but still see what former Facebook connections listen to

I discontinued my Facebook account several months ago, but I still see in Spotify what people that I was connected to in Facebook are listening to. I am a "pre-facebook required" user of Spotify. This must be considered as some kind of error. I do no...

Casual Listener

I discontinued my Facebook account several months ago, but I still see in Spotify what people that I was connected to in Facebook are listening to.   I am a "pre-facebook required" user of S...

Sam

Spotify

355 Views

1 replies

0 likes

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I get billed monthly, but it still says I have a free account.

I cannot view any of my reciepts on my account, but I am getting billed for premium services every month. The payments are going through too. What can I do????????? Frustrated that I cannot TALK to anyone at spotify on the PHONE. Thanks

Visitor

I cannot view any of my reciepts on my account, but I am getting billed for premium services every month.  The payments are going through too.  What can I do?????????  Frustrated that ...

Peter__

Community Legend

381 Views

1 replies

0 likes

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Spotify thinks I'm abroad..

Hi there, I recently moved to Germany and so when I set up my spotify free user account I chose Germany as my country. I then went back to Ireland my homeland for two weeks and continued to use my Spotify account. However, when I returned to Germany,...

Casual Listener

Hi there,   I recently moved to Germany and so when I set up my spotify free user account I chose Germany as my country. I then went back to Ireland my homeland for two weeks and continued t...

OrlaClaireMcC

Casual Listener

1635 Views

7 replies

0 likes

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Can't purchase a premium account ..

Hi, I can't purchase a premium account, which is weird because I already did that some month ago .. (I canceled my subscription meanwhile). Need help

Casual Listener

Hi, I can't purchase a premium account, which is weird because I already did that some month ago .. (I canceled my subscription meanwhile).   Need help 😛

bluegeckoo

Casual Listener

450 Views

2 replies

0 likes

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Deleted Facebook - now unable to access Spotify account (Premium)

Hi Spotify team,I recently deleted my Facebook account and have found myself unable to access my Spotify account even though I'm paying for premium services. Unfortunately I wasn't aware at the time of the impending fail to use Spotify and have now f...

Casual Listener

Hi Spotify team, I recently deleted my Facebook account and have found myself unable to access my Spotify account even though I'm paying for premium services. Unfortunately  I wasn't aware at...

R0B0M0NK3Y

Casual Listener

419 Views

2 replies

0 likes

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Spotify Gift Card Invalid

I've bought 2 gift cards around december. I activated the first one on the 5th of December and on the 5th of Januari I wanted to activate my 2th card but it told me the code I entered was invalid. I filled in the contact form for help but so far I've...

Casual Listener

I've bought 2 gift cards around december. I activated the first one on the 5th of December and on the 5th of Januari I wanted to activate my 2th card but it told me the code I entered was invalid. I ...

Machir

Casual Listener

532 Views

4 replies

0 likes

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Spotify Premium randomly started?

I was looking through the spotify premium options (I was looking at unlimited) as my friend said there was an NUS discount. I clicked on get Premium to look at the options and thought it might ask me there when I had to enter my billing details, the ...

Newbie

I was looking through the spotify premium options (I was looking at unlimited) as my friend said there was an NUS discount. I clicked on get Premium to look at the options and thought it might ask me...

Richard

Community Legend

1296 Views

2 replies

0 likes

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Broken tracks

There are at least several tracks that have periodic noise in them (instead of music). There are also track titles with mispellings (which is annoying). Since I'm paying for this service, I'd like these tracks to play uninterrupted by segments of noi...

Newbie

There are at least several tracks that have periodic noise in them (instead of music).  There are also track titles with mispellings (which is annoying).  Since I'm paying for this service,...

Peter__

Community Legend

1783 Views

3 replies

0 likes

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i want to buy premium, but no matter what i do, it just wont work

ive tried on multiple computers, payment methods, FAQ's, debit cards, and no matter what i use, its just not letting my buy premium, what else can i possibly do to get this to work?

Newbie

ive tried on multiple computers, payment methods, FAQ's, debit cards, and no matter what i use, its just not letting my buy premium, what else can i possibly do to get this to work?

Goodman

Spotify Legend

320 Views

1 replies

0 likes

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Problems with FaceBook.

By mistake I had pushed the disconnect from facebook button and now my accont appears as free!!!. What can i do?

Casual Listener

By mistake I had pushed the disconnect from facebook button and now my accont appears as free!!!. What can i do?

Richard

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes