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unsecure card details!!

Dear Spotify, Over the weekend I received an email saying that you, Spotify, had not be able to take the payment for my account and that you had cut off my premium access (which is what happened and I lost all my downloaded music!). I then went in to...

Newbie

Dear Spotify,   Over the weekend I received an email saying that you, Spotify,  had not be able to take the payment for my account and that you had cut off my premium access (which is w...

Peter__

Community Legend

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Solved!! Check scription

Hi, I was just wondering: is there a way how I can check my subsciiption? How long I have left until premium runs out?

Gig Goer

Hi, I was just wondering: is there a way how I can check my subsciiption? How long I have left until premium runs out?

hatsjer

Gig Goer

778 Views

2 replies

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Not able to change my residence country!

Hey guys! So, my problem is - I moved to England a year ago and I changed the country in my profile (I am a Spotify free user), and when I came back to Spain in June, Spotify wouldn't let me sign in because my country of residence isn't the same stat...

Casual Listener

Hey guys!   So, my problem is - I moved to England a year ago and I changed the country in my profile (I am a Spotify free user), and when I came back to Spain in June, Spotify wouldn't let ...

warflower

Casual Listener

2089 Views

2 replies

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How Can I Get My Original Spotify Account Back?

So I am from America and I used to use Spotify (connected to my Facebook account) with no restrictions (other than the occasional advertisement), but now I am in Germany and Spotify wouldn't work for me anymore so I made a "German account." Recently ...

Newbie

So I am from America and I used to use Spotify (connected to my Facebook account) with no restrictions (other than the occasional advertisement), but now I am in Germany and Spotify wouldn't work for...

David

Spotify Legend

538 Views

1 replies

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I have deleted a playlist by accident

Hi I deleted a playlist called C&R a couple of months ago and I want to get it back. Is there anyway I can get this playlist back??? Thanks for your help.

Casual Listener

Hi   I deleted a playlist called C&R a couple of months ago and I want to get it back.  Is there anyway I can get this playlist back???  Thanks for your help.

Sam

Spotify

315 Views

1 replies

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after trial

Do we have to forget the music wee were listening to before uninstall programme and start again??

Casual Listener

Do we have to forget the music wee were listening to before uninstall programme and start again??

Sam

Spotify

773 Views

4 replies

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Unlinked Facebook - Lost everything

I just unlinked my spotify from Facebook, but now when I log in, it treats me like a new subscriber. I am also a premium subscriber, but now my upgrade has disappeared as well. Can you help?

Visitor

I just unlinked my spotify from Facebook, but now when I log in, it treats me like a new subscriber. I am also a premium subscriber, but now my upgrade has disappeared as well.   Can you hel...

Sam

Spotify

316 Views

1 replies

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Country shows up as Denmark when I am in America

So my country is shown as being set to Denmark in my account. However, I am in America. When I try to change it, it says that it will change according to my IP address. Can someone please help me? Also, does anyone have a customer support number for ...

Casual Listener

So my country is shown as being set to Denmark in my account. However, I am in America. When I try to change it, it says that it will change according to my IP address.   Can someone please ...

Sam

Spotify

498 Views

3 replies

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Ipad premium subscription not recognised

I subscribe to premium but when I sync my Ipad it does not recognise premium and says I have to subscribe again. I have tried resynching but to no avail. I have checked my subscription status and it confirms premium , why will it not sync?

Newbie

I subscribe to premium but when I sync my Ipad it does not recognise premium and says I have to subscribe again.   I have tried resynching but to no avail.   I have checked my subsc...

Marco

Community Legend

323 Views

1 replies

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Spotify opens after signing in and then immediately throws me out!

Just installed Spotify on Windows PC. Yesterday using it, but today can't use it anymore. See subject. I see the program for a few seconds after signing in via Facebook account, then I get the starting screen where I deselect 'show facebook friends w...

Newbie

Just installed Spotify on Windows PC. Yesterday using it, but today can't use it anymore. See subject. I see the program for a few seconds after signing in via Facebook account, then I get the starti...

276 Views

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Changing from free trial to spotify unlimited

Using an iPad I installed the spotify app and listed using the free trial. I have no subscribed to spotify unlimited but whenever I try to select some music using my app it is saying I can't unless I upgrade to spotify premium please help!

Newbie

Using an iPad I installed the spotify app and listed using the free trial. I have no subscribed to spotify unlimited but whenever I try to select some music using my app it is saying I can't unless I...

Peter__

Community Legend

641 Views

1 replies

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Premium is not working!

I got my Premium account for free through my Internet supplier "Telia" (Sweden)...and the have annoyingly "billed" me anyway! I've phoned them and they have withdrawn the "monthly amount" for Premium! But the account is now not aktivated as Premium.....

Newbie

I got my Premium account for free through my Internet supplier "Telia" (Sweden)...and the have annoyingly "billed" me anyway! I've phoned them and they have withdrawn the "monthly amount" for Premium...

meahtenoha

Spotify

363 Views

1 replies

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Solved!! App Problem

Hello Everybody! I don't know if this is the right place for this, If not I'm sorry. I use Spotify Free in Germany. The AppFinder works, but not a single App is working. Whenever I click on it it says "Sorry, I could not download this app. Please try...

Casual Listener

Hello Everybody! I don't know if this is the right place for this, If not I'm sorry. I use Spotify Free in Germany. The AppFinder works, but not a single App is working. Whenever I click on it ...

user-removed

Not applicable

2717 Views

5 replies

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problème de téléchargement

Bonjour, Je me suis récemment abonnée a Spotify avec un compte premium, et je ne comprends pas pourquoi je n'arrive pas a acheter et donc à télécharger les titres que je souhaite obtenir. Lorsque j'essaie de le faire le titre ne se télécharge pas sur...

Newbie

Bonjour, Je me suis récemment abonnée a Spotify avec un compte premium, et je ne comprends pas pourquoi je n'arrive pas a acheter et donc à télécharger les titres que je souhaite obtenir. Lorsque j...

850 Views

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Open discussion ¦ Tablets Vs Laptop: why Unlimited users should be able to use Spotify App

I've posted the following on the Help Forum, by I'm posting again on Ideas as kindly suggested by hpguru.I'm a Spotify Unlimited user and, for a number of reasons, I'm only using a tablet at home and not a laptop/desktop. I love Spotify, but now I ca...

Newbie

I've posted the following on the Help Forum, by I'm posting again on Ideas as kindly suggested by hpguru. I'm a Spotify Unlimited user and, for a number of reasons, I'm only using a tablet at home...

mer

Newbie

3640 Views

7 replies

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playlist deleted

I have the same problem it was named Evans playlist

Visitor

I have the same problem it was named Evans playlist

297 Views

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facebook login changed

Hello everyone My Facebook-login has changed. My login was: E-Mail: [email protected] and now it is: E-Mail: [email protected] Can I change it in spotify too? because when i login with [email protected] there are no more playlists?? Thank...

Newbie

Hello everyone   My Facebook-login has changed.   My login was: E-Mail: [email protected]   and now it is: E-Mail: [email protected]   Can I change it ...

282 Views

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Problem with a song it is wrong

Hi thanks for this awesome application.I have a concern and it is that the song Sworn to a Great Divide by Soilwork when I play the song it is not the song I was looking for. For reference here is the songwww.youtube.com/watch?v=qbgHEiwkAxcthe one th...

Casual Listener

Hi thanks for this awesome application. I have a concern and it is that the song Sworn to a Great Divide by Soilwork when I play the song it is not the song I was looking for. For reference here is ...

Peter__

Community Legend

347 Views

1 replies

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want to remove facebook and keep spotify

My problem: I want to delete my facebook account, but i registered with spotify with it. There was no option when i registered to register only with spotify, i had to use facebook. Now i really want te keep using my spotify premium account. How can t...

Casual Listener

My problem:   I want to delete my facebook account, but i registered with spotify with it. There was no option when i registered to register only with spotify, i had to use facebook. &nbsp...

Peter__

Community Legend

756 Views

3 replies

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How long time till support answer?

The days before christmas, I sended in an issue regarding my account to support. I was recommended to do this by one of the moderators of this community. And still there is no answer, not even the smallest beep telling that they have recieved my mail...

Regular

The days before christmas, I sended in an issue regarding my account to support. I was recommended to do this by one of the moderators of this community. And still there is no answer, not even th...

meahtenoha

Spotify

943 Views

5 replies

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