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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Abraham_1104
  • Visitor
  • 386684 Views
  • 920 replies
  • 107 likes
  • Account
  • 386684 Views
  • 920 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1167366 Views
  • 119 replies
  • 111 likes
  • Account
  • 1167366 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97711 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97711 Views
  • 68 replies
  • 10 likes

Can't change account to duo. Payment fails constantly

Have tried all linked options from app. Only recent change was an u expected payment failure. I changed my payment method to Google Pay and accidentally selected Premium instead of Duo. Suffice to say my partner is not happy.Disappointed that I could...

  • Visitor
  • Have tried all linked options from app. Only recent change was an u expected payment failure. I changed my payment method to Google Pay and accidentally selected Premium instead of Duo. Suffice to sa...
  • Maxim
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Change Country

Hello, I was living in Germany, and now want to revert to a UK plan. I have family ongoing but when I try to change country I am reverted an individual plan - how can I change country and keep my family subscription?

  • Visitor
  • Hello, I was living in Germany, and now want to revert to a UK plan. I have family ongoing but when I try to change country I am reverted an individual plan - how can I change country and keep my fam...
  • Maxim
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

i cant seem to find what my spotify account connected to?

i want to login to my PC but i cant seem to connect via anything.no gmailno phone numberno facebookno applemy account now is connected via phone android.i ussualy can connnect with my pc no problem. but after someone hack my free plan account. i cant...

  • Visitor
  • i want to login to my PC but i cant seem to connect via anything. no gmail no phone number no facebook no apple my account now is connected via phone android. i ussualy can connnect with ...
  • Maxim
  • Spotify Star
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Remove followers

I see someone who is following my account.I would like to remove that person.Once i click on that profile theres only option to follow him as well.

  • Visitor
  • I see someone who is following my account.I would like to remove that person. Once i click on that profile theres only option to follow him as well.
  • Maxim
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to view following list on profile even after toggling publicsettings

i am able to see my followers on my profile, but when i click on my 'following' tab, i am met with a 'couldn't find that page! search for something else?' message. i have gone through on both mobile & computer through settings to make sure that my 's...

  • Visitor
  • ...obile & computer through settings to make sure that my 'show my follower & following lists on my public profile' are toggled on, but nothing helps. please help, because i can no longer see which u...
  • Proletariado
  • Music Fan
  • 6877 Views
  • 5 replies
  • 0 likes
  • 6877 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Artist & Regular Account

Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app, and I noticed it appears I may have two accounts? Two di...

  • Casual Listener
  • Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked.  However, I was just on the regular Spotify app...
  • MEChacon
  • Casual Listener
  • 11462 Views
  • 6 replies
  • 0 likes
  • Account
  • 11462 Views
  • 6 replies
  • 0 likes

Unable to login using phone number, says check your number despite the number being correct

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • phone_login_not_work
  • Casual Listener
  • 339 Views
  • 2 replies
  • 0 likes
  • Login
  • 339 Views
  • 2 replies
  • 0 likes

I want to change the location of my account

I recently moved to canada from india and when I login through facebook it is not loading and I come back to the login page please help.

  • Visitor
  • I recently moved to canada from india and when I login through facebook it is not loading and I come back to the login page please help.
  • Jose_M
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Updated payment method and still won’t let me use app

I have updated my payment method and I’m still blocked from using the app. What next?

  • Visitor
  • I have updated my payment method and I’m still blocked from using the app. What next?
  • Billy-J
  • Spotify Star
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
  • 1 replies
  • 0 likes

Questions1-recover deleted family member account, possibly?

2- two accounts both are using cc ending REDACTED one is family and one premium. Only one is showing on my profile *community star edit - removed personal info*

  • Casual Listener
  • 2- two accounts both are using cc ending REDACTED one is family and one premium. Only one is showing on my profile     *community star edit - removed personal info*
  • Billy-J
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

I have a Premium account but I suspect duplicate accounts, but can't find

It seems like I always log in to a Free account. Maybe mismatch with login metods, but very annoing. I have made several libararies years ago that are gone.

  • Visitor
  • It seems like I always log in to a Free account. Maybe mismatch with login metods, but very annoing. I have made several libararies years ago that are gone.
  • Billy-J
  • Spotify Star
  • 52 Views
  • 1 replies
  • 0 likes
  • 52 Views
  • 1 replies
  • 0 likes

Solved!! can i factory reset my acc and start new ?

i want to make a new account but i cant bc i have friends there, i dont like asking them to follow my new onei cleaned everything all my playlists my liked songs but i still feel bad it feels like im not clean n i dont like iti want to reset my algor...

  • Visitor
  • i want to make a new account but i cant bc i have friends there, i dont like asking them to follow my new one i cleaned everything all my playlists my liked songs but i still feel bad it feels like ...
  • chakra__
  • Newbie
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Got mail asking to "Confirm your account" - phishing?

I signed up for free account, got logged in and started playing music. Two days later, I get an email that looks like it is from spotify, asking to confirm my account. Since I've already been in and successfully using my account, this smells like phi...

  • Visitor
  • I signed up for free account, got logged in and started playing music. Two days later, I get an email that looks like it is from spotify, asking to confirm my account. Since I've already been in an...
  • MateusM
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • 62 Views
  • 1 replies
  • 0 likes

I got the family plan but my sister isn’t able to be added

My sister and brother in law moved in with me and we figured we do the family plan. My brother in law was able to change his address and be added but it’s not letting my sister change her address?? What do we do?

  • Visitor
  • My sister and brother in law moved in with me and we figured we do the family plan. My brother in law was able to change his address and be added but it’s not letting my sister change her address?? W...
  • EvanSandoval
  • Casual Listener
  • 85 Views
  • 2 replies
  • 0 likes
  • 85 Views
  • 2 replies
  • 0 likes

i can't get into my premium account.

i tried signing in with google like i usually do, it said there was an error. tried typing in my email and password, errored. tried resetting my password, the email never arrived (i checked every folder including spam). went to see what would happen ...

  • Visitor
  • i tried signing in with google like i usually do, it said there was an error. tried typing in my email and password, errored. tried resetting my password, the email never arrived (i checked every fol...
  • Anyk17
  • Rising Star 1
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Credit card payment and country don't match, both issued in USA

PlanPremium / FamilyCountryUSA DeviceMacBookPro18, iPhone 14 My Question or IssueI attempt to add a new credit card to my subscription payment methods. My Spotify account is set to USA. My credit card is issued in USA. However, I receive the error "Y...

  • Casual Listener
  • Plan Premium / Family Country USA   Device MacBookPro18, iPhone 14   My Question or Issue I attempt to add a new credit card to my subscription payment methods. My Spotify account ...
  • esmeralda-p
  • Casual Listener
  • 220 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 220 Views
  • 4 replies
  • 0 likes

Solved!! Account Managers have different benefits on Shared Premium Accounts

I am on a Premium Duo Account with my housemate. She is the Account Manager and I am an Account Member. We realised today that despite paying exactly the same amount each month, she is able to access audiobooks for free and I have to pay per audioboo...

  • Newbie
  • I am on a Premium Duo Account with my housemate. She is the Account Manager and I am an Account Member.  We realised today that despite paying exactly the same amount each month, she is able to...
  • Eunique
  • Casual Listener
  • 3971 Views
  • 26 replies
  • 15 likes
  • Account
  • 3971 Views
  • 26 replies
  • 15 likes

Payment problem

Hey everyone, I have a problem with my spotify account. You see i had a premium account and I lost the password. But for some time now, I cannot find a way to stop spotify charging me. Anyone with such a problem?Thanks a lot.

  • Visitor
  •   Hey everyone, I have a problem with my spotify account. You see i had a premium account and I lost the password. But for some time now, I cannot find a way to stop spotify charging me.&nbsp...
  • Maxim
  • Spotify Star
  • 65 Views
  • 1 replies
  • 0 likes
  • Account
  • 65 Views
  • 1 replies
  • 0 likes

Spotify is not letting me change countries and region.

After selecting update card > Change Country > Spotify refreshes the pages and makes me select a payment plan for premium in the currency of the original country, thus not letting me update my payment options. Any advice on how to fix this?

  • Visitor
  • After selecting update card > Change Country > Spotify refreshes the pages and makes me select a payment plan for premium in the currency of the original country, thus not letting me update my ...
  • Maxim
  • Spotify Star
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes