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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 167778 Views
  • 689 replies
  • 56 likes
  • Account
  • 167778 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1088796 Views
  • 118 replies
  • 104 likes
  • Account
  • 1088796 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51639 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51639 Views
  • 57 replies
  • 8 likes

I can't listen some artists just with my account (Not a license problem)

Hello.A few weeks ago I noticed that I couldn't listen to a few Artists that are allowed in my country. The songs are in white like usually, but when I try to listen to them an error message appears, saying that the song isn't available.I try to list...

  • Visitor
  • Hello. A few weeks ago I noticed that I couldn't listen to a few Artists that are allowed in my country. The songs are in white like usually, but when I try to listen to them an error message appear...
  • OneByBoo
  • Community Legend
  • 1170 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1170 Views
  • 2 replies
  • 0 likes

Solved!! Random letters in account name AND no email linked AND password lost.

I wrongly assumed that on my iPad, I had my regular spotify account open and thus I signed up for a premium test offer.Then I realized that this was NOT my regular spotify account. This strange account name consists of random letters. Using the passw...

  • Casual Listener
  • I wrongly assumed that on my iPad, I had my regular spotify account open and thus I signed up for a premium test offer. Then I realized that this was NOT my regular spotify account. This strange acc...
  • Jose_M
  • Spotify Star
  • 1780 Views
  • 3 replies
  • 1 likes
  • Account
  • 1780 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlist over 100 songs wont load

PlanFreeCountryUSDeviceChromebookOperating System(Intel or chrome or CTL)My Question or Issue(issue) the playlist I always listen to that has over 100+ songs and won't load past 100 I have seen more people have this problem but I logged out then logg...

  • Casual Listener
  • Plan Free Country US Device Chromebook Operating System (Intel or chrome or CTL) My Question or Issue (issue) the playlist I always listen to that has over 100+ songs and won't load past 100...
  • Peter
  • Spotify Legend
  • 2576 Views
  • 7 replies
  • 1 likes
  • Other
  • 2576 Views
  • 7 replies
  • 1 likes

Change country settings

Plan: FreeCountry: Canada Device: Apple iphone 6s, Macbook pro 2018Operating System: iOS 10 My Question or Issue: I've followed the steps provided on the spotify website on how to change my country. It says Australia but I am in Canada. And it wont l...

  • Newbie
  • Plan: Free Country: Canada    Device: Apple iphone 6s, Macbook pro 2018 Operating System: iOS 10   My Question or Issue:   I've followed the steps provided ...
  • A_Musicophile
  • Community Legend
  • 646 Views
  • 1 replies
  • 0 likes
  • Account
  • 646 Views
  • 1 replies
  • 0 likes

When will Spotify for PS4 will be available in INDIA

PlanPremiumCountryINDIA Device(PS4) My Question or IssueSince Spotify is now available in India, I tried linking my Spotify premium account with my PS4 by using PS music but i am able to listen to songs(I use my mobile phone as a remote using spotify...

  • Casual Listener
  • Plan Premium Country INDIA  Device (PS4)  My Question or Issue Since Spotify is now available in India, I tried linking my Spotify premium account with my PS4 by using PS music but i...
  • dushy42
  • Casual Listener
  • 2233 Views
  • 9 replies
  • 0 likes
  • Account
    Login
  • 2233 Views
  • 9 replies
  • 0 likes

Superuser Contribution Account deleted?

Hi everyone, I have a problem with my account: I cannot login anymore, if I want to log in a notification shows up "your password or email isn't correct". I changed the password to a new one, and also get a mail to the entered adress (so the account ...

  • Newbie
  • Hi everyone, I have a problem with my account: I cannot login anymore, if I want to log in a notification shows up "your password or email isn't correct". I changed the password to a new one, and als...
  • Guido
  • Spotify Legend
  • 1866 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 1866 Views
  • 2 replies
  • 0 likes

Solved!! How to create an account for an organization

Hello, i'm in charge of an organization and we need to upload some podcasts to Spotify. For this, we need to create an official account and I want to know how to do this process, which documentation do I need to provide in order to validate that in f...

  • Newbie
  • Hello, i'm in charge of an organization and we need to upload some podcasts to Spotify. For this, we need to create an official account and I want to know how to do this process, which documentation ...
  • A_Musicophile
  • Community Legend
  • 1340 Views
  • 1 replies
  • 0 likes
  • Account
  • 1340 Views
  • 1 replies
  • 0 likes

Don’t know my log in details.

hi all i recently got a new phone (iPhone which transferred my old apps from my old iPhone however logged me out of all of them. i attempted to log back in however I was logged in on a Spotify account that was either an old example of a standard acco...

  • Newbie
  • hi all   i recently got a new phone (iPhone 😎 which transferred my old apps from my old iPhone however logged me out of all of them.   i attempted to log back in however I was logged...
  • A_Musicophile
  • Community Legend
  • 897 Views
  • 1 replies
  • 0 likes
  • Account
  • 897 Views
  • 1 replies
  • 0 likes

Error while browsing for songs

PlanPremium for duoCountryItalyDevice(Huawei p20 & Samsung s6)Operating System My Question or IssueHello, my Spotify keeps giving error while browsing for songs. I can search one song/playlist and then when I want to switch it and search for somethin...

  • Newbie
  •   Plan Premium for duo Country Italy Device (Huawei p20 & Samsung s6) Operating System     My Question or Issue Hello, my Spotify keeps giving error while browsing for s...
  • Jose_M
  • Spotify Star
  • 720 Views
  • 1 replies
  • 1 likes
  • Premium
  • 720 Views
  • 1 replies
  • 1 likes

Superuser Contribution No access to email linked to account and someone changed my password

PlanFree/PremiumCountryUnited StatesDeviceComputerOperating SystemWindows 10My Question or IssueI went to log onto spotify today and it asked me for my username and password. I tried my password several times and it didn't work, and yes I made sure I...

  • Visitor
  •   Plan Free/Premium Country United States Device Computer Operating System Windows 10 My Question or Issue I went to log onto spotify today and it asked me for my username and password...
  • Katerina
  • Spotify Legend
  • 981 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 981 Views
  • 1 replies
  • 0 likes

Paying premium account went wrong

Plan/PremiumCountryThe netherlandsMy Question or Issue Hallo, this morning I got a email that I could get premium for 3 months for €0.99. So I made a new account, and ordered premium. After I paid I found out that I first had to confirm my new accoun...

  • Casual Listener
  • Plan /Premium Country The netherlands My Question or Issue   Hallo, this morning I got a email that I could get premium for 3 months for €0.99. So I made a new account, and ordered premium...
  • mijn_spotify
  • Music Fan
  • 1095 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1095 Views
  • 3 replies
  • 0 likes

Premium

PlanPremiumCountryPhilippinesDeviceiPhone 7 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am subscribed to Premium but my account doesn’t operate with Premium now. What happened? I can’t log in with my username as ...

  • Newbie
  • Plan Premium Country Philippines Device iPhone 7 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am subscribed to Premium but my account doe...
  • Jose_M
  • Spotify Star
  • 324 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 324 Views
  • 1 replies
  • 1 likes

Solved!! Change country

I recently upgraded my plan to the family plan and tried to add my parents to the account you recently moved back to Canada from the USA and we are living in the same residenceEven though they just setup a new account we are unable to change their co...

  • Visitor
  • I recently upgraded my plan to the family plan and tried to add my parents to the account you recently moved back to Canada from the USA and we are living in the same residenceEven though they just s...
  • OneByBoo
  • Community Legend
  • 509 Views
  • 4 replies
  • 0 likes
  • Account
  • 509 Views
  • 4 replies
  • 0 likes

Spotify won't work

my Spotify keeps saying I'm offline even though I am connected too wifi.. check other apps and they worked. And it also says That the payment hasn't worked and they will try again... I check my bank and it shows the Spotify payment on sunday. Some pl...

  • Newbie
  • my Spotify keeps saying I'm offline even though I am connected too wifi.. check other apps and they worked. And it also says That the payment hasn't worked and they will try again... I check my bank ...
  • OneByBoo
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
  • 333 Views
  • 1 replies
  • 0 likes

Family premium not working

PlanFree/PremiumCountry DeviceSamsung s10plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am paying for premium but not working on my phone

  • Casual Listener
  • Plan Free/Premium Country   Device Samsung s10plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am paying for premium but not working on ...
  • Billy-J
  • Spotify Star
  • 439 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 439 Views
  • 3 replies
  • 0 likes

Cannot change password, e-mail address unavailable

Hi,I am writing this on behalf of a friend. He is a Premium user, and he has forgotten his Spotify password. Moreover, the e-mail account that he used when creating the account is no longer available (it was his previous job address), so he cannot us...

  • Casual Listener
  • Hi, I am writing this on behalf of a friend. He is a Premium user, and he has forgotten his Spotify password.   Moreover, the e-mail account that he used when creating the account is no ...
  • Jose_M
  • Spotify Star
  • 985 Views
  • 1 replies
  • 1 likes
  • Account
  • 985 Views
  • 1 replies
  • 1 likes

the limit is less than 10,000 songs

let's start by saying that I hate the 10,000 songs limit as I've reached it after uploading about 50%-60% of the music that I wanted.But then I found out that I reached the limit when I had less than 9,300 songs dowloaded. I contacted the support and...

  • Newbie
  • let's start by saying that I hate the 10,000 songs limit as I've reached it after uploading about 50%-60% of the music that I wanted. But then I found out that I reached the limit when I had less th...
  • Jose_M
  • Spotify Star
  • 1150 Views
  • 1 replies
  • 0 likes
  • 1150 Views
  • 1 replies
  • 0 likes

Lost 1 out of 2 accounts with same email

My Question or IssueI recently bought premium on my 2nd account, but when I tried logging in with my 1st account (FB linked), it only logged into the 2nd and now I cant log into my 1st account anymore. How do I get my 1st account back?

  • Newbie
  • My Question or Issue I recently bought premium on my 2nd account, but when I tried logging in with my 1st account (FB linked), it only logged into the 2nd and now I cant log into my 1st account anym...
  • Jose_M
  • Spotify Star
  • 798 Views
  • 1 replies
  • 1 likes
  • Account
  • 798 Views
  • 1 replies
  • 1 likes

Problemas com meu perfil musical

Toda vez que abro meu app aparecem artistas e musicas que eu não gosto e nem ouvi.... como parar isso? Por exemplo eu não curto musica sertaneja e a pagina inicial vem populada com esse genero sob "nao sai de seus ouvidos" ou ainda "tocadas recenteme...

  • Newbie
  • Toda vez que abro meu app aparecem artistas e musicas que eu não gosto e nem ouvi.... como parar isso? Por exemplo eu não curto musica sertaneja e a pagina inicial vem populada com esse genero sob "n...
  • Jose_M
  • Spotify Star
  • 848 Views
  • 1 replies
  • 1 likes
  • Premium
  • 848 Views
  • 1 replies
  • 1 likes

Env: prod