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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

779721 Views

18 replies

29 likes

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Solved!! Can't stream - Premium Required even though I have Premium????

I have Premium but suddenly the app tells me that i need Premium to be able to stream on my iPhone 4. I have restarted the app but I get the same message. Can somebody help me or give me a hint on what to do? Regards / Per

Casual Listener

I have Premium but suddenly the app tells me that i need Premium to be able to stream on my iPhone 4. I have restarted the app but I get the same message.   Can somebody help me or give me...

Ninah

Newbie

1775 Views

4 replies

0 likes

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  • 4 replies
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Signed up for 30day free premium trial..

I signed up for the free 30 day trial but ive looked on my recipts and it says ive been charged £9.99 for a months premium as well as 0.00 for 30 day trial does this mean i have 2 months? (1 of which i paid for by accident and the other of which bein...

Newbie

I signed up for the free 30 day trial but ive looked on my recipts and it says ive been charged £9.99 for a months premium as well as 0.00 for 30 day trial does this mean i have 2 months? (1 of which...

Peter__

Community Legend

305 Views

1 replies

0 likes

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  • 1 replies
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Cannot Update Country. No German Bank Account.

Hi, I'm a military member living in Germany. Once i hit my 6 months of free unlimited use (with ads) I became frustrated as I have no choice in where I am stationed. I relented into just purchasing premium. Upon attempting to do so it continuously fa...

Newbie

Hi,   I'm a military member living in Germany.  Once i hit my 6 months of free unlimited use (with ads) I became frustrated as I have no choice in where I am stationed.  I relented...

Peter__

Community Legend

318 Views

1 replies

0 likes

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  • 1 replies
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deleting my account

Hi, i would like to delete my account becouse i have one whit premium. i went over to that contact support and cant find anything about delete account, tried one and i get spammed by manage subscriptions or to change your subscription options.

Visitor

Hi, i would like to delete my account becouse i have one whit premium. i went over to that contact support and cant find anything about delete account, tried one and i get spammed by manage su...

Peter__

Community Legend

291 Views

1 replies

0 likes

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  • 1 replies
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How to release an email account?

Hello I tried to create a Spotify account using my Hotmail as email and something went wrong, did not succeed. Then I did it with my Gmail account and it was OK. Now the Hotmail account is locked anyways in Spotify ("...already in use"). How can I re...

Newbie

Hello I tried to create a Spotify account using my Hotmail as email and something went wrong, did not succeed. Then I did it with my Gmail account and it was OK. Now the Hotmail account is locked any...

Peter__

Community Legend

1321 Views

1 replies

0 likes

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  • 1 replies
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Iphone issue

I downloaded Premium through my computer, but even after signing out on my iphone app and signing back in it won't let me listen to songs I search. How do I fix this??

Casual Listener

I downloaded Premium through my computer, but even after signing out on my iphone app and signing back in it won't let me listen to songs I search. How do I fix this??

Peter__

Community Legend

383 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Deactivating your account

If you purchase a premium account, discontinue and then reactivate at a later date, will your previous playlists and songs still be saved/available?

Newbie

If you purchase a premium account, discontinue and then reactivate at a later date, will your previous playlists and songs still be saved/available?

Marco

Community Legend

455 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Are premium accounts for a lifetime?

Hello, I want to buy a spotify premium but I don't if it for a month or lifetime. Can someone answer me? Thank you for your help.

Casual Listener

Hello,   I want to buy a spotify premium but I don't if it for a month or lifetime.   Can someone answer me?      Thank you for your help.

MattSuda

Spotify Star

29216 Views

3 replies

2 likes

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He perdido mis listas¡¡¡¡¡

Buenas tardes, Por desconocimiento he desconectado mi spotify de la cuenta de facebook, y al volver a entrar me han desaparecido las listas que tenia creadas. ¿Me podeis ayudar a recuperarlas? Muchas gracias. nombre de usuario: 1163066892

Casual Listener

Buenas tardes,   Por desconocimiento he desconectado mi spotify de la cuenta de facebook, y al volver a entrar me han desaparecido las listas que tenia creadas. ¿Me podeis ayudar a recuper...

275 Views

0 replies

0 likes

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please help my premium is not working.

I purchased spotify premium and everytime I got to my app it tells me my free trial has expired but when I press get premium it just takes me to my recipt. I have logged in/out, cleared my data/uninstalled then re-installed multiple times nothing is ...

Visitor

I purchased spotify premium and everytime I got to my app it tells me my free trial has expired but when I press get premium it just takes me to my recipt. I have logged in/out, cleared my data/unins...

user-removed

Not applicable

388 Views

4 replies

0 likes

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Solved!! only either PC or smartrphone not both

Hi When I try to listen in my smartphone then my PC is disconnected from spotify. I have a premium account since the first years. In the ads spotify says that I can use both. Should it be possible or not? Best regards Mats

Casual Listener

Hi When I try to listen in my smartphone then my PC is disconnected from spotify. I have a premium account since the first years.   In the ads spotify says that I can use both.   ...

Peter__

Community Legend

432 Views

1 replies

0 likes

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  • 1 replies
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My premium card doesnt work!!

Hi, on monday the 7th of january 2013 I bought a spotify premium card. when I came home and tried to redeem the card it didnt work, I got up this message "The Premium code you entered is invalid. Please check that you have typed it correctly." So I t...

Casual Listener

Hi, on monday the 7th of january 2013 I bought a spotify premium card. when I came home and tried to redeem the card it didnt work, I got up this message "The Premium code you entered is invalid. Ple...

Peter__

Community Legend

348 Views

3 replies

0 likes

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  • 3 replies
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Premium/unlimited ERROR

Im trying to buy Spotify Unlimited i have the correct card info and its not outdated the card is fully working and i have enough money for it, ive bought unlimited and premium before with the same card yet now i get an error tryin to buy it.

Newbie

Im trying to buy Spotify Unlimited i have the correct card info and its not outdated the card is fully working and i have enough money for it, ive bought unlimited and premium before with the same ca...

Peter__

Community Legend

290 Views

1 replies

0 likes

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  • 1 replies
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Someone's using my account!

Hi! I've posted in a few different places, but I suspect someone's using my account!! Actually, I know they are! Could I be disconnected from all devices please!!

Casual Listener

Hi! I've posted in a few different places, but I suspect someone's using my account!! Actually, I know they are! Could I be disconnected from all devices please!!

Peter__

Community Legend

275 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Not possible to buy premium membership

Hey, I've been using Spotify Premium for months. Till now it was possible for me to buy gift cards in order to extend my account. i always used paypal for this.Out of the blue paypal wants me to enter my bank data again. Since my bank account is alre...

Casual Listener

Hey,   I've been using Spotify Premium for months. Till now it was possible for me to buy gift cards in order to extend my account. i always used paypal for this.Out of the blue paypal wan...

Peter__

Community Legend

566 Views

1 replies

0 likes

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  • 1 replies
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Sometimes logs into a Facebook account sometimes my actual account

Hi, I signed up to Spotify before you had to have a Facebook username so have a Spotify username and have not bound it to my Facebook account. However, my Facebook username is the same and sometimes it seems that when I log in on the Linux client it ...

Casual Listener

Hi,   I signed up to Spotify before you had to have a Facebook username so have a Spotify username and have not bound it to my Facebook account. However, my Facebook username is the same and...

rahayden

Casual Listener

338 Views

2 replies

0 likes

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  • 2 replies
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Lost all my playlists??

Hi, I was just using spotify on my phone and I was suddenly logged out, but when I logged back in all my playlists and songs had gone and been replaced by the 2 playlists I made back when I first downloaded spotify on my old laptop. Since then I've b...

Newbie

Hi, I was just using spotify on my phone and I was suddenly logged out, but when I logged back in all my playlists and songs had gone and been replaced by the 2 playlists I made back when I first dow...

Peter__

Community Legend

294 Views

1 replies

0 likes

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  • 1 replies
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my subscription

Hi spotify! Dont know what happened, but i suddenly entered spotify on my phone and all my selected/synced playlists says 0 songs. none of them has anything of my stored lists! crisis! so i wonder what happened. i know i had premium, but when i logge...

Casual Listener

Hi spotify!   Dont know what happened, but i suddenly entered spotify on my phone and all my selected/synced playlists says 0 songs. none of them has anything of my stored lists! crisis! &...

Peter__

Community Legend

303 Views

1 replies

0 likes

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  • 1 replies
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Cannot access my account. PLEASE HELP ME

Last night my dad asked me to sign in to my spotify account on our HP tablet. I didn't realize that he had already made an account so when I connected to facebook, his account was then connected to my facebook. When I logged in to spotify today none ...

Visitor

Last night my dad asked me to sign in to my spotify account on our HP tablet. I didn't realize that he had already made an account so when I connected to facebook, his account was then connected to m...

maximedelhaye

Casual Listener

1209 Views

8 replies

0 likes

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spam to reset my password

Hello, Spotify send me 5 message a day to tell me I can reset my password!! What can I do? Thank you, Anthony

Visitor

Hello,   Spotify send me 5 message a day to tell me I can reset my password!!   What can I do?   Thank you, Anthony

354 Views

0 replies

0 likes

  • 354 Views
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