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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785711 Views

18 replies

29 likes

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  • 18 replies
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Premium Not Working After Trial; Paid

Hi,I did the 30-day trial of Premium. When it ended, I signed up for Premium; entered my payment info. Somehow it's acting like I'm in another 30-day trial, and says I will be billed in a month. I did everything with the same email address. So the we...

Newbie

Hi, I did the 30-day trial of Premium. When it ended, I signed up for Premium; entered my payment info. Somehow it's acting like I'm in another 30-day trial, and says I will be billed in a month. I ...

806 Views

0 replies

0 likes

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Solved!! Cancel Subscription fail

Hi I want to cancel subscription but GUI seems to bug... I have french interface so, below sentences might vary from english interfaces I follow these steps: - access www.spotify.be - loggin using facebook: ok - click on my name & account: ok - click...

Regular

Hi   I want to cancel subscription but GUI seems to bug...   I have french interface so, below sentences might vary from english interfaces   I follow these steps: - acce...

TIgapi

Regular

910 Views

3 replies

0 likes

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  • 3 replies
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Delete Radio Staions

Im Tried Of Paying Spotify And I Cant Even Delete My Radio Stations And Spotify Keeps Saying Were Working On It So Please Fixxxxxx IT

Casual Listener

Im Tried Of Paying Spotify And I Cant Even Delete My Radio Stations And Spotify Keeps Saying Were Working On It So Please Fixxxxxx IT

320 Views

0 replies

0 likes

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Canceled Free Trial, Still Charged 9.99

Hello, I am writing on this forum because there was no phone number to call to reach a customer service representative. I canceled my Spotify Premium free trial account on the 30th day (yesterday), and woke up this morning to see my account charged f...

Casual Listener

Hello,   I am writing on this forum because there was no phone number to call to reach a customer service representative.    I canceled my Spotify Premium free trial account on...

Peter__

Community Legend

940 Views

6 replies

0 likes

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Solved!! Premium not Working

Hi, my spotify is not working on my iPhone!! Just yesterday I was listening to music on spotify, but when I wake up, it says "spotify premium is required for on-demand mobile streaming" help me please!

Casual Listener

Hi, my spotify is not working on my iPhone!! Just yesterday I was listening to music on spotify, but when I wake up, it says "spotify premium is required for on-demand mobile streaming" help me pleas...

Chanterz

Newbie

1036 Views

9 replies

0 likes

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  • 9 replies
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Cuenta Premium Seat ibiza Spotify

Buenos días, Tengo el código premium por un año de SEAT y al introducirlo me dice que algo se ha introducido incorrectamente. Alguien puede ayudarme? mi e-mail es: k_pssula@hotmail.com

Casual Listener

Buenos días, Tengo el código premium por un año de SEAT y al introducirlo me dice que algo se ha introducido incorrectamente. Alguien puede ayudarme? mi e-mail es: k_pssula@hotmail.com

puch_cobra

Casual Listener

2041 Views

2 replies

0 likes

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  • 2 replies
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"Sorry, Local files cannot be shared" Error.

Hi, I just installed spotify on my mac last night and all was working fine... so i decided to install it on the home PC this morning and when I tried to share files it tells me that local files cannot be shared on some files but not all...

Casual Listener

Hi, I just installed spotify on my mac last night and all was working fine... so i decided to install it on the home PC this morning and when I tried to share files it tells me that local files canno...

Bluelizardman21

Casual Listener

1129 Views

2 replies

0 likes

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can't change my hotmail

Hey, When I try to activate my spotify premium from telia it requires the hotmail i used when i created my spotify account, and I just noticed that it was wrong albinhedman@hotmai.com without an L and whe i try to change it it says that it already ex...

Newbie

Hey, When I try to activate my spotify premium from telia it requires the hotmail i used when i created my spotify account, and I just noticed that it was wrong albinhedman@hotmai.com without an L an...

667 Views

0 replies

0 likes

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error 408

I am studying in France for 1.5 and a half and my spotify premium keeps coming up with error 408! please help

Casual Listener

I am studying in France for 1.5 and a half and my spotify premium keeps coming up with error 408! please help

Peter__

Community Legend

327 Views

1 replies

0 likes

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  • 1 replies
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NUS discount and redeem codes

I am having problems activating my NUS Student premuim discount. I want to buy the £4.99 Premuim with the NUS discount with a Spotify Gift Card... Is this possible?

Newbie

I am having problems activating my NUS Student premuim discount.   I want to buy the £4.99 Premuim with the NUS discount with a Spotify Gift Card...   Is this possible?

Peter__

Community Legend

578 Views

1 replies

0 likes

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New subscriber

Hi I just subscribed for a 30 day free trial on 01/1013 but when I check my account it says it gonna charge me unless I cancel my account in two days... And I don't know why... It's supposed to say in 30 days.. Please help!.. Thanks!

Casual Listener

Hi I just subscribed for a 30 day free trial on 01/1013 but when I check my account it says it gonna charge me unless I cancel my account in two days... And I don't know why... It's supposed to say i...

Peter__

Community Legend

559 Views

4 replies

0 likes

  • 559 Views
  • 4 replies
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unwanted email and account

I am receiving emails from facebook friends about playlist updates despite unsubscribing from all emails as well as never merging with my facebook account. When I was initially setting up my account, I had to deal with Spotify CS regarding my account...

Newbie

I am receiving emails from facebook friends about playlist updates despite unsubscribing from all emails as well as never merging with my facebook account. When I was initially setting up my account...

Richard

Community Legend

282 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium trial

Hello good people of spotify! This is just about the spotify premium trial.. Well, i bought spotify premium about 30 minutes ago, and thought that the trial automatically got activated. So i was look at the trial page, and it says: "It appears that y...

Newbie

Hello good people of spotify! This is just about the spotify premium trial.. Well, i bought spotify premium about 30 minutes ago, and thought that the trial automatically got activated. So i was ...

Richard

Community Legend

435 Views

1 replies

0 likes

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  • 1 replies
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Charged for Spotify premium befpre the free trial even ended!

I was on the spotify free trial from the 10th December which was due to expire on the 10th, i go to cancel my subscription and find out I had already been charged the day befpre the trail had ended. I havent used the service can I have this refunded?

Visitor

I was on the spotify free trial from the 10th December which was due to expire on the 10th, i go to cancel my subscription and find out I had already been charged the day befpre the trail had ended. ...

meahtenoha

Spotify

268 Views

1 replies

0 likes

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I have left Facebook but still see what former Facebook connections listen to

I discontinued my Facebook account several months ago, but I still see in Spotify what people that I was connected to in Facebook are listening to. I am a "pre-facebook required" user of Spotify. This must be considered as some kind of error. I do no...

Casual Listener

I discontinued my Facebook account several months ago, but I still see in Spotify what people that I was connected to in Facebook are listening to.   I am a "pre-facebook required" user of S...

Sam

Spotify

315 Views

1 replies

0 likes

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I get billed monthly, but it still says I have a free account.

I cannot view any of my reciepts on my account, but I am getting billed for premium services every month. The payments are going through too. What can I do????????? Frustrated that I cannot TALK to anyone at spotify on the PHONE. Thanks

Visitor

I cannot view any of my reciepts on my account, but I am getting billed for premium services every month.  The payments are going through too.  What can I do?????????  Frustrated that ...

Peter__

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
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Spotify thinks I'm abroad..

Hi there, I recently moved to Germany and so when I set up my spotify free user account I chose Germany as my country. I then went back to Ireland my homeland for two weeks and continued to use my Spotify account. However, when I returned to Germany,...

Casual Listener

Hi there,   I recently moved to Germany and so when I set up my spotify free user account I chose Germany as my country. I then went back to Ireland my homeland for two weeks and continued t...

OrlaClaireMcC

Casual Listener

1193 Views

7 replies

0 likes

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  • 7 replies
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Can't purchase a premium account ..

Hi, I can't purchase a premium account, which is weird because I already did that some month ago .. (I canceled my subscription meanwhile). Need help

Casual Listener

Hi, I can't purchase a premium account, which is weird because I already did that some month ago .. (I canceled my subscription meanwhile).   Need help 😛

bluegeckoo

Casual Listener

370 Views

2 replies

0 likes

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  • 2 replies
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Deleted Facebook - now unable to access Spotify account (Premium)

Hi Spotify team,I recently deleted my Facebook account and have found myself unable to access my Spotify account even though I'm paying for premium services. Unfortunately I wasn't aware at the time of the impending fail to use Spotify and have now f...

Casual Listener

Hi Spotify team, I recently deleted my Facebook account and have found myself unable to access my Spotify account even though I'm paying for premium services. Unfortunately  I wasn't aware at...

R0B0M0NK3Y

Casual Listener

338 Views

2 replies

0 likes

  • 338 Views
  • 2 replies
  • 0 likes