Help Wizard

Step 1


Can't log in from my phone

Can't log in from my phone


Spotify working perfect for me on my laptop but i can't log in from my phone, not with my account or with facebook account, the app just think for few seconds and then coming back to phase one with no error notification or antying, tried to remove the app and download again, tried to change password and restart the device but nothing helped, 
Any ideas?


1 Reply

Hey @katzen86, welcome to the Community!


Do you have any issues logging into a different device? Is this happening over WiFi or mobile data? 


We'd also like to know what device, operating system, and Spotify version you're using.


Let us know how it goes.

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