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Can't update payment method when changing country

Can't update payment method when changing country

Plan

Premium

Country

Germany (currently)

Device

(Samsung Galaxy Note 10 Lite )

Operating System

(Android, Windows 10)

 

My Question or Issue

I just recently found out, that Spotify became available in Georgia, where I have been living for two years now. naturally I would like to change my country to Georgia and update my payment method to a local one, so I don't have to continue paying with my German one.
when I'm trying to update my plan and change my country to Georgia, it show me a blank tab with no payment methods whatsoever. what's going on ? how am I supposed to resolve this issue ?

Reply
1 Reply

Hey there @luka754

 

Thanks for reaching out about this in the Community, and welcome 🙂

 

Would you mind giving it a try using an incognito window or a different device? 

 

Let us know if you notice any difference. 

NovyModerator
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