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Can't login to premium account

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Can't login to premium account

Hello,

 

I've been using Premium for about a year now I think and always automatically logged in with my facebook account. Today I wanted to disconnect facebook from spotify, because I didn't want my facebook friends to see what I listened to all the time. I think I clicked something wrong, because I was logged out altogether. Now when I try to login again with my facebook login, I'm logged in to an older, free spotify account. 

Because I can't remember the username of my premium account, I don't know how I can ever return to my premium account. 

 

I hope someone can help me...

Reply
22 Replies

Hey @mkameese78,

 

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

 

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

osorniosSpotify Star
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Hi I have had the same difficulty. Reset my password and cannot login! I login with email not Facebook.

Thanks. Now though I am going to be charged again when I purchased Spotify for 3 months not ending until Aug/Sept and still cannot access my music. ?

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