Announcements

Help Wizard

Step 1

NEXT STEP

Premium subscription

Premium subscription

Hi, I have an active Premium account but I still keep getting the ads?

Reply
1 Reply

Hey 🙂 

 

When did you subscribe? If it was recently, then have a read at this topic. Normally a quick log out and back in again will fix these issues on the desktop client which is where you must be hearing the ads.

 

If its still not working, have a look at your online overview to verify your subscrription is active and ensure you are logging in with the correct details.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random