Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't log in to Facebook

Can't log in to Facebook

Hi, recently I wanted to change my user name. As I found out this was impossible, I decided to log in to Facebook, but I kept getting the message it was impossible to log in after I said I didn't want Spotify to post stuff on my Facebook profile. How can I log in again?

Reply
3 Replies

Hey @Caro18, welcome to the community!

 

Due to a recent change, you now need to click the blue "Log in with Facebook" button, insteady of typing your Facebook log in details on the Spotify app. If you're not logged into your Facebook profile, a pop-up will ask you to log in, otherwise, you'll be forwarded to the Spotify account right away.

 

If you're getting an error message when trying to log in with Facebook, head to your Facebook profile settings, and check if Spotify is under your Apps.

 

Keep me posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

When I open Spotify on my iPhone and I’m already logged in with my e-mail
account and I try to connect with Facebook, it keeps asking to give
permission to connect with Facebook. But every time I agree, I keep seeing
the blue button saying “connect with Facebook”.

When I open Spotify on my laptop and I’m already logged in with my e-mail
account and I try to connect with Facebook, it keeps saying: “We are sorry,
there was a temporary mistake. Try again later.”

No worries!

 

In this case, you might have an account already created via Facebook. Try logging in here by clicking the "Log in with Facebook" button to check if there's an account.

 

If you do find an account, you can close it to release your Facebook profile. You'll then be able to link it to the account you want.

 

Give it a shot and keep me posted 🙂



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random