Iphone issue
I downloaded Premium through my computer, but even after signing out on my iphone app and signing back in it won't let me listen to songs I search. How do I fix this??
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Start a topicI downloaded Premium through my computer, but even after signing out on my iphone app and signing back in it won't let me listen to songs I search. How do I fix this??
Casual Listener
I downloaded Premium through my computer, but even after signing out on my iphone app and signing back in it won't let me listen to songs I search. How do I fix this??
Peter__
Community Legend
452 Views
1 replies
1 likes
If you purchase a premium account, discontinue and then reactivate at a later date, will your previous playlists and songs still be saved/available?
Newbie
If you purchase a premium account, discontinue and then reactivate at a later date, will your previous playlists and songs still be saved/available?
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Community Legend
510 Views
1 replies
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Hello, I want to buy a spotify premium but I don't if it for a month or lifetime. Can someone answer me? Thank you for your help.
Casual Listener
Hello, I want to buy a spotify premium but I don't if it for a month or lifetime. Can someone answer me? Thank you for your help.
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Spotify Star
29782 Views
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Buenas tardes, Por desconocimiento he desconectado mi spotify de la cuenta de facebook, y al volver a entrar me han desaparecido las listas que tenia creadas. ¿Me podeis ayudar a recuperarlas? Muchas gracias. nombre de usuario: 1163066892
Casual Listener
Buenas tardes, Por desconocimiento he desconectado mi spotify de la cuenta de facebook, y al volver a entrar me han desaparecido las listas que tenia creadas. ¿Me podeis ayudar a recuper...
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Hi When I try to listen in my smartphone then my PC is disconnected from spotify. I have a premium account since the first years. In the ads spotify says that I can use both. Should it be possible or not? Best regards Mats
Casual Listener
Hi When I try to listen in my smartphone then my PC is disconnected from spotify. I have a premium account since the first years. In the ads spotify says that I can use both. ...
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Im trying to buy Spotify Unlimited i have the correct card info and its not outdated the card is fully working and i have enough money for it, ive bought unlimited and premium before with the same card yet now i get an error tryin to buy it.
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Hi! I've posted in a few different places, but I suspect someone's using my account!! Actually, I know they are! Could I be disconnected from all devices please!!
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Hi! I've posted in a few different places, but I suspect someone's using my account!! Actually, I know they are! Could I be disconnected from all devices please!!
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367 Views
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Hello, Spotify send me 5 message a day to tell me I can reset my password!! What can I do? Thank you, Anthony
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Im Tried Of Paying Spotify And I Cant Even Delete My Radio Stations And Spotify Keeps Saying Were Working On It So Please Fixxxxxx IT
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