Help Wizard

Step 1

NEXT STEP

Can't sign up but can't log in either

Can't sign up but can't log in either

 

i deleted my account about 2 weeks or maybe 17 days ago due to personal matters. i wanted to sign up again using that email but it said the email already has a spotify account.  then i tried to log in using that email, but it said my password and email didn't match. i tried to reset my password but i couldn't, it said my email was not linked to any spotify account.

 

Reply
1 Reply

Hi @baskara,

 

Thanks for posting in the Spotify Community!

 

It can take 14-30 days for your email address to become available again on Spotify after closing the previous Spotify account associated with it.

 

I hope this helps, and let us know if you have any other questions.

 

Have a good day!

AdamDamSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts