Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello.A few weeks ago I noticed that I couldn't listen to a few Artists that are allowed in my country. The songs are in white like usually, but when I try to listen to them an error message appears, saying that the song isn't available.I try to list...
I wrongly assumed that on my iPad, I had my regular spotify account open and thus I signed up for a premium test offer.Then I realized that this was NOT my regular spotify account. This strange account name consists of random letters. Using the passw...
PlanFreeCountryUSDeviceChromebookOperating System(Intel or chrome or CTL)My Question or Issue(issue) the playlist I always listen to that has over 100+ songs and won't load past 100 I have seen more people have this problem but I logged out then logg...
Plan: FreeCountry: Canada Device: Apple iphone 6s, Macbook pro 2018Operating System: iOS 10 My Question or Issue: I've followed the steps provided on the spotify website on how to change my country. It says Australia but I am in Canada. And it wont l...
PlanPremiumCountryINDIA Device(PS4) My Question or IssueSince Spotify is now available in India, I tried linking my Spotify premium account with my PS4 by using PS music but i am able to listen to songs(I use my mobile phone as a remote using spotify...
Hi everyone, I have a problem with my account: I cannot login anymore, if I want to log in a notification shows up "your password or email isn't correct". I changed the password to a new one, and also get a mail to the entered adress (so the account ...
Hello, i'm in charge of an organization and we need to upload some podcasts to Spotify. For this, we need to create an official account and I want to know how to do this process, which documentation do I need to provide in order to validate that in f...
hi all i recently got a new phone (iPhone which transferred my old apps from my old iPhone however logged me out of all of them. i attempted to log back in however I was logged in on a Spotify account that was either an old example of a standard acco...
PlanPremium for duoCountryItalyDevice(Huawei p20 & Samsung s6)Operating System My Question or IssueHello, my Spotify keeps giving error while browsing for songs. I can search one song/playlist and then when I want to switch it and search for somethin...
PlanFree/PremiumCountryUnited StatesDeviceComputerOperating SystemWindows 10My Question or IssueI went to log onto spotify today and it asked me for my username and password. I tried my password several times and it didn't work, and yes I made sure I...
Plan/PremiumCountryThe netherlandsMy Question or Issue Hallo, this morning I got a email that I could get premium for 3 months for €0.99. So I made a new account, and ordered premium. After I paid I found out that I first had to confirm my new accoun...
PlanPremiumCountryPhilippinesDeviceiPhone 7 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am subscribed to Premium but my account doesn’t operate with Premium now. What happened? I can’t log in with my username as ...
I recently upgraded my plan to the family plan and tried to add my parents to the account you recently moved back to Canada from the USA and we are living in the same residenceEven though they just setup a new account we are unable to change their co...
my Spotify keeps saying I'm offline even though I am connected too wifi.. check other apps and they worked. And it also says That the payment hasn't worked and they will try again... I check my bank and it shows the Spotify payment on sunday. Some pl...
PlanFree/PremiumCountry DeviceSamsung s10plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am paying for premium but not working on my phone
Hi,I am writing this on behalf of a friend. He is a Premium user, and he has forgotten his Spotify password. Moreover, the e-mail account that he used when creating the account is no longer available (it was his previous job address), so he cannot us...
let's start by saying that I hate the 10,000 songs limit as I've reached it after uploading about 50%-60% of the music that I wanted.But then I found out that I reached the limit when I had less than 9,300 songs dowloaded. I contacted the support and...
My Question or IssueI recently bought premium on my 2nd account, but when I tried logging in with my 1st account (FB linked), it only logged into the 2nd and now I cant log into my 1st account anymore. How do I get my 1st account back?
Toda vez que abro meu app aparecem artistas e musicas que eu não gosto e nem ouvi.... como parar isso? Por exemplo eu não curto musica sertaneja e a pagina inicial vem populada com esse genero sob "nao sai de seus ouvidos" ou ainda "tocadas recenteme...
How does an Artist upload a video loop to Spotify?
Env: prod