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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554539 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131250 Views
74 replies
12 likes
Hello Spotify Support, My name is Efraín, and I recently lost access to the Gmail account I used to create my Spotify account: *bleep* As a result, I can no longer log in or recover my Spotify account. I have since made a new email address: *bleep* I...
Hello Spotify Support, My name is Efraín, and I recently lost access to the Gmail account I used to create my Spotify account: *bleep* As a result, I can no longer log in or recover my Spotify...
Spotify Star
305 Views
1 replies
0 likes
My husband's account is not affected, but my daughters account seems to be merged with mine, even though she was set up with her own email and number. She and I cannot use spotify at the same time.
My husband's account is not affected, but my daughters account seems to be merged with mine, even though she was set up with her own email and number. She and I cannot use spotify at the same time.
Spotify Star
241 Views
1 replies
0 likes
I have a spotify account linked to an email of mine in which I have 3 months free premium. I randomly got logged out and when I try to log back in it says no account linked to my email or my username.....but when I go on my email I still have the old...
I have a spotify account linked to an email of mine in which I have 3 months free premium. I randomly got logged out and when I try to log back in it says no account linked to my email or my username...
Moderator
341 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceXiaomi 9itOperating SystemAndroid My Question or IssueMy spotify is showing that I´ve being using the app outside Brazil for more than 14 days, but I don´t know what is being blocked as I´m using at home.
Plan Premium Country Brazil Device Xiaomi 9it Operating System Android My Question or Issue My spotify is showing that I´ve being using the app outside Brazil f...
Moderator
225 Views
1 replies
0 likes
PlanPremium FamilyCountryCanada to USADevice Operating SystemWeb Browser My Question or IssueI recently moved from Canada to the US. I needed to update my payment information and country in the account settings. When I went to change the country to t...
Plan Premium Family Country Canada to USA Device Operating System Web Browser My Question or Issue I recently moved from Canada to the US. I needed to update my payment inform...
Spotify Star
357 Views
1 replies
0 likes
So today, 5/27, my Spotify just kinda broke like a few other people’s— I went to turn on some music and it played things from my library, but would stop and didn’t work. Go to down detector, and it’s showing a big spike, so I figure something’s up an...
So today, 5/27, my Spotify just kinda broke like a few other people’s— I went to turn on some music and it played things from my library, but would stop and didn’t work. Go to down detector, and it’s...
Spotify Star
396 Views
1 replies
0 likes
My Question or IssueI can't add google as a sign in method.while i am aware of the issue of creation of multiple accounts with one email in earlier versions of spotify, I am not sure if that has been my issue all along.When i try to login with google...
My Question or Issue I can't add google as a sign in method. while i am aware of the issue of creation of multiple accounts with one email in earlier versions of spotify, I am not sure if that has ...
Spotify Star
521 Views
1 replies
0 likes
Everytime I click my account and click settings, it only come up with one setting, language, and I can't find the explicit content setting. My premuim manager hasn't blocked my content, so what do I do?
Everytime I click my account and click settings, it only come up with one setting, language, and I can't find the explicit content setting. My premuim manager hasn't blocked my content, so what do I ...
Not applicable
2591 Views
8 replies
1 likes
Plan Free/ Country United Kingdom Device Samsung galaxy note 20 ultra Operating System Android My Question or Issue I have tried to change my email but every time I try I get this: "For your protection, we are unable to process your request at the mo...
Plan Free/ Country United Kingdom Device Samsung galaxy note 20 ultra Operating System Android My Question or Issue I have tried to ch...
Casual Listener
684 Views
2 replies
0 likes
PlanFamily Plan PremiumCountryUnited StatesDeviceiPhone 15, Tesla Model 3, 2024Operating SystemOS 10 My Question or Issue I can't use the Spotify App on my Tesla after logging out. At first, it stopped working after I downgraded from the Family Plan,...
Plan Family Plan Premium Country United States Device iPhone 15, Tesla Model 3, 2024 Operating System OS 10 My Question or Issue I can't use the Spotify App on my Tesla after...
Casual Listener
562 Views
2 replies
0 likes
My premium account has disappeared
My premium account has disappeared
Spotify Star
264 Views
1 replies
0 likes
Não consigo aceder a minha conta, pois troquei de telemóvel e agora não consigo.
Não consigo aceder a minha conta, pois troquei de telemóvel e agora não consigo.
Spotify Star
265 Views
1 replies
0 likes
While I've found out through the community that merging playlists and saved artists is possible, I'd like to merge my old account (which is tied to an email address I no longer have access to) to a new account. While merging my playlists and any save...
While I've found out through the community that merging playlists and saved artists is possible, I'd like to merge my old account (which is tied to an email address I no longer have access to) to a n...
Spotify Star
330 Views
1 replies
0 likes
I would like to change playlist owner for the following to account DJPates:https://open.spotify.com/playlist/5rg7xTjbrUsNxlScr20pre(★ J 星Stars ★)https://open.spotify.com/playlist/1YjFhBIWiupKXpWfHA4ytw(HT Mix by DJPates) Original account 21mrdoxwtd73...
I would like to change playlist owner for the following to account DJPates: https://open.spotify.com/playlist/5rg7xTjbrUsNxlScr20pre (★ J 星Stars ★) https://open.spotify.com/playlist/1YjFhBIWiup...
Visitor
3915 Views
2 replies
0 likes
When I try to login with U+P - I received "Yoy're offline. Please connect to the internet and try again."The device already connected!So, whats the problem?
When I try to login with U+P - I received "Yoy're offline. Please connect to the internet and try again." The device already connected! So, whats the problem?
Spotify Star
283 Views
1 replies
0 likes
PlanPremiumCountry: France My Question or IssueHello, I am living in Morocco but have been subscribed through a french premium account but now I would like to switch it to a Moroccan premium account so I can also upgrade it to a family plan as it is ...
Plan Premium Country: France My Question or Issue Hello, I am living in Morocco but have been subscribed through a french premium account but now I would like to switch it to a Moroccan p...
Moderator
364 Views
3 replies
0 likes
Plan: Premium IndividualCountry: United Kingdom Device(s): Samsung S22 Ultimate, Samsung Tab S7, PC, AlexaOperating System: Android 14, Windows 11 Pro My Question or IssueOK. Here it comes and I'm sure this must have been asked before but... I have b...
Plan: Premium Individual Country: United Kingdom Device(s): Samsung S22 Ultimate, Samsung Tab S7, PC, Alexa Operating System: Android 14, Windows 11 Pro My Question or Issue ...
765 Views
0 replies
0 likes
Plan: FreeCountry: RomaniaDevice: Redmi 13Operating System: Android My Question or IssueAccount seems to be running on another version.So... I made an account an year ago, and I saw one of my friend Spotify app. It was different. I thought he was usi...
Plan: Free Country: Romania Device: Redmi 13 Operating System: Android My Question or Issue Account seems to be running on another version. So... I made an account a...
Moderator
356 Views
1 replies
0 likes
PlanPremiumCountryIsraelDeviceSamsung Galaxy S20 UltraOperating SystemWindows 10 My Question or Issue15 days ago I deleted my old account and created a new one for a fresh start...However, I can't change my new account's email to the older one, and m...
Plan Premium Country Israel Device Samsung Galaxy S20 Ultra Operating System Windows 10 My Question or Issue 15 days ago I deleted my old account and created a new one for a fresh st...
Visitor
7591 Views
3 replies
0 likes
It says my account doesn't exist when I try to sign in online even though I'm signed in on my phone, laptop, and iPad.
It says my account doesn't exist when I try to sign in online even though I'm signed in on my phone, laptop, and iPad.
Casual Listener
2163 Views
8 replies
1 likes
