Can't log in (no reason given)

[Noaya]

Hi,

I just downloaded the Spotify app on my Android phone. When I try logging in to my account and clicking the "login" button, it changes to "logging in", and then changes back to "login". No reason or response given. I am using the correct username and password (also tried them in the website and they work fine).

Is this a known issue? How can I log in?

[MAPO2195]

You are using cracked app - https://www.thesun.co.uk/tech/5745997/spotify-ban-hacked-apps-premium-features/

Check your email, there will be message by Spotify. Try to download genuine app from AppStore/Google Play

[Noaya]

It's not cracked. I downloaded it from Google Play...