Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
779311 Views
18 replies
29 likes
Can i switch easily and keep all my current preferences/favourites/playlists?
Can i switch easily and keep all my current preferences/favourites/playlists?
Spotify
491 Views
2 replies
0 likes
I have just finished a 30 days test account, and I want to change to the free or unlmited modus. My question is: will my playlists then be deleted? Can I continue using them, if I am online? (I know that I cannot use is offline anymore.) Thanks and b...
I have just finished a 30 days test account, and I want to change to the free or unlmited modus. My question is: will my playlists then be deleted? Can I continue using them, if I am o...
Casual Listener
343 Views
2 replies
0 likes
My premium is gone, why? And why chant I change it back? My creditcard is not the problem. Help please.
My premium is gone, why? And why chant I change it back? My creditcard is not the problem. Help please.
Community Legend
404 Views
2 replies
0 likes
Hello, please can you log me out of all sessions - someone is using my account and i don;t know who it is - creepy! Thanks
Hello, please can you log me out of all sessions - someone is using my account and i don;t know who it is - creepy! Thanks
Community Legend
330 Views
1 replies
0 likes
The monthly subscription does not work for me. Every month I have to enter my credit card details again. The first transaction works without any problems, but when it comes to the second one for the next month (subscription) it just fails. It is gett...
The monthly subscription does not work for me. Every month I have to enter my credit card details again. The first transaction works without any problems, but when it comes to the second one for the ...
Community Legend
310 Views
1 replies
0 likes
What a rotten feature. I pay happily for my Spotify subscription, and have started to buy music from it now as well. It says I have 10 credits now expiring in 6 days. What is that about? How is that fair? I don't want to rush to spend them. It's a re...
What a rotten feature. I pay happily for my Spotify subscription, and have started to buy music from it now as well. It says I have 10 credits now expiring in 6 days. What...
232 Views
0 replies
0 likes
Dear Spotify, Over the weekend I received an email saying that you, Spotify, had not be able to take the payment for my account and that you had cut off my premium access (which is what happened and I lost all my downloaded music!). I then went in to...
Dear Spotify, Over the weekend I received an email saying that you, Spotify, had not be able to take the payment for my account and that you had cut off my premium access (which is w...
Community Legend
437 Views
1 replies
0 likes
Hi, I was just wondering: is there a way how I can check my subsciiption? How long I have left until premium runs out?
Hi, I was just wondering: is there a way how I can check my subsciiption? How long I have left until premium runs out?
Gig Goer
629 Views
2 replies
0 likes
Hey guys! So, my problem is - I moved to England a year ago and I changed the country in my profile (I am a Spotify free user), and when I came back to Spain in June, Spotify wouldn't let me sign in because my country of residence isn't the same stat...
Hey guys! So, my problem is - I moved to England a year ago and I changed the country in my profile (I am a Spotify free user), and when I came back to Spain in June, Spotify wouldn't let ...
Casual Listener
2001 Views
2 replies
0 likes
So I am from America and I used to use Spotify (connected to my Facebook account) with no restrictions (other than the occasional advertisement), but now I am in Germany and Spotify wouldn't work for me anymore so I made a "German account." Recently ...
So I am from America and I used to use Spotify (connected to my Facebook account) with no restrictions (other than the occasional advertisement), but now I am in Germany and Spotify wouldn't work for...
Spotify Legend
464 Views
1 replies
0 likes
Hi I deleted a playlist called C&R a couple of months ago and I want to get it back. Is there anyway I can get this playlist back??? Thanks for your help.
Hi I deleted a playlist called C&R a couple of months ago and I want to get it back. Is there anyway I can get this playlist back??? Thanks for your help.
Spotify
250 Views
1 replies
0 likes
Do we have to forget the music wee were listening to before uninstall programme and start again??
Do we have to forget the music wee were listening to before uninstall programme and start again??
Spotify
616 Views
4 replies
0 likes
I just unlinked my spotify from Facebook, but now when I log in, it treats me like a new subscriber. I am also a premium subscriber, but now my upgrade has disappeared as well. Can you help?
I just unlinked my spotify from Facebook, but now when I log in, it treats me like a new subscriber. I am also a premium subscriber, but now my upgrade has disappeared as well. Can you hel...
Spotify
256 Views
1 replies
0 likes
So my country is shown as being set to Denmark in my account. However, I am in America. When I try to change it, it says that it will change according to my IP address. Can someone please help me? Also, does anyone have a customer support number for ...
So my country is shown as being set to Denmark in my account. However, I am in America. When I try to change it, it says that it will change according to my IP address. Can someone please ...
Spotify
387 Views
3 replies
0 likes
I subscribe to premium but when I sync my Ipad it does not recognise premium and says I have to subscribe again. I have tried resynching but to no avail. I have checked my subscription status and it confirms premium , why will it not sync?
I subscribe to premium but when I sync my Ipad it does not recognise premium and says I have to subscribe again. I have tried resynching but to no avail. I have checked my subsc...
Community Legend
268 Views
1 replies
0 likes
Just installed Spotify on Windows PC. Yesterday using it, but today can't use it anymore. See subject. I see the program for a few seconds after signing in via Facebook account, then I get the starting screen where I deselect 'show facebook friends w...
Just installed Spotify on Windows PC. Yesterday using it, but today can't use it anymore. See subject. I see the program for a few seconds after signing in via Facebook account, then I get the starti...
234 Views
0 replies
0 likes
Using an iPad I installed the spotify app and listed using the free trial. I have no subscribed to spotify unlimited but whenever I try to select some music using my app it is saying I can't unless I upgrade to spotify premium please help!
Using an iPad I installed the spotify app and listed using the free trial. I have no subscribed to spotify unlimited but whenever I try to select some music using my app it is saying I can't unless I...
Community Legend
560 Views
1 replies
0 likes
I got my Premium account for free through my Internet supplier "Telia" (Sweden)...and the have annoyingly "billed" me anyway! I've phoned them and they have withdrawn the "monthly amount" for Premium! But the account is now not aktivated as Premium.....
I got my Premium account for free through my Internet supplier "Telia" (Sweden)...and the have annoyingly "billed" me anyway! I've phoned them and they have withdrawn the "monthly amount" for Premium...
Spotify
280 Views
1 replies
0 likes
Hello Everybody! I don't know if this is the right place for this, If not I'm sorry. I use Spotify Free in Germany. The AppFinder works, but not a single App is working. Whenever I click on it it says "Sorry, I could not download this app. Please try...
Hello Everybody! I don't know if this is the right place for this, If not I'm sorry. I use Spotify Free in Germany. The AppFinder works, but not a single App is working. Whenever I click on it ...
Not applicable
2411 Views
5 replies
1 likes
Bonjour, Je me suis récemment abonnée a Spotify avec un compte premium, et je ne comprends pas pourquoi je n'arrive pas a acheter et donc à télécharger les titres que je souhaite obtenir. Lorsque j'essaie de le faire le titre ne se télécharge pas sur...
Bonjour, Je me suis récemment abonnée a Spotify avec un compte premium, et je ne comprends pas pourquoi je n'arrive pas a acheter et donc à télécharger les titres que je souhaite obtenir. Lorsque j...
789 Views
0 replies
0 likes
