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Can't edit profile or password after disconnecting Facebook

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Can't edit profile or password after disconnecting Facebook

user-removed
Not applicable

Plan

Premium

Country

USA

Operating System

Windows

My Question or Issue

I originally created a free account through my facebook account. I disconnected my Facebook account, but I cannot update my email address or create a new password. 

How do I get my account unlocked so that I can edit it?

1 Reply

Re: Can't edit profile or password after disconnecting Facebook

Moderator
Moderator

Hey there @user-removed,

Thanks for reaching out and welcome to the Community!

Because you created your account via Facebook you can't edit your login email address yourself.

But don't worry, our Customer Support Team will happily do this for you. You can reach them here.

Hope you find this useful. Keep us posted if you have any questions.

 

Have a nice day!

ElenaModerator
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