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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

75994 Views

28 replies

0 likes

  • 75994 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93498 Views

9 replies

2 likes

Account
Login
  • 93498 Views
  • 9 replies
  • 2 likes

Facebook won't re-link to my account?

Plan: Spotify Premium & HuluSpotify Premium Country: United States Device: iPhone and Macbook ProOperating System: macOS Catalina 10.15.2 My Question or Issue:About a month ago, Facebook seemed to disconnect from my Spotify, and now I am back to my o...

Newbie

Plan: Spotify Premium & Hulu Spotify Premium  Country: United States   Device: iPhone and Macbook Pro Operating System: macOS Catalina 10.15.2   My Question or Issue: ...

Solomoncarlson

Casual Listener

550 Views

2 replies

0 likes

Account
  • 550 Views
  • 2 replies
  • 0 likes

Can't change my account location / payment method

Hi! I'm writing because I'm trying to do a very simple thing: I've moved from Switzerland to Belgium and would like to update my payment method and country location accordingly. I'm having a premium (family) account. Old (current) payment method: Swi...

Newbie

Hi!   I'm writing because I'm trying to do a very simple thing: I've moved from Switzerland to Belgium and would like to update my payment method and country location accordingly.   I'm...

Maxim

Spotify Star

1372 Views

1 replies

0 likes

Account
Other
Premium
  • 1372 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can’t join premium duo - error message appears

hi there, I’m trying to join a duo premium plan through a link my gf shared to me, but each time I get an error message after confirming address. During past days I tried to join this invitation a lot of times, used different devices (mac, windows pc...

Casual Listener

hi there,   I’m trying to join a duo premium plan through a link my gf shared to me, but each time I get an error message after confirming address.   During past days I tried to join th...

Alex

Spotify Legend

3208 Views

3 replies

0 likes

Premium
  • 3208 Views
  • 3 replies
  • 0 likes

stole

Sorum veya Sorunum. kim spotify bağımsız hesabımın postasını değiştirdi, sormam değil, sonra açmaya çalışıyorum, bu Spotify hesabı yok diyorlar lütfen yardım et

Visitor

            Sorum veya Sorunum.     kim spotify bağımsız hesabımın postasını değiştirdi, sormam değil, sonra açmaya çalışıyorum, bu Spotify hesabı...

Billy-J

Spotify Star

602 Views

1 replies

0 likes

Account
Login
Security
  • 602 Views
  • 1 replies
  • 0 likes

Daily stats in Spotify for Artists taking longer than usual to update

In the last two days, my Spotify for Artists account has been really slow to refresh with the streaming stats from the day before. The FAQ page says it refreshes everyday at 3PM ET, but on Friday it refreshed closer to 7pm ET, and on Saturday it didn...

Regular

In the last two days, my Spotify for Artists account has been really slow to refresh with the streaming stats from the day before. The FAQ page says it refreshes everyday at 3PM ET, but on Friday it ...

Billy-J

Spotify Star

4361 Views

1 replies

1 likes

Account
  • 4361 Views
  • 1 replies
  • 1 likes

Superuser Contribution LOGIN PROBLEMS AND PLAYBACK ON LAPTOP PROBLEMS

ERROR WHEN TRYING TO POST THIS 37FF74E2PremiumUSAiPhone 11TWO ISSUES:1). Music stops playing after 2-3 songs when listening on my MacBook.2). I did what was suggested here and signed out of everything, now I am not able to login on my phone. When I t...

Casual Listener

ERROR WHEN TRYING TO POST THIS 37FF74E2 Premium USA iPhone 11 TWO ISSUES: 1). Music stops playing after 2-3 songs when listening on my MacBook. 2). I did what was suggested here and signed...

Jeremy

Spotify Legend

807 Views

3 replies

0 likes

Account
Login
Premium
  • 807 Views
  • 3 replies
  • 0 likes

Superuser Contribution My underage sister can't register an account despite meeting age requirements

Hello. I've read your TOS many times and both Polish and English version state that people from Poland that are at least 13yo can register a Spotify account. Well, there's a problem, because my '07 sister turned 13 last year... and she still can't ma...

Newbie

Hello. I've read your TOS many times and both Polish and English version state that people from Poland that are at least 13yo can register a Spotify account. Well, there's a probl...

Alex

Spotify Legend

617 Views

1 replies

1 likes

Account
  • 617 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't update payment method when changing country

PlanPremiumCountryGermany (currently)Device(Samsung Galaxy Note 10 Lite )Operating System(Android, Windows 10) My Question or IssueI just recently found out, that Spotify became available in Georgia, where I have been living for two years now. natura...

Newbie

Plan Premium Country Germany (currently) Device (Samsung Galaxy Note 10 Lite ) Operating System (Android, Windows 10)   My Question or Issue I just recently found out, that Spotify bec...

Novy

Moderator

518 Views

1 replies

0 likes

Account
  • 518 Views
  • 1 replies
  • 0 likes

Solved!! Still waiting for profile to be verified

8 weeks ago I applied for a verified profile for Graspop Metal Meeting, the music festival I work for. The process would take about 4 to 6 weeks, but after 8 weeks the profile still hasn't been verified. Is there a way to find out if they are working...

Regular

8 weeks ago I applied for a verified profile for Graspop Metal Meeting, the music festival I work for. The process would take about 4 to 6 weeks, but after 8 weeks the profile still hasn't been verif...

Tonandhiswings

Visitor

6610 Views

14 replies

0 likes

Account
Other
  • 6610 Views
  • 14 replies
  • 0 likes

Spotify Family and Spotify Connect with Denon HEOS speakers

I all, does anyone have an answer for me regarding the following. Currentlyt we have 3 members of the household, 2 separate Spotify Premium accounts and a Tidal account. IF i upgrade to Spotify Family for the household, will all members be able to pl...

Newbie

I all, does anyone have an answer for me regarding the following.   Currentlyt we have 3 members of the household, 2 separate Spotify Premium accounts and a Tidal account.   IF i upgrad...

DeeJaWue

Regular

3628 Views

3 replies

0 likes

  • 3628 Views
  • 3 replies
  • 0 likes

Superuser Contribution Help me with the mess i made

I have publicated my music with two artist names under distrokid and I have one account but i'd like to merge all the music i've posted in only one artist name and account. The artist name i see in my account is Enrico Ubccs Bolgan, the other artist ...

Visitor

I have publicated my music with two artist names under distrokid and I have one account but i'd like to merge all the music i've posted in only one artist name and account. The artist name i see in m...

Jeremy

Spotify Legend

1303 Views

6 replies

0 likes

Account
Login
  • 1303 Views
  • 6 replies
  • 0 likes

Solved!! Error auth code:2

PlanCurrently freeCountryUK DevicePC Windows/Linux, AndroidOperating SystemWindows 10/Manjaro, Android n/a My Question or IssueHi,I was lsitening to spotify earlier today, a little later I switched to another PC and got the error "The username or pas...

Newbie

Plan Currently free Country UK   Device PC Windows/Linux, Android Operating System Windows 10/Manjaro, Android n/a   My Question or Issue Hi, I was lsitening to spotify earl...

Billy-J

Spotify Star

7583 Views

1 replies

0 likes

Account
Login
  • 7583 Views
  • 1 replies
  • 0 likes

Superuser Contribution broken login experience on iphone

PlanPremiumCountryUSADeviceiPhone SEOperating Systemios 14.5.1 My Question or IssueI replaced my iphone SE and restored from backup. All my other apps remembered my login info, except for Spotify. I didn't remember my password, so I tried the Login w...

Visitor

Plan Premium Country USA Device iPhone SE Operating System ios 14.5.1   My Question or Issue I replaced my iphone SE and restored from backup. All my other apps remembered my login inf...

Ivan

Spotify Legend

666 Views

1 replies

0 likes

Login
  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't create a new account on web page

Plan PremiumCountryItaly DevicePCOperating SystemWindows 10/Chrome My Question or IssueI was trying to create an account on Chrome/Mozilla on Windows 10, I fill up everything but once you hit subscribe, it goes back to a vanilla empty registration pa...

Regular

Plan  Premium Country Italy  Device PC Operating System Windows 10/Chrome   My Question or Issue I was trying to create an account on Chrome/Mozilla on Windows 10, I fill up ...

CarlosE

Spotify Legend

723 Views

3 replies

0 likes

Account
Free
  • 723 Views
  • 3 replies
  • 0 likes

Superuser Contribution i want my account back, but i have no idea how???

Hello, i have probleme and have no idea where to go to so i thought i try it here *help* So i had a free account and then my boyfriend and i did a family account together so i got a preiu update. Then we broke up and when i tried to log in my account...

Newbie

  Hello, i have probleme and have no idea where to go to so i thought i try it here *help*   So i had a free account and then my boyfriend and i did a family account together so i g...

Alex

Spotify Legend

595 Views

1 replies

0 likes

Account
  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login on specific account on WIN10 app, when other account works normally

PlanPremium FamilyCountryPoland After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I've tried reinstalling the app, but it didn't work. Then i made br...

Visitor

Plan Premium Family Country Poland   After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I...

Jeremy

Spotify Legend

541 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I cancel a subscription for someone with Alzheimers when we don't know email, ID or password

My father-in-law has a $9.99/month Spotify subscription, which he hasn't used in at least a year. He has Alzheimers and Parkinson's. Recently my wife (his daughter and I put him in a nursing home. We want to cancel his account/subscription but we don...

Visitor

My father-in-law has a $9.99/month Spotify subscription, which he hasn't used in at least a year.   He has Alzheimers and Parkinson's.   Recently my wife (his daughter and I put him in a nu...

Alex

Spotify Legend

599 Views

1 replies

0 likes

Account
  • 599 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to find people on facebook if i added them in spotify but have no other way to contact them?

back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet since we met everyday, well, i moved to another city bu...

Casual Listener

back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet sinc...

payrim

Casual Listener

1318 Views

2 replies

0 likes

Account
  • 1318 Views
  • 2 replies
  • 0 likes

How to close an old inactive account that i no longer have the details for

Hey, i recently found my old account that i don't use anymore. I would like to delete this account, but i no longer have the details to it. Please let me know if there is any way to fix this. Thanks.

Visitor

Hey, i recently found my old account that i don't use anymore. I would like to delete this account, but i no longer have the details to it. Please let me know if there is any way to fix this.  ...

Emilia_8

Community Legend

959 Views

1 replies

0 likes

Account
Login
Other
  • 959 Views
  • 1 replies
  • 0 likes

Options to become completely invisible

I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed you to turn off sharing of your listening activity. ...

Visitor

I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed y...

MattSuda

Spotify Star

2247 Views

1 replies

0 likes

  • 2247 Views
  • 1 replies
  • 0 likes