Solved!! subscription fee
I can't seem to find what a subscription costs. I only see the free trial, but that I will be charged after that.
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Start a topicI can't seem to find what a subscription costs. I only see the free trial, but that I will be charged after that.
Newbie
I can't seem to find what a subscription costs. I only see the free trial, but that I will be charged after that.
bosko3000
Casual Listener
1319 Views
4 replies
0 likes
Hi, I can't seem to find out how to delete my account- it was created via Facebook. Thanks!
Visitor
Hi, I can't seem to find out how to delete my account- it was created via Facebook. Thanks!
Peter__
Community Legend
389 Views
1 replies
0 likes
My credit card expired so could not login, I updated credit card details and can now login through website but not through app. Grateful for advice.
Newbie
My credit card expired so could not login, I updated credit card details and can now login through website but not through app. Grateful for advice.
Sam
Spotify
299 Views
1 replies
0 likes
Facebook is showing music that I have not listened to. I think someone else is using my account.
Newbie
Facebook is showing music that I have not listened to. I think someone else is using my account.
Marco
Community Legend
305 Views
1 replies
0 likes
Hi, I have an active Premium account but I still keep getting the ads?
Casual Listener
Hi, I have an active Premium account but I still keep getting the ads?
Peter__
Community Legend
304 Views
1 replies
0 likes
I have an account that used to be premium but I canceled it. Everything on the home page says I have a free account.. no isssues there. But I went into my bank account the other day and little did I know spotify has been charging me for months. How d...
Newbie
I have an account that used to be premium but I canceled it. Everything on the home page says I have a free account.. no isssues there. But I went into my bank account the other day and little did I ...
Peter__
Community Legend
479 Views
1 replies
0 likes
Hi,I need some help how to link up my old spotify account with my new spotify account. I hate facebook but I reluctantly setup an account on facebook to get the spotify service. I signed up for the spotify premium service and was very happy. However,...
Newbie
Hi, I need some help how to link up my old spotify account with my new spotify account. I hate facebook but I reluctantly setup an account on facebook to get the spotify service. I signed up for the...
Peter__
Community Legend
665 Views
1 replies
0 likes
I installed Windows 8 today and went to install all the programs that I had before on again. Since reinstalling Spotify there seems to be facebook rubbish all over it and with no way to get rid of it. I signed up to Spotify a long time ago (must have...
Casual Listener
I installed Windows 8 today and went to install all the programs that I had before on again. Since reinstalling Spotify there seems to be facebook rubbish all over it and with no way to get...
badamson
Casual Listener
478 Views
1 replies
0 likes
I recently deactivated my email account and are switching everything to my newer email, but I frogot my spotify password due to only using facebook to login. Unfortunately, to change my account information my spotify password is required and in order...
Newbie
I recently deactivated my email account and are switching everything to my newer email, but I frogot my spotify password due to only using facebook to login. Unfortunately, to change my account infor...
Peter__
Community Legend
358 Views
1 replies
0 likes
I use Spotify free and I can not see the remaining time anymore. Could anyone tell me why? How can I control the time already used?
Newbie
I use Spotify free and I can not see the remaining time anymore. Could anyone tell me why? How can I control the time already used?
Peter__
Community Legend
1597 Views
1 replies
0 likes
I have had a serious problem that has persisted for two weeks now. When I try to log in, a number of things may happen: I get a login error saying I have the wrong username and password and I cannot get in, I try to log in and am immediately kicked o...
Visitor
I have had a serious problem that has persisted for two weeks now. When I try to log in, a number of things may happen: I get a login error saying I have the wrong username and password and I cannot ...
user-removed
Not applicable
568 Views
1 replies
0 likes
I have an iPhone and it says online I am premium but it still won't play music on the app? Please contact me at maraphelps@live.comMy account name is maraphelps
Newbie
I have an iPhone and it says online I am premium but it still won't play music on the app? Please contact me at maraphelps@live.com My account name is maraphelps
Peter__
Community Legend
322 Views
1 replies
0 likes
I am having a problem redeeming my spotify gift card. It is saying the PIN isnt valid.
Newbie
I am having a problem redeeming my spotify gift card. It is saying the PIN isnt valid.
Peter__
Community Legend
430 Views
1 replies
0 likes
Hello! I have a problem that I really want to solve. I have a playlist that I want to make available for everyone to search for and subscribe. But the problem is when people search for it it will not appear... They playlist that it's all about is thi...
Roadie
Hello! I have a problem that I really want to solve. I have a playlist that I want to make available for everyone to search for and subscribe. But the problem is when people search for it it will...
Fineshark
Roadie
1702 Views
20 replies
0 likes
I have Premium but suddenly the app tells me that i need Premium to be able to stream on my iPhone 4. I have restarted the app but I get the same message. Can somebody help me or give me a hint on what to do? Regards / Per
Casual Listener
I have Premium but suddenly the app tells me that i need Premium to be able to stream on my iPhone 4. I have restarted the app but I get the same message. Can somebody help me or give me...
Ninah
Newbie
1946 Views
4 replies
0 likes
I signed up for the free 30 day trial but ive looked on my recipts and it says ive been charged £9.99 for a months premium as well as 0.00 for 30 day trial does this mean i have 2 months? (1 of which i paid for by accident and the other of which bein...
Newbie
I signed up for the free 30 day trial but ive looked on my recipts and it says ive been charged £9.99 for a months premium as well as 0.00 for 30 day trial does this mean i have 2 months? (1 of which...
Peter__
Community Legend
373 Views
1 replies
0 likes
Hi, I'm a military member living in Germany. Once i hit my 6 months of free unlimited use (with ads) I became frustrated as I have no choice in where I am stationed. I relented into just purchasing premium. Upon attempting to do so it continuously fa...
Newbie
Hi, I'm a military member living in Germany. Once i hit my 6 months of free unlimited use (with ads) I became frustrated as I have no choice in where I am stationed. I relented...
Peter__
Community Legend
379 Views
1 replies
0 likes
Hi, i would like to delete my account becouse i have one whit premium. i went over to that contact support and cant find anything about delete account, tried one and i get spammed by manage subscriptions or to change your subscription options.
Visitor
Hi, i would like to delete my account becouse i have one whit premium. i went over to that contact support and cant find anything about delete account, tried one and i get spammed by manage su...
Peter__
Community Legend
329 Views
1 replies
0 likes
Hello I tried to create a Spotify account using my Hotmail as email and something went wrong, did not succeed. Then I did it with my Gmail account and it was OK. Now the Hotmail account is locked anyways in Spotify ("...already in use"). How can I re...
Newbie
Hello I tried to create a Spotify account using my Hotmail as email and something went wrong, did not succeed. Then I did it with my Gmail account and it was OK. Now the Hotmail account is locked any...
Peter__
Community Legend
1379 Views
1 replies
0 likes