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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 172125 Views
  • 695 replies
  • 57 likes
  • Account
  • 172125 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090602 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090602 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51983 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51983 Views
  • 58 replies
  • 8 likes

Solved!!Superuser Contribution Username is a bunch of numbers & letters

PlanPremiumOperating SystemWindows 10 My Question or IssueSince a few weeks ago my username in Spotify appears only as numbers and letters instead of my facebook profile name. I can still listen to music and so but some features, like updates of the ...

  • Casual Listener
  • Plan Premium Operating System Windows 10   My Question or Issue Since a few weeks ago my username in Spotify appears only as numbers and letters instead of my facebook profile name. I can ...
  • Dian
  • Moderator
  • 1158 Views
  • 6 replies
  • 0 likes
  • Desktop
    random
    username
  • 1158 Views
  • 6 replies
  • 0 likes

Superuser Contribution Unwanted Recommendations

A couple months ago my daughter was logging into my account using my login credentials. The music she listened to is still showing up in my recommendations and I don't see a way to remove them. I listen to indie and new artists a lot and I want my re...

  • Newbie
  • A couple months ago my daughter was logging into my account using my login credentials.  The music she listened to is still showing up in my recommendations and I don't see a way to remove them....
  • Jr_sun
  • Newbie
  • 1203 Views
  • 9 replies
  • 7 likes
  • 1203 Views
  • 9 replies
  • 7 likes

Superuser Contribution Move playlist to other account

Hi, how do I move a playlist from my old free account to my new paid account?

  • Newbie
  • Hi, how do I move a playlist from my old free account to my new paid account?
  • OscarDC
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Premium payment

Plan - UKCountry - UK Device - iPhone 13 My Question or Issue Hi, I attempted to upgrade to premium today and I was able to verify everything with my card. However an error message cameup saying “oops, something went wrong” however my card was charge...

  • Visitor
  •   Plan - UK Country - UK   Device - iPhone 13   My Question or Issue   Hi,   I attempted to upgrade to premium today and I was able to verify everything with my ca...
  • MauriceMV
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Premium
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Receipt for german tax declaration

Hey Guys, I'm working in something with music, so I can write my account off against the tax.The thing in Germany only is, that I need a PDF of the receipt including my whole adress and name. Does anyone know where I can download a PDF with the regar...

  • Casual Listener
  • Hey Guys,   I'm working in something with music, so I can write my account off against the tax. The thing in Germany only is, that I need a PDF of the receipt including my whole adress and ...
  • OscarDC
  • Moderator
  • 689 Views
  • 2 replies
  • 2 likes
  • Account
    Subscription
  • 689 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify is gepauzeerd omdat je account ergens anders wordt gebruikt.

PlanPremiumCountryThe Netherlands DeviceOne Plus 6Operating SystemAndroid 8.1.0 My Question or IssueSpotify is gepauzeerd omdat je account ergens anders wordt gebruikt.Telkens met het afspelen van muziek pauzeert Spotify, ik heb overal al uitgelogd o...

  • Regular
  • Plan Premium Country The Netherlands   Device One Plus 6 Operating System Android 8.1.0   My Question or Issue Spotify is gepauzeerd omdat je account ergens anders wordt gebruikt...
  • Alex
  • Moderator
  • 3040 Views
  • 11 replies
  • 0 likes
  • Account
  • 3040 Views
  • 11 replies
  • 0 likes

Superuser Contribution Wrong account

PlanPremiumCountryBelgium My Question or IssueI added premium for students on my wrong account, can I transfer it to the right one? When I added the premium, it was set on my e-mail (gmail) and not on my facebook account. I already cancelled the prem...

  • Newbie
  • Plan Premium Country Belgium   My Question or Issue I added premium for students on my wrong account, can I transfer it to the right one?   When I added the premium, it was set on ...
  • OscarDC
  • Moderator
  • 77 Views
  • 1 replies
  • 0 likes
  • Account
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I get 2 profiles going???

Premium Plan. USA. 2 Iphones. My Question or IssueHow can I set up two different profiles under one account? Essentially, I want a Spotify profile that I can use on my phone at work while my Partner uses their spotify profile at home. Please Help!

  • Casual Listener
  •   Premium Plan.  USA. 2 Iphones.   My Question or Issue How can I set up two different profiles under one account?   Essentially, I want a Spotify profile that I can use on ...
  • OscarDC
  • Moderator
  • 15771 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 15771 Views
  • 6 replies
  • 0 likes

Superuser Contribution Account Hacked

After opening my app for the first time in months, I found a bunch of music in my liked songs that I had not heard before and different playlists as well. I looked through my account information and found that my email associated with the account had...

  • Visitor
  • After opening my app for the first time in months, I found a bunch of music in my liked songs that I had not heard before and different playlists as well. I looked through my account information and ...
  • Novy
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Disappeared after Consolidating

after consolidating two of my Spotify accounts, my current account has been wiped of it’s Liked songs, playlists, etc. will these reappear? I was told they would all combine into my one student account.

  • Visitor
  • after consolidating two of my Spotify accounts, my current account has been wiped of it’s Liked songs, playlists, etc.  will these reappear? I was told they would all combine into my one student...
  • Yordan
  • Moderator
  • 140 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 140 Views
  • 2 replies
  • 0 likes

Family plan address not found!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello? Spotify support???? Anyone there? NO!I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME in the two accounts! I have spent another half an hour...

  • Newbie
  • Hello? Spotify support???? Anyone there? NO! I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME...
  • Maxim
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is my account hacked

My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I stop it.

  • Visitor
  • My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I ...
  • OscarDC
  • Moderator
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing lyrics

In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see

  • Visitor
  • In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see 
  • OscarDC
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do you access your premium duo account when you get a new phone?

Hi,My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't log him in.PlanPremium DuoCountrySamsungOperating System...

  • Visitor
  • Hi, My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't lo...
  • Jeremy
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • Login
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login to spotify from my PS4 pro

PlanFree/PremiumCountryMalaysia DevicePS4 PRO Operating SystemPSN My Question or IssueCan't login, i tried all methods but cant seem able to login. When i enter the password the screen flashes and fields will be empty again and i keep trying adding t...

  • Casual Listener
  • Plan Free/Premium Country Malaysia   Device PS4 PRO   Operating System PSN   My Question or Issue Can't login, i tried all methods but cant seem able to login. When i enter...
  • Jeremy
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • Login
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add friends from facebook

PlanPremiumCountryUkraineDevicePC & iPhone 13 ProOperating SystemWindows 11 & iOS 14 My Question or IssueSpotify can't see my facebook friends when I try to link spotify and facebook nothing happens

  • Casual Listener
  •   Plan Premium Country Ukraine Device PC & iPhone 13 Pro Operating System Windows 11 & iOS 14   My Question or Issue Spotify can't see my facebook friends when I try to l...
  • OscarDC
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 127 Views
  • 1 replies
  • 0 likes

Spotify on ps4 won't start

Can't seem to get it to open on ps4. Tried just about everything I can think of. I can still play from my phone to the ps4 but can't do anything on the ps4 to change or set new playlist. Started about a week ago. Starting up it say error or shows a s...

  • Regular
  • Can't seem to get it to open on ps4. Tried just about everything I can think of. I can still play from my phone to the ps4 but can't do anything on the ps4 to change or set new playlist. Started abou...
  • Znation
  • Casual Listener
  • 36274 Views
  • 16 replies
  • 6 likes
  • Account
    Login
  • 36274 Views
  • 16 replies
  • 6 likes

Change DOB

Hi, I want to change my date of birth on Spotify as it's inaccurate, but the option is greyed out on the website where I edit my details.

  • Music Fan
  • Hi, I want to change my date of birth on Spotify as it's inaccurate, but the option is greyed out on the website where I edit my details.
  • TreyAnastasio
  • Spotify Star
  • 370 Views
  • 3 replies
  • 0 likes
  • Account
  • 370 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do I get rid of bad recommendations after a hack?

My account was hacked.. I've gone through all the steps to secure the account.. So apparently they were using my account to listen to a bunch of music to generate income for artists. Anyways, that's all fine and dandy, great for them I guess.My issue...

  • Casual Listener
  •   My account was hacked.. I've gone through all the steps to secure the account..   So apparently they were using my account to listen to a bunch of music to generate income for artists....
  • Krabibstard
  • Regular
  • 6712 Views
  • 9 replies
  • 1 likes
  • Account
  • 6712 Views
  • 9 replies
  • 1 likes

Change my email attempt...

I tried to make another account so I wouldn't lose my old one when my work email was removed due to change of work. Then I realized it would mess up our family premium account. So I realized I could just change my original password on the original ac...

  • Visitor
  • I tried to make another account so I wouldn't lose my old one when my work email was removed due to change of work. Then I realized it would mess up our family premium account. So I realized I could ...
  • TreyAnastasio
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • Other
  • 106 Views
  • 1 replies
  • 0 likes

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