Paying for "basic-desktop, London". What is this?
I do not have an Spotify account, but pay 49,- n.kr. per month for something called " SPOTIFY basic-desktop, London". WHAT IS THIS? Rita Kjelstrup, Norway
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Start a topicI do not have an Spotify account, but pay 49,- n.kr. per month for something called " SPOTIFY basic-desktop, London". WHAT IS THIS? Rita Kjelstrup, Norway
Newbie
I do not have an Spotify account, but pay 49,- n.kr. per month for something called " SPOTIFY basic-desktop, London". WHAT IS THIS? Rita Kjelstrup, Norway
Sam
Spotify
871 Views
2 replies
0 likes
Por error he pulsado el boton de desconectar facebook y ahora dice que mi cuenta es free. Que puedo hacer??
Casual Listener
Por error he pulsado el boton de desconectar facebook y ahora dice que mi cuenta es free. Que puedo hacer??
326 Views
0 replies
0 likes
Hi, I deleted some of my favourite playlists by accident today. Is there a way of recovering them? Thanks,
Casual Listener
Hi, I deleted some of my favourite playlists by accident today. Is there a way of recovering them? Thanks,
Sam
Spotify
556 Views
3 replies
0 likes
I just got my Premium account working on my desktop, seems like most of the features are working fine (don't even know what they all are yet!! hah!), but when I signed into my phone, and tried to stream a song from one of my playlists, it says I need...
Newbie
I just got my Premium account working on my desktop, seems like most of the features are working fine (don't even know what they all are yet!! hah!), but when I signed into my phone, and tried to str...
Sam
Spotify
368 Views
1 replies
0 likes
I bought a new phone and when i downloaded the app my playlists were gone.How do i get them back?Thanks,Linn
Casual Listener
I bought a new phone and when i downloaded the app my playlists were gone. How do i get them back? Thanks, Linn
Sam
Spotify
435 Views
3 replies
0 likes
I had a playlist called 'On Test'. Could it be restored? Please.....
Newbie
I had a playlist called 'On Test'. Could it be restored? Please.....
Sam
Spotify
238 Views
1 replies
0 likes
I deactivated my facebook account "marshiintae@gmail.com" and my spotify account no longer allows me to log in. Could you please move my playlist titled "Rap" and the "Starred" playlist to my new facebook/spotify account "intothetae@gmail.com" Thanks...
Casual Listener
I deactivated my facebook account "marshiintae@gmail.com" and my spotify account no longer allows me to log in. Could you please move my playlist titled "Rap" and the "Starred" playlist to my new fac...
Peter__
Community Legend
593 Views
3 replies
0 likes
Hi, my friend has had a spotify account for a while now and she said all of the sudden it stopped working. She logs in with her facebook account and now she has not been able to for a month or two now. She has had to pay for both of these months she ...
Visitor
Hi, my friend has had a spotify account for a while now and she said all of the sudden it stopped working. She logs in with her facebook account and now she has not been able to for a month or two no...
212 Views
0 replies
0 likes
Hey, on the right side of my Spotify screen I would usually have a little ticker that tells me what my friends are listening to as they are listening to them. I dont know if this is spotify social, but I really enjoyed when it was there. One day as I...
Casual Listener
Hey, on the right side of my Spotify screen I would usually have a little ticker that tells me what my friends are listening to as they are listening to them. I dont know if this is spotify soc...
Ignitable_Bman
Casual Listener
1137 Views
5 replies
0 likes
delete my account asap!
Casual Listener
delete my account asap!
Peter__
Community Legend
452 Views
1 replies
0 likes
Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptions page. If you still get this message after updating you...
Casual Listener
Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details please go to your subscriptions pag...
MrPrick
Newbie
2636 Views
15 replies
1 likes
I read the first post in the thread outlining what to do but I cannot find the "Social Network" options.
Casual Listener
I read the first post in the thread outlining what to do but I cannot find the "Social Network" options.
nyislanders6649
Casual Listener
708 Views
1 replies
0 likes
Hi! i Bought a giftcard for 6 months yesterday, and when I try to update to premium I just get the message "The Premium code you entered is invalid. Please check that you have typed it correctly.", and the code is correctly... What to do?
Casual Listener
Hi! i Bought a giftcard for 6 months yesterday, and when I try to update to premium I just get the message "The Premium code you entered is invalid. Please check that you have typed it correctly...
meahtenoha
Spotify
577 Views
3 replies
0 likes
I have set up a free account to get online here to try and get a response from support. I have sent numerous requests for help on my premium account and get no response. When I try to reset my passowrd - I am told my email is not associated with an a...
Casual Listener
I have set up a free account to get online here to try and get a response from support. I have sent numerous requests for help on my premium account and get no response. When I try to re...
jsospotify
Casual Listener
463 Views
4 replies
0 likes
We're building a website based on memories with sections broken down into specific decades - is the best option to set up our own playlists for each decade or embedd the radio set for each decade and are both options feasible? Advice appreciated new ...
Regular
We're building a website based on memories with sections broken down into specific decades - is the best option to set up our own playlists for each decade or embedd the radio set for each decade and...
andyshill0113
Regular
576 Views
4 replies
0 likes
Can i switch easily and keep all my current preferences/favourites/playlists?
Newbie
Can i switch easily and keep all my current preferences/favourites/playlists?
meahtenoha
Spotify
598 Views
2 replies
0 likes
I have just finished a 30 days test account, and I want to change to the free or unlmited modus. My question is: will my playlists then be deleted? Can I continue using them, if I am online? (I know that I cannot use is offline anymore.) Thanks and b...
Casual Listener
I have just finished a 30 days test account, and I want to change to the free or unlmited modus. My question is: will my playlists then be deleted? Can I continue using them, if I am o...
geroya
Casual Listener
411 Views
2 replies
0 likes
My premium is gone, why? And why chant I change it back? My creditcard is not the problem. Help please.
Newbie
My premium is gone, why? And why chant I change it back? My creditcard is not the problem. Help please.
Peter__
Community Legend
493 Views
2 replies
0 likes
Hello, please can you log me out of all sessions - someone is using my account and i don;t know who it is - creepy! Thanks
Casual Listener
Hello, please can you log me out of all sessions - someone is using my account and i don;t know who it is - creepy! Thanks
Peter__
Community Legend
401 Views
1 replies
0 likes
The monthly subscription does not work for me. Every month I have to enter my credit card details again. The first transaction works without any problems, but when it comes to the second one for the next month (subscription) it just fails. It is gett...
Newbie
The monthly subscription does not work for me. Every month I have to enter my credit card details again. The first transaction works without any problems, but when it comes to the second one for the ...
Peter__
Community Legend
352 Views
1 replies
0 likes