Help Wizard

Step 1


Can't log in on Android app

Can't log in on Android app

I can log in fine through a browser but when I try to log in through the Android app it says the username or password is wrong. Any ideas?
2 Replies

Hi! Welcome to the Spotify Community. Sorry to hear about this!


This may sound stupid, but have you tried a quick reinstall? This fixes a lot more problems than you would think!



JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

Thanks for the suggestion! Unfortunately the problem persists after uninstall and reinstall.

Suggested posts