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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello! I have been waiting for the magic e-mail notifying launch in Ukraine for like a year or more. I would gladly use something else but Spotify is the best imo even though all the hype is long gone. Is there still hope or you already forgot about ...
PlanPremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows My Question or IssueWe have a Family Premium Plan. We can´t access my daughter´s account for an online session. I can see my daughter in the...
Hello. I have a problem. For some strange reason I can not hear the songs of the artist Lana Del Rey. I have tried to listen offline and over the internet. I also tried listening for the application for PC, Android and web play, nothing works.
PlanFreeCountryBangladeshDeviceDesktopOperating SystemWindows 10 My Question or Issue When I go to artists about or their profile page, I can't see listeners from regions! But I can do that from another account. Help me, please! This is a small yet i...
I logged out of Spotify and now I can't log back in... It's stuck on this screen:If I click try again it just goes back to the green Log-in button that brought me to this message in the first place. PlanFreeCountryUSAOperating SystemWindows 10
PlanPremium Duo CountryUruguay DeviceXiaomi A2 Lite Operating SystemAndroid 10 My Question or IssueLyrics option is not enable for my account. It's not an app problem, because other users logged in my phone and Lyrics were available for them. It's se...
For the past month I stopped getting notifications about new songs added to playlists I follow, new releases by artists I follow etc, on my email. I have the plan for a few months now, and there are no push notifications on my phone either: there nev...
PlanPremiumCountryUSA DeviceiPhone and windowsOperating SystemiOS 10 and Windows 10 My Question or Issue Since last week or so there have been odd artists showing up on my "recently played" I tried to sign out everywhere to make sure no one was in my...
PlanPremiumCountryArgentina My Question or IssueThere are some songs from a band called One Ok Rock that are unavailable. I know that there was an issue with some K-pop songs, but I don't know is this Japanese band has anything to do with such matter...
PlanFreeCountryIndiaOperating SystemAndroid Oreo, Windows 10 My Question or IssueHmm I Have been encountering this for a while now.Some days ago I opened spotify (logged in already) through the desktop app, first thing that i noticed was that my user...
I appreciate that this has been raised many times, but I'd like to offer a different take on this issue.I understand that your username is essentially your ID, but for people in my position, why not allow us to define a display name? This way, my fri...
Recently, I wanted to change my birthdate because I realized that I was inaccurate. However, when I went to change my day of birth to December 1st, it automatically jumps one day ahead (December 2nd). No matter how hard I try, the 1 always turns into...
PlanFreeCountrySwedenDeviceOnePlus 6 Operating SystemAndroid 10.3.8 My Question or IssueHi! I've been having issues with my account regarding both discover weekly and release radar now for over 1 month or more, my release radar nor my discover weekly...
PlanPremiumCountryBelarusDeviceSamsung Galaxy A30Operating SystemAndroid 10 My Question or IssueI hope I can describe the problem correctly. I say right away, the support did not say anything clear. Only that it is related to the account, but why and...
Plan: PremiumCurrently Country: AustraliaNew Country: Brazil Device(iPhone 11 PRO and macOS 10.15.7) I read the tutorial showing how to change the country. The problem is, when I create my account I was leaving in Australia so my currently account's ...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Edge 8s, Dell Inspiron 15 5000 seriesOperating SystemAndroid, Windows 10 My Question or IssueI deleted my cache not too long ago, and since then, less than half of my songs on my playlists are not a...
i am an italian artist and actually manage 3 artists on my Spotify for Artist user,i tried to invite another one to give the access to every single artist but when i invited the first one i deleted the first admin user,i gave this new user the access...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs it possible to select and delete several or all playlists in stead of deleting them one by...
PlanPremiumCountryUnited Kingdom Device(Android Auto, Samsung S20+, Google Nest Home)Operating System(Android) My Question or IssueI have my Spotify linked to Google Nest Home and I also have a family premium subscription. If I want to listen to my m...
PlanPremium StudentCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI'm trying to switch plans from Student to Family and isn't working.It shows an error message, everytime I try to switch.Help please.