Can´t upgrade to Premium

[Calvin97]

Hey guys,

i just made a ACC here and want to upgrade my ACC to premium. So far so good, but if i want to pay with paypal i have to start it again and again.

Please help me 🙂

[Astame]

Hi there @Calvin97

Have you tried to use another browser or clearing your browser cache/cookies ?

This may help you

[Calvin972]

Ye i tried but nothing worked yet 😕

[Astame]

@Calvin972

Try to follow the steps below.

PayPal troubleshooting

If you're having problems paying or activating a free trial with PayPal, please check the following:

1. Your PayPal account country must match the country set in your Spotify profile.
2. You may need to verify your PayPal account if you have reached your spending limit:
   • Click here to see how to verify with a bank account.
   • Click here to see how to verify with a credit or debit card.

[Calvin972]

It still doesn´t work :/. I ceated this acc yesterday could it have something to do with the problem?

[Astame]

That shouldn't affect your payment option.

Do you have a credit/debit card linked to your PayPal account? 

[Calvin972]

a credit card

[Astame]

Instead of trying to purchase Spotify Premium with your Paypal account try to use your credit card directly.

[Calvin972]

Something else?

maybe because i have an other acc with premium on my paypal acc. I stopped the subscription and want get the 3 months for 99ct. on a other acc

[Astame · Accepted solution]

Unfortunately you're not eligible to get the 3 months offer with a credit card that you've already used. Those offers are only available to users that have never had Premium on their account before (via a subscription or a trial).