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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 332762 Views
  • 889 replies
  • 104 likes
  • Account
  • 332762 Views
  • 889 replies
  • 104 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147329 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147329 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85720 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85720 Views
  • 68 replies
  • 9 likes

New phone but cant find my account, payment debited from my account but says im on the free plan

Plan... paying for premium but say i am on free plannz Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone 11pro maxOperating System(iOS 10, Android Oreo, Windows 10,etc.) i have a new phone i downloaded the spotify app logged in using m...

  • Visitor
  • Plan... paying for premium but say i am on free plan nz   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone 11pro max Operating System (iOS 10, Android Oreo, Windows 1...
  • Brunelicia
  • Community Legend
  • 836 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 836 Views
  • 1 replies
  • 0 likes

Solved!! Music Changing

PlanPremium (Family)CountryFrabceDeviceXiaomi Redmi 8TOperating SystemMi 1.something i guess My Question or IssueSometimes (actually it happens very often) i'm listening to music on spotify and the music just switches to another by itself. It only ha...

  • Visitor
  • Plan Premium (Family) Country Frabce Device Xiaomi Redmi 8T Operating System Mi 1.something i guess   My Question or Issue Sometimes (actually it happens very often) i'm listening to m...
  • Emilia_8
  • Community Legend
  • 483 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using facebook name as display name

PlanPremium CountryAustraliaDevicePC, iPhone 6sOperating SystemWindows 10, IOS 11 My Question or IssueI've connected facebook to spotify but my facebook name isn't replacing my display name, only the profile picture has been replaced.

  • Casual Listener
  • Plan Premium  Country Australia Device PC, iPhone 6s Operating System Windows 10, IOS 11    My Question or Issue I've connected facebook to spotify but my facebook name isn't...
  • Xenia
  • Moderator
  • 546 Views
  • 5 replies
  • 0 likes
  • Account
  • 546 Views
  • 5 replies
  • 0 likes

Studentkorting verbonden aan verkeerde account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Mac late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIk heb studenten korting aangevraagd en gekregen met een nieuw account. Als ik me aanmeld zegt die ec...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ik heb studente...
  • OneByBoo
  • Rising Star 4
  • 413 Views
  • 1 replies
  • 0 likes
  • Account
  • 413 Views
  • 1 replies
  • 0 likes

Solved!! Google home mini in France

Hello,I saw that there was an offer to have a google home mini with a spotify subscription in the US. Do you know if this offer will be available in France?Thank you

  • Visitor
  • Hello, I saw that there was an offer to have a google home mini with a spotify subscription in the US. Do you know if this offer will be available in France? Thank you
  • Billy-J
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 426 Views
  • 1 replies
  • 0 likes

Spotify Family Address Invitation Error

Premium to Family PremiumUSA DeviceMacbook Air 2018 and iPhone 8 When I accept the Premium Family invitation and enter my address, after confirming my address this error shows up. I tried different browsers, incognito mode and resending the link but ...

  • Visitor
  • Premium to Family Premium USA   Device Macbook Air 2018 and iPhone 8     When I accept the Premium Family invitation and enter my address, after confirming my address this error...
  • Billy-J
  • Spotify Star
  • 450 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 450 Views
  • 1 replies
  • 0 likes

Solved!! Account activity information

PlanPremiumCountryPolandDeviceDesktopsOperating SystemWin10 My Question or IssueOn the course of previous year (and very recently as well, which triggered me to write this here) I've been seeing signs of my account being compromised. Namely music app...

  • Visitor
  • Plan Premium Country Poland Device Desktops Operating System Win10   My Question or Issue On the course of previous year (and very recently as well, which triggered me to write this he...
  • Emilia_8
  • Community Legend
  • 13196 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 13196 Views
  • 1 replies
  • 0 likes

I want to start a new account for my website/brand to make public playlists

I have a Family Plan. I want to create a separate profile for my website in order to make public playlists for my readers. I couldn't figure it out, so I went ahead and made one under a free account with a different email address. But I would love to...

  • Casual Listener
  • I have a Family Plan. I want to create a separate profile for my website in order to make public playlists for my readers. I couldn't figure it out, so I went ahead and made one under a free a...
  • Emilia_8
  • Community Legend
  • 429 Views
  • 5 replies
  • 0 likes
  • Account
  • 429 Views
  • 5 replies
  • 0 likes

My $30 gift card isn't working

I got it for christmas. It's activated. When I put in my info it just doesn't work. Any of the spotify help topics aren't helping me figure out what went wrong. The pin I put in is correct. Is there a way to contact spotify directly?

  • Casual Listener
  • I got it for christmas. It's activated. When I put in my info it just doesn't work. Any of the spotify help topics aren't helping me figure out what went wrong. The pin I put in is correct. Is there ...
  • Emilia_8
  • Community Legend
  • 681 Views
  • 1 replies
  • 0 likes
  • 681 Views
  • 1 replies
  • 0 likes

Song recovery

my name is juanita herbert i cant get all my song back from my recover list my dauther have the sam name like me the account got mix up her name is juanita herbert my account *snip* i went to no how cani fix this

  • Newbie
  • my name is juanita herbert  i cant get all my song back from my recover list my dauther have the sam name like me the account got mix up her name is juanita herbert  my account *snip* ...
  • Luan
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

[All Platforms] Alphabetical artist sorting

I really would like to be able to sort my artists list alphabetically because my list is getting out of hand and can actually take me 10+ minutes to find who I'm looking for because it always seems to sort by recently played.

  • Casual Listener
  • I really would like to be able to sort my artists list alphabetically because my list is getting out of hand and can actually take me 10+ minutes to find who I'm looking for because it always seems t...
  • Jose_M
  • Spotify Star
  • 492 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Your Library
  • 492 Views
  • 1 replies
  • 1 likes

Superuser Contribution All My Songs Disappeared...

Hey im currently using my Spotify Premium on my iMac and in the actual app I can't access any of my playlists, liked songs, artists, nothing. Every time I click on one it's just a blank screen. Tried deleting the app and re-downloading it and it stil...

  • Visitor
  • Hey im currently using my Spotify Premium on my iMac and in the actual app I can't access any of my playlists, liked songs, artists, nothing. Every time I click on one it's just a blank screen. Tried...
  • Petya
  • Community Legend
  • 519 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 519 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium family with missing address

PlanPremiumCountryGB Devicedoes nor matterOperating Systemdoes not matter My Question or IssueApparently i managed to have a Premium Family account for several years and now that i want to get my son on it too.... i must add an address, however whate...

  • Visitor
  • Plan Premium Country GB   Device does nor matter Operating System does not matter   My Question or Issue Apparently i managed to have a Premium Family account for several years a...
  • Ivan
  • Spotify Legend
  • 425 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 425 Views
  • 2 replies
  • 0 likes

Superuser Contribution Move to another country

Hi all,I recently moved to a different country (I used to live in the U.S). I believe that if I updated the country option on Spotify, it would change my existing playlists since some songs are considered to be culturally inappropriate. If that is th...

  • Visitor
  • Hi all, I recently moved to a different country (I used to live in the U.S). I believe that if I updated the country option on Spotify, it would change my existing playlists since some songs are con...
  • Ivan
  • Spotify Legend
  • 617 Views
  • 2 replies
  • 0 likes
  • Account
  • 617 Views
  • 2 replies
  • 0 likes

Superuser Contribution 3 month trial subscription for $0.99

Hello Just open a 3 month spotify trial account a month ago for 99 cent in BC Canada through my facebook account but can not fine that account but I know my username for that account and I have a online email receipe any help be much appreciated. Tha...

  • Casual Listener
  • Hello  Just open a 3 month spotify trial account a month ago for 99 cent in BC Canada through my facebook account but can not fine that account but I know my username for that account and I hav...
  • Ivan
  • Spotify Legend
  • 719 Views
  • 2 replies
  • 0 likes
  • Account
  • 719 Views
  • 2 replies
  • 0 likes

Superuser Contribution MY SPOTIFY DOES NOT WORK WITH MY FULL DATA

Since I made the first payment as PREMIUM account, I could not listen to ANY songs when I am using my full data allowance. The only way I can listen to anything, is when I am connected to some WI-FI network. I saw this topic here already and I have d...

  • Visitor
  • Since I made the first payment as PREMIUM account, I could not listen to ANY songs when I am using my full data allowance. The only way I can listen to anything, is when I am connected to some WI-FI ...
  • Katerina
  • Spotify Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Unwanted email

I received an email supposedly from Spotify questioning my payment. Opening line is "We're sad to see you go" and continues We couldn't take your payment, so we have paused your subscription for nowYou will now start hearing ads and you can no longer...

  • Casual Listener
  • I received an email supposedly from Spotify questioning my payment. Opening line is "We're sad to see you go" and continues  We couldn't take your payment, so we have paused your subscription f...
  • Ivan
  • Spotify Legend
  • 540 Views
  • 2 replies
  • 0 likes
  • 540 Views
  • 2 replies
  • 0 likes

Cant log in to my account

Im having problem logging in to spotify as it is not picking up my e mail. I have forgotten my pasword and have logged in through facebook. I want to connect to my google home mini which at this moment i cant play songs because it says i have to be s...

  • Newbie
  • Im having problem logging in to spotify as it is not picking up my e mail. I have forgotten my pasword and have logged in through facebook. I want to connect to my google home mini which at this mome...
  • OneByBoo
  • Rising Star 4
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

China with VPN

I am in China with a VPN in the Philippines, but I can only change my country settings to Australia, and there is no option for the Philippines. This means that I can not log into my account on either my phone or my computer. Does anyone know how to ...

  • Newbie
  • I am in China with a VPN in the Philippines, but I can only change my country settings to Australia, and there is no option for the Philippines. This means that I can not log into my account on eithe...
  • OneByBoo
  • Rising Star 4
  • 443 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 443 Views
  • 1 replies
  • 0 likes

Hulu not working with student plan

PlanStudent PlanCountryUSADeviceMacBook Air My Question or IssueI have a student plan and I can log in to spotify with the email attached to the plan but I can't log in to my hulu with the same email.

  • Visitor
  • Plan Student Plan Country USA Device MacBook Air   My Question or Issue I have a student plan and I can log in to spotify with the email attached to the plan but I can't log in to my hul...
  • Luan
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Premium
  • 305 Views
  • 1 replies
  • 0 likes