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My spotify uprage to premium is not syncing with my phone. not sure what to do, and my spotify accound says "free spotify", not premium. what to do
My spotify uprage to premium is not syncing with my phone. not sure what to do, and my spotify accound says "free spotify", not premium. what to do
Spotify
1176 Views
3 replies
0 likes
I cancelled my spotify account last year, and this month I noticed that I had two charges for spotify on my bank account. I need to know what accounts are associated with my credit card, and why they weren't cancelled. I tried the contact form on the...
I cancelled my spotify account last year, and this month I noticed that I had two charges for spotify on my bank account. I need to know what accounts are associated with my credit card, and why they...
Spotify
514 Views
1 replies
0 likes
I have accidently deleted a playlist I spent ages on, is there any way at all of getting it back? :0( x
I have accidently deleted a playlist I spent ages on, is there any way at all of getting it back? :0( x
291 Views
0 replies
0 likes
My card was declined when signing up for the free premium 30 day trial. I contacted my bank and they informed me it was because my card was charged for $0.00, which is below the $1 limit and will be declined by default. They suggested I contact Spoti...
My card was declined when signing up for the free premium 30 day trial. I contacted my bank and they informed me it was because my card was charged for $0.00, which is below the $1 limit and wi...
Music Fan
586 Views
2 replies
0 likes
I recently received an email from Spotify stating there were problems with the recent payment. Looking in my account, my subsctiption status is "Free" and there is no receipt for the recent payment, but Paypal shows that the transaction was successfu...
I recently received an email from Spotify stating there were problems with the recent payment. Looking in my account, my subsctiption status is "Free" and there is no receipt for the recent paym...
Casual Listener
1083 Views
3 replies
0 likes
I subscribed and paid for spotify premium yesterday, but I still can't listen to songs that I have listened to more than 5 times and I still have a limit on the hours I can listen to. I have tried logging in and out of spotify, I have restarted my la...
I subscribed and paid for spotify premium yesterday, but I still can't listen to songs that I have listened to more than 5 times and I still have a limit on the hours I can listen to. I have tried lo...
Spotify
32017 Views
66 replies
3 likes
I have just been billed by Spotify twice. (Chop! - Mod) This is the second time that your company have taken money from my account, I started my account with Spotify 30 day free trial last month, 2 days later you took a payment of 9.99 Invoice ID: 13...
I have just been billed by Spotify twice. (Chop! - Mod) This is the second time that your company have taken money from my account, I started my account with Spotify 30 day free trial last mont...
Casual Listener
1225 Views
2 replies
1 likes
I've read through the faqs and the comparison charts and various forum posts. I haven't seen an explicit answer to my question. If you're on the unlimited plan, is the radio ad free or ad supported?
I've read through the faqs and the comparison charts and various forum posts. I haven't seen an explicit answer to my question. If you're on the unlimited plan, is the radio ad...
Community Legend
894 Views
3 replies
0 likes
Paypal charged for Premium but subscription status says "Spotify Free". I also don't see my payment set up in my options so Spotify will keep charging me!!! Any help on who I can call/email to get this stopped?
Paypal charged for Premium but subscription status says "Spotify Free". I also don't see my payment set up in my options so Spotify will keep charging me!!! Any help on who I can call/email to get th...
Community Legend
531 Views
1 replies
0 likes
Hello I live in Germany and I have a bank account in the USA, I want to use this bank account to pay for the upgrade to premium. I need help to do so because everytime I try it won't let me. Thank you, JustinC92
Hello I live in Germany and I have a bank account in the USA, I want to use this bank account to pay for the upgrade to premium. I need help to do so because everytime I try it won't let me. Thank ...
Community Legend
415 Views
1 replies
0 likes
I started my Spotify account with my Facebook account and after the free trial I paid for premium and I had to close that Facebook account due to hacking. When I start spotify on my iPhone it activates my old page and when I change to new account its...
I started my Spotify account with my Facebook account and after the free trial I paid for premium and I had to close that Facebook account due to hacking. When I start spotify on my iPhone it activat...
293 Views
0 replies
0 likes
I have a friend who signed up for Spotify through Facebook and is currently paying for premium. He deactivated his facebook two weeks ago and can no longer log into spotify. He emailed customer service several times in the past two weeks and never go...
I have a friend who signed up for Spotify through Facebook and is currently paying for premium. He deactivated his facebook two weeks ago and can no longer log into spotify. He emailed cu...
289 Views
0 replies
0 likes
Hi,My spotify account is linked to a Facebook account that I would like to deactivate ([email protected]). I have opened a new account with [email protected]. I deactivated my account in the past and could not access Spotify. I am n...
Hi, My spotify account is linked to a Facebook account that I would like to deactivate ([email protected]). I have opened a new account with [email protected]. I deactivated my acc...
393 Views
0 replies
0 likes
I bougth a card but when i put in de code spotify its saying the code is incorect
I bougth a card but when i put in de code spotify its saying the code is incorect
Community Legend
852 Views
1 replies
0 likes
I've re-activated, signed up for Premium again just now. When my premium sub ran out first time all my songs got deleted from my iPhone. Now when I re-subbed to Premium, the Spotify iPhone app no longer syncs my playlists. When I'm connected to Wi-Fi...
I've re-activated, signed up for Premium again just now. When my premium sub ran out first time all my songs got deleted from my iPhone. Now when I re-subbed to Premium, the Spotify iPhone...
Casual Listener
608 Views
1 replies
0 likes
I signed up for Spotify a long time ago, when it was still in beta, well before the Facebook connection was implemented. I have a username and password, and do not log in with my Facebook account (and never have). My Facebook account has been deactiv...
I signed up for Spotify a long time ago, when it was still in beta, well before the Facebook connection was implemented. I have a username and password, and do not log in with my Facebook account (an...
Casual Listener
682 Views
2 replies
0 likes
Dear Spotify Team, is it possible to downgrade my Account prior to the subscription end. I want to link it to my mobile contract, which ist only possible with a free Account. If the accounts are linked I will not have to pay for mobile traffic genera...
Dear Spotify Team, is it possible to downgrade my Account prior to the subscription end. I want to link it to my mobile contract, which ist only possible with a free Account. If the accoun...
Spotify
456 Views
1 replies
0 likes
This is my first time upgrading to a non free version of spotify. I bought a $10 gift card, and redeemed it without noticing that the service I had chosen did not support iPhone.(which is "unlimited") I wanted to ask of it is possible to go back and ...
This is my first time upgrading to a non free version of spotify. I bought a $10 gift card, and redeemed it without noticing that the service I had chosen did not support iPhone.(which is "unlimited"...
Spotify
590 Views
4 replies
0 likes
A relative of mine purchased Spotify Premium for a year for me for the holidays but I think she accidentally linked it to her facebook account. I tried searching for a solution and most responses were to contact support. I did this on 12/31 and 1/11 ...
A relative of mine purchased Spotify Premium for a year for me for the holidays but I think she accidentally linked it to her facebook account. I tried searching for a solution and most re...
Casual Listener
605 Views
4 replies
0 likes
I can't seem to find what a subscription costs. I only see the free trial, but that I will be charged after that.
I can't seem to find what a subscription costs. I only see the free trial, but that I will be charged after that.
Casual Listener
1421 Views
4 replies
0 likes
