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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782959 Views

18 replies

29 likes

  • 782959 Views
  • 18 replies
  • 29 likes

Solved!! Reactivated Premium, playlists don't sync on iPhone

I've re-activated, signed up for Premium again just now. When my premium sub ran out first time all my songs got deleted from my iPhone. Now when I re-subbed to Premium, the Spotify iPhone app no longer syncs my playlists. When I'm connected to Wi-Fi...

Casual Listener

I've re-activated, signed up for Premium again just now.   When my premium sub ran out first time all my songs got deleted from my iPhone. Now when I re-subbed to Premium, the Spotify iPhone...

Baysaa

Casual Listener

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Facebook drives me crazy

I signed up for Spotify a long time ago, when it was still in beta, well before the Facebook connection was implemented. I have a username and password, and do not log in with my Facebook account (and never have). My Facebook account has been deactiv...

Casual Listener

I signed up for Spotify a long time ago, when it was still in beta, well before the Facebook connection was implemented. I have a username and password, and do not log in with my Facebook account (an...

mruser

Casual Listener

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

Downgrade Account before Subscription ends -- Link with mobile Provider

Dear Spotify Team, is it possible to downgrade my Account prior to the subscription end. I want to link it to my mobile contract, which ist only possible with a free Account. If the accounts are linked I will not have to pay for mobile traffic genera...

Newbie

Dear Spotify Team,   is it possible to downgrade my Account prior to the subscription end. I want to link it to my mobile contract, which ist only possible with a free Account. If the accoun...

Sam

Spotify

362 Views

1 replies

0 likes

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  • 1 replies
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First timer spotify subscription help.

This is my first time upgrading to a non free version of spotify. I bought a $10 gift card, and redeemed it without noticing that the service I had chosen did not support iPhone.(which is "unlimited") I wanted to ask of it is possible to go back and ...

Casual Listener

This is my first time upgrading to a non free version of spotify. I bought a $10 gift card, and redeemed it without noticing that the service I had chosen did not support iPhone.(which is "unlimited"...

Sam

Spotify

463 Views

4 replies

0 likes

  • 463 Views
  • 4 replies
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Transferring Premium...No response from support

A relative of mine purchased Spotify Premium for a year for me for the holidays but I think she accidentally linked it to her facebook account. I tried searching for a solution and most responses were to contact support. I did this on 12/31 and 1/11 ...

Casual Listener

A relative of mine purchased Spotify Premium for a year for me for the holidays but I think she accidentally linked it to her facebook account.  I tried searching for a solution and most re...

enfersinge

Casual Listener

457 Views

4 replies

0 likes

  • 457 Views
  • 4 replies
  • 0 likes

Solved!! subscription fee

I can't seem to find what a subscription costs. I only see the free trial, but that I will be charged after that.

Newbie

I can't seem to find what a subscription costs. I only see the free trial, but that I will be charged after that. 

bosko3000

Casual Listener

1150 Views

4 replies

0 likes

  • 1150 Views
  • 4 replies
  • 0 likes

Delete my account

Hi, I can't seem to find out how to delete my account- it was created via Facebook. Thanks!

Visitor

Hi,   I can't seem to find out how to delete my account- it was created via Facebook.   Thanks!

Peter__

Community Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Can't login to iPhone app

My credit card expired so could not login, I updated credit card details and can now login through website but not through app. Grateful for advice.

Newbie

My credit card expired so could not login, I updated credit card details and can now login through website but not through app. Grateful for advice.

Sam

Spotify

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

someone else is using my account at the same time as me.

Facebook is showing music that I have not listened to. I think someone else is using my account.

Newbie

Facebook is showing music that I have not listened to.  I think someone else is using my account.

Marco

Community Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Premium subscription

Hi, I have an active Premium account but I still keep getting the ads?

Casual Listener

Hi, I have an active Premium account but I still keep getting the ads?

Peter__

Community Legend

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Help, I am being charged but I do not have the upgrade status.

I have an account that used to be premium but I canceled it. Everything on the home page says I have a free account.. no isssues there. But I went into my bank account the other day and little did I know spotify has been charging me for months. How d...

Newbie

I have an account that used to be premium but I canceled it. Everything on the home page says I have a free account.. no isssues there. But I went into my bank account the other day and little did I ...

Peter__

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Deleted my facebook account that was associated with spotify premium and setup a new spotify account

Hi,I need some help how to link up my old spotify account with my new spotify account. I hate facebook but I reluctantly setup an account on facebook to get the spotify service. I signed up for the spotify premium service and was very happy. However,...

Newbie

Hi, I need some help how to link up my old spotify account with my new spotify account. I hate facebook but I reluctantly setup an account on facebook to get the spotify service. I signed up for the...

Peter__

Community Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Solved!! Unlinking Facebook from Spotify

I installed Windows 8 today and went to install all the programs that I had before on again. Since reinstalling Spotify there seems to be facebook rubbish all over it and with no way to get rid of it. I signed up to Spotify a long time ago (must have...

Casual Listener

I installed Windows 8 today and went to install all the programs that I had before on again. Since reinstalling Spotify there seems to be facebook rubbish all over it and with no way to get...

badamson

Casual Listener

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Changing account information problem help please

I recently deactivated my email account and are switching everything to my newer email, but I frogot my spotify password due to only using facebook to login. Unfortunately, to change my account information my spotify password is required and in order...

Newbie

I recently deactivated my email account and are switching everything to my newer email, but I frogot my spotify password due to only using facebook to login. Unfortunately, to change my account infor...

Peter__

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Spotyfy Free remaining time

I use Spotify free and I can not see the remaining time anymore. Could anyone tell me why? How can I control the time already used?

Newbie

I use Spotify free and I can not see the remaining time anymore. Could anyone tell me why? How can I control the time already used?

Peter__

Community Legend

1549 Views

1 replies

0 likes

  • 1549 Views
  • 1 replies
  • 0 likes

Login Error

I have had a serious problem that has persisted for two weeks now. When I try to log in, a number of things may happen: I get a login error saying I have the wrong username and password and I cannot get in, I try to log in and am immediately kicked o...

Visitor

I have had a serious problem that has persisted for two weeks now. When I try to log in, a number of things may happen: I get a login error saying I have the wrong username and password and I cannot ...

user-removed

Not applicable

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

30 day trial

I have an iPhone and it says online I am premium but it still won't play music on the app? Please contact me at maraphelps@live.comMy account name is maraphelps

Newbie

I have an iPhone and it says online I am premium but it still won't play music on the app? Please contact me at maraphelps@live.com My account name is maraphelps

Peter__

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Gift card

I am having a problem redeeming my spotify gift card. It is saying the PIN isnt valid.

Newbie

 I am having a problem redeeming my spotify gift card. It is saying the PIN isnt valid.

Peter__

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

People are unable to search for my playlist! Help me please!

Hello! I have a problem that I really want to solve. I have a playlist that I want to make available for everyone to search for and subscribe. But the problem is when people search for it it will not appear... They playlist that it's all about is thi...

Roadie

Hello! I have a problem that I really want to solve. I have a playlist that I want to make available for everyone to search for and subscribe. But the problem is when people search for it it will...

Fineshark

Roadie

1421 Views

20 replies

0 likes

  • 1421 Views
  • 20 replies
  • 0 likes