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Can't log in and can't use email (Spotify says it's in use)

Can't log in and can't use email (Spotify says it's in use)

I had my Spotify linked to Facebook since 2016 but I unlinked it manually a couple of hours ago, since every time I tried to log in using Facebook an error appeared.

 

Now I'm trying to use my email to link it to another account and it says "email in use" but I can't log in with any method (Google, Facebook or Apple) using the same email. When I try to recover my password "there's no account linked to that email", when I try to use the email to sign up or add it in an existing account "email in use". It makes no sense. 

 

Anyone know how to resolve this issue?

 

Thanks.

Reply
4 Replies

Hey @user-removed, thanks for reaching out to the Community!

I am sorry for the confusion with this. In this case, I'd recommend getting in touch with Customer Support. You will just need to enter an email address that you have access to should they need to follow up. They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

I can not login to my Spotify account. When I try to use my email address it says this is not associated with an account. When I try to use the Gmail login with the very same address, it tells me this mail is already associated to an account.

When I click the link in the FAQ for account issues to contact someone I get presented with an account log (Jokes on you) I made a new temporal account to even write here.

How to get back into my Spotify account?

dood i have the same issuee i want my playlsit backkk. Did ur thying get solveddd?

Spotify premium stopped working a few days ago, and went back to the free version, even though the payment went through. Then when I try to log in it says that my email isn't associated with any account, however I got an email verifying my account earlier that week. We had the Spotify Premium Family subscription, and I'm located in the U.S. and we use Spotify Premium for our whole family mostly on apply iPhone. 

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