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Iphone issue

I downloaded Premium through my computer, but even after signing out on my iphone app and signing back in it won't let me listen to songs I search. How do I fix this??

Casual Listener

I downloaded Premium through my computer, but even after signing out on my iphone app and signing back in it won't let me listen to songs I search. How do I fix this??

Peter__

Community Legend

452 Views

1 replies

1 likes

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Deactivating your account

If you purchase a premium account, discontinue and then reactivate at a later date, will your previous playlists and songs still be saved/available?

Newbie

If you purchase a premium account, discontinue and then reactivate at a later date, will your previous playlists and songs still be saved/available?

Marco

Community Legend

510 Views

1 replies

0 likes

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Solved!! Are premium accounts for a lifetime?

Hello, I want to buy a spotify premium but I don't if it for a month or lifetime. Can someone answer me? Thank you for your help.

Casual Listener

Hello,   I want to buy a spotify premium but I don't if it for a month or lifetime.   Can someone answer me?      Thank you for your help.

MattSuda

Spotify Star

29782 Views

3 replies

2 likes

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He perdido mis listas¡¡¡¡¡

Buenas tardes, Por desconocimiento he desconectado mi spotify de la cuenta de facebook, y al volver a entrar me han desaparecido las listas que tenia creadas. ¿Me podeis ayudar a recuperarlas? Muchas gracias. nombre de usuario: 1163066892

Casual Listener

Buenas tardes,   Por desconocimiento he desconectado mi spotify de la cuenta de facebook, y al volver a entrar me han desaparecido las listas que tenia creadas. ¿Me podeis ayudar a recuper...

316 Views

0 replies

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please help my premium is not working.

I purchased spotify premium and everytime I got to my app it tells me my free trial has expired but when I press get premium it just takes me to my recipt. I have logged in/out, cleared my data/uninstalled then re-installed multiple times nothing is ...

Visitor

I purchased spotify premium and everytime I got to my app it tells me my free trial has expired but when I press get premium it just takes me to my recipt. I have logged in/out, cleared my data/unins...

user-removed

Not applicable

494 Views

4 replies

0 likes

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Solved!! only either PC or smartrphone not both

Hi When I try to listen in my smartphone then my PC is disconnected from spotify. I have a premium account since the first years. In the ads spotify says that I can use both. Should it be possible or not? Best regards Mats

Casual Listener

Hi When I try to listen in my smartphone then my PC is disconnected from spotify. I have a premium account since the first years.   In the ads spotify says that I can use both.   ...

Peter__

Community Legend

504 Views

1 replies

0 likes

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  • 1 replies
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My premium card doesnt work!!

Hi, on monday the 7th of january 2013 I bought a spotify premium card. when I came home and tried to redeem the card it didnt work, I got up this message "The Premium code you entered is invalid. Please check that you have typed it correctly." So I t...

Casual Listener

Hi, on monday the 7th of january 2013 I bought a spotify premium card. when I came home and tried to redeem the card it didnt work, I got up this message "The Premium code you entered is invalid. Ple...

Peter__

Community Legend

442 Views

3 replies

0 likes

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Premium/unlimited ERROR

Im trying to buy Spotify Unlimited i have the correct card info and its not outdated the card is fully working and i have enough money for it, ive bought unlimited and premium before with the same card yet now i get an error tryin to buy it.

Newbie

Im trying to buy Spotify Unlimited i have the correct card info and its not outdated the card is fully working and i have enough money for it, ive bought unlimited and premium before with the same ca...

Peter__

Community Legend

358 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Someone's using my account!

Hi! I've posted in a few different places, but I suspect someone's using my account!! Actually, I know they are! Could I be disconnected from all devices please!!

Casual Listener

Hi! I've posted in a few different places, but I suspect someone's using my account!! Actually, I know they are! Could I be disconnected from all devices please!!

Peter__

Community Legend

328 Views

1 replies

0 likes

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Solved!! Not possible to buy premium membership

Hey, I've been using Spotify Premium for months. Till now it was possible for me to buy gift cards in order to extend my account. i always used paypal for this.Out of the blue paypal wants me to enter my bank data again. Since my bank account is alre...

Casual Listener

Hey,   I've been using Spotify Premium for months. Till now it was possible for me to buy gift cards in order to extend my account. i always used paypal for this.Out of the blue paypal wan...

Peter__

Community Legend

646 Views

1 replies

0 likes

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Sometimes logs into a Facebook account sometimes my actual account

Hi, I signed up to Spotify before you had to have a Facebook username so have a Spotify username and have not bound it to my Facebook account. However, my Facebook username is the same and sometimes it seems that when I log in on the Linux client it ...

Casual Listener

Hi,   I signed up to Spotify before you had to have a Facebook username so have a Spotify username and have not bound it to my Facebook account. However, my Facebook username is the same and...

rahayden

Casual Listener

404 Views

2 replies

0 likes

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Lost all my playlists??

Hi, I was just using spotify on my phone and I was suddenly logged out, but when I logged back in all my playlists and songs had gone and been replaced by the 2 playlists I made back when I first downloaded spotify on my old laptop. Since then I've b...

Newbie

Hi, I was just using spotify on my phone and I was suddenly logged out, but when I logged back in all my playlists and songs had gone and been replaced by the 2 playlists I made back when I first dow...

Peter__

Community Legend

359 Views

1 replies

0 likes

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  • 1 replies
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my subscription

Hi spotify! Dont know what happened, but i suddenly entered spotify on my phone and all my selected/synced playlists says 0 songs. none of them has anything of my stored lists! crisis! so i wonder what happened. i know i had premium, but when i logge...

Casual Listener

Hi spotify!   Dont know what happened, but i suddenly entered spotify on my phone and all my selected/synced playlists says 0 songs. none of them has anything of my stored lists! crisis! &...

Peter__

Community Legend

367 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cannot access my account. PLEASE HELP ME

Last night my dad asked me to sign in to my spotify account on our HP tablet. I didn't realize that he had already made an account so when I connected to facebook, his account was then connected to my facebook. When I logged in to spotify today none ...

Visitor

Last night my dad asked me to sign in to my spotify account on our HP tablet. I didn't realize that he had already made an account so when I connected to facebook, his account was then connected to m...

maximedelhaye

Casual Listener

1405 Views

8 replies

0 likes

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spam to reset my password

Hello, Spotify send me 5 message a day to tell me I can reset my password!! What can I do? Thank you, Anthony

Visitor

Hello,   Spotify send me 5 message a day to tell me I can reset my password!!   What can I do?   Thank you, Anthony

402 Views

0 replies

0 likes

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Premium Not Working After Trial; Paid

Hi,I did the 30-day trial of Premium. When it ended, I signed up for Premium; entered my payment info. Somehow it's acting like I'm in another 30-day trial, and says I will be billed in a month. I did everything with the same email address. So the we...

Newbie

Hi, I did the 30-day trial of Premium. When it ended, I signed up for Premium; entered my payment info. Somehow it's acting like I'm in another 30-day trial, and says I will be billed in a month. I ...

850 Views

0 replies

0 likes

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Solved!! Cancel Subscription fail

Hi I want to cancel subscription but GUI seems to bug... I have french interface so, below sentences might vary from english interfaces I follow these steps: - access www.spotify.be - loggin using facebook: ok - click on my name & account: ok - click...

Regular

Hi   I want to cancel subscription but GUI seems to bug...   I have french interface so, below sentences might vary from english interfaces   I follow these steps: - acce...

TIgapi

Regular

1053 Views

3 replies

0 likes

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Delete Radio Staions

Im Tried Of Paying Spotify And I Cant Even Delete My Radio Stations And Spotify Keeps Saying Were Working On It So Please Fixxxxxx IT

Casual Listener

Im Tried Of Paying Spotify And I Cant Even Delete My Radio Stations And Spotify Keeps Saying Were Working On It So Please Fixxxxxx IT

349 Views

0 replies

0 likes

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Canceled Free Trial, Still Charged 9.99

Hello, I am writing on this forum because there was no phone number to call to reach a customer service representative. I canceled my Spotify Premium free trial account on the 30th day (yesterday), and woke up this morning to see my account charged f...

Casual Listener

Hello,   I am writing on this forum because there was no phone number to call to reach a customer service representative.    I canceled my Spotify Premium free trial account on...

Peter__

Community Legend

1144 Views

6 replies

0 likes

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Solved!! Premium not Working

Hi, my spotify is not working on my iPhone!! Just yesterday I was listening to music on spotify, but when I wake up, it says "spotify premium is required for on-demand mobile streaming" help me please!

Casual Listener

Hi, my spotify is not working on my iPhone!! Just yesterday I was listening to music on spotify, but when I wake up, it says "spotify premium is required for on-demand mobile streaming" help me pleas...

Chanterz

Newbie

1247 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes