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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9961 Views
  • 3 replies
  • 9 likes
  • Security
  • 9961 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497233 Views
  • 982 replies
  • 112 likes
  • Account
  • 497233 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214243 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214243 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122797 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122797 Views
  • 72 replies
  • 12 likes

Superuser Contribution Monthly subscription price is too expensive.

I just wanted to voice my opinion that I think $9.99 a month is too expensive for what this service offers. Hulu plus is only $7.99 a month and I get access to hundreds of videos for visual entertainment that are also accesible on my computer and my ...

  • Newbie
  • I just wanted to voice my opinion that I think $9.99 a month is too expensive for what this service offers. Hulu plus is only $7.99 a month and I get access to hundreds of videos for visual entertain...
  • Not applicable
  • 20972 Views
  • 54 replies
  • 28 likes
  • 20972 Views
  • 54 replies
  • 28 likes

Superuser Contribution I have recently got family,my daughter logged in as me when i sent her the link,rather than her own.

PlanPremium familyCountryU.KDeviceiPhone 7 (daughter) samsung s10 (me)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I sent the family link to my daughter,she logged in as me by mistake,now every time I send her the ...

  • Visitor
  • Plan Premium family Country U.K Device iPhone 7 (daughter)  samsung s10 (me) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I sent the f...
  • 31d6kreeqztxiduzqzq3
  • Casual Listener
  • 1519 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 1519 Views
  • 3 replies
  • 0 likes

Superuser Contribution Free account to student premium wont connect

PlanFree/PremiumAustraiia Device(iPhone 8, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have just subscribed from free to Student account. Spotify has not linked existing free account to new account. Do I need to st...

  • Visitor
  • Plan Free/Premium Austraiia   Device (iPhone 8,  Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have just subscribed from free to Stu...
  • Joan
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 109 Views
  • 1 replies
  • 0 likes

Where to remove old offline devices

I am trying to reset my offline devices, as several of them no longer exist, but every article leads to a 404 link and I see no options in my settings.

  • Casual Listener
  • I am trying to reset my offline devices, as several of them no longer exist, but every article leads to a 404 link and I see no options in my settings.
  • Not applicable
  • 891 Views
  • 2 replies
  • 0 likes
  • 891 Views
  • 2 replies
  • 0 likes

(Account) I’ve tried to claim my Spotify Artist Profile several times and have not been approved

I have put up to 3 requests in to claim my Artist Profile and I have not received any emails after the 3 business day periods. I distributed my song through SoundCloud Next Pro. How can I get access? I have proof of ownership.DistributorSoundCloud Ne...

  • Visitor
  • I have put up to 3 requests in to claim my Artist Profile and I have not received any emails after the 3 business day periods. I distributed my song through SoundCloud Next Pro. How can I get access?...
  • Not applicable
  • 358 Views
  • 2 replies
  • 0 likes
  • Account
  • 358 Views
  • 2 replies
  • 0 likes

Family Plan: cannot log into one of our accounts

I am trying to help my daughter log in to her account. I have her password saved but I do not know her username. When I log into spotify to look at my family plan it only shows her first name. Because she is a minor I am not sure what email address, ...

  • Newbie
  • I am trying to help my daughter log in to her account. I have her password saved but I do not know her username. When I log into spotify to look at my family plan it only shows her first name. Becaus...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Login
  • 154 Views
  • 1 replies
  • 0 likes

Can't login to podcast account.

Logged in with Spotify but the podcast isn't there.Tried Reset using both the email and username option. No good.Podcast : https://open.spotify.com/show/2b9Vp07mUyUy3VRdYKiUP3?si=3tq2_WNlStCPBZdebbgxAg

  • Casual Listener
  • Logged in with Spotify but the podcast isn't there. Tried Reset using both the email and username option. No good. Podcast : https://open.spotify.com/show/2b9Vp07mUyUy3VRdYKiUP3?si=3tq2_WNlStCPBZde...
  • zakrak4
  • Visitor
  • 3845 Views
  • 10 replies
  • 0 likes
  • 3845 Views
  • 10 replies
  • 0 likes

Solved!! I want to remove a credit card from my payment details.

There is no option to delete a card on the Payment Details page. I added a new card for payment and want to delete my old card so that it is no longer charged.

  • Visitor
  • There is no option to delete a card on the Payment Details page. I added a new card for payment and want to delete my old card so that it is no longer charged.
  • jalin0919
  • Visitor
  • 58000 Views
  • 26 replies
  • 4 likes
  • 58000 Views
  • 26 replies
  • 4 likes

Superuser Contribution Podcast doesn't appear on Public Profile

Hi there, I'm trying to figure out why my Podcast doesn't appear on my public account. I was hoping that my Public Playlists and Podcasts could appear under a single profile view. I'm assuming you can have your own Podcasts, Playlists, and Music appe...

  • Visitor
  • Hi there,   I'm trying to figure out why my Podcast doesn't appear on my public account. I was hoping that my Public Playlists and Podcasts could appear under a single profile view. I'm assumi...
  • EmbraceArbitrary
  • Casual Listener
  • 2077 Views
  • 3 replies
  • 0 likes
  • Account
  • 2077 Views
  • 3 replies
  • 0 likes

I don’t know my email or username

Hi, So basically I was logged out of Spotify and I don’t know what email I used for this account. The picture shows my account which has premium on it, but since I don’t have access to it i’m going to be charged forever. Please help me how to get to ...

  • Regular
  • Hi, So basically I was logged out of Spotify and I don’t know what email I used for this account. The picture shows my account which has premium on it, but since I don’t have access to it i’m going t...
  • Not applicable
  • 1388 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 1388 Views
  • 4 replies
  • 0 likes

Superuser Contribution My extended streaming history doesn't have any data within it

My account is pretty new, but I wanted to link it to stats.fm to track my stats better, but when I downloaded the .zip from the email, I was unable to import it due to the files missing, I would put this issue through to them, but upon inspection of ...

  • Visitor
  • My account is pretty new, but I wanted to link it to stats.fm to track my stats better, but when I downloaded the .zip from the email, I was unable to import it due to the files missing, I would put ...
  • Novy
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution change username

i need to change my usernamei know we only use our email to login but i want to change it

  • Visitor
  • i need to change my username i know we only use our email to login but i want to change it
  • Visuallyengaged
  • Visitor
  • 51859 Views
  • 10 replies
  • 8 likes
  • 51859 Views
  • 10 replies
  • 8 likes

Traveling abroad, Spotify Premium not working

I have a US account. I will be in Thailand until March 13th (less than 2 months). I can't get my Spotify Premium to play on my laptop or phone. I don't want to change my country since I don't live in Thailand.

  • Visitor
  • I have a US account. I will be in Thailand until March 13th (less than 2 months). I can't get my Spotify Premium to play on my laptop or phone. I don't want to change my country since I don't live in...
  • Jose_M
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

I can't change my country despite following steps in Spotify FAQ

The country option isn’t available for me, and when I try to add a credit card from my new country (the USA), the system indicates that the card’s region doesn’t match my current location. However, I am now in the United States, and I’ve already chan...

  • Visitor
  • The country option isn’t available for me, and when I try to add a credit card from my new country (the USA), the system indicates that the card’s region doesn’t match my current location. However,...
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Where do I set the billing information for my company?

HelloI need to enter a VAT number into my account, I invoice a company. How do I do this please? I didn't see the options anywhere in my profile.Thank you for your reply and have a nice dayMartin

  • Visitor
  • Hello I need to enter a VAT number into my account, I invoice a company. How do I do this please? I didn't see the options anywhere in my profile. Thank you for your reply and have a nice day Ma...
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

I can't change my country settings!!

When I lived in the states, we had Premium Family and everything worked fine. After a few months of living in Germany, everything went haywire. The wife and kids got booted. After reestablishing their accounts, they can't join my family plan because ...

  • Newbie
  • When I lived in the states, we had Premium Family and everything worked fine. After a few months of living in Germany, everything went haywire. The wife and kids got booted. After reestablishing thei...
  • Maxim
  • Spotify Star
  • 344 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 344 Views
  • 3 replies
  • 1 likes

Delete history after being hacked?

My account was hacked recently and they exclusively listened to one album by a German artist. They had access to my account for less than a day before I realized that I had been hacked and changed my password. Now this album is pinned to my home page...

  • Casual Listener
  • My account was hacked recently and they exclusively listened to one album by a German artist. They had access to my account for less than a day before I realized that I had been hacked and changed my...
  • user-removed
  • Not applicable
  • 3275 Views
  • 5 replies
  • 3 likes
  • Account
  • 3275 Views
  • 5 replies
  • 3 likes