I am unable to login via the App on Android. The username and password combination is correct as I am able to login on the web platform. Whenever I type in the credentials, I get the error message that I am offline. I have verified that I am connected to the Internet while logging in. If I select the sign in without password option, it sends the link to my email ID. I click on it within a minute and it gives me the message that the link as expired. Ideally, the link should work for 4 hours. I have tried reinstalling the application as well. Nothing has worked so far. Do help.
I have an Android phone - Samsung Note 9.