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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554903 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131277 Views
74 replies
12 likes
**bleep**? I CAN SEE MY PLAN IS $4.99 ON MY PROFILE PAGE AND I JUST CHECKED MY CREDIT CARD BILL AND IT SHOWS $9.99 IN MAY AND JUNE. I JUST CANCELLED MY PLAN TO AVOID FURTHER CHARGE. PLEASE REFUND THE TWO MONTH'S PREMIUM ASAP! PS: I HAVE VALID STUDENT...
**bleep**? I CAN SEE MY PLAN IS $4.99 ON MY PROFILE PAGE AND I JUST CHECKED MY CREDIT CARD BILL AND IT SHOWS $9.99 IN MAY AND JUNE. I JUST CANCELLED MY PLAN TO AVOID FURTHER CHARGE. PLEASE REFUND THE...
321 Views
0 replies
0 likes
I've decided to quit Spotify and sign up for iTunes because after 3 hours of trying to get in touch with Spotify support via e-mail (provided through the website), DM'ing and publicly contacting through Twitter, and reading through customer forums, n...
I've decided to quit Spotify and sign up for iTunes because after 3 hours of trying to get in touch with Spotify support via e-mail (provided through the website), DM'ing and publicly contacting thro...
Casual Listener
284 Views
2 replies
0 likes
When I first downloaded spotify I logged in with my facebook and now I've deleted my facebook and I can't log into that account! I have so much music saved and I'm paying for that account also. How can I get into my account? I'm desperate.
When I first downloaded spotify I logged in with my facebook and now I've deleted my facebook and I can't log into that account! I have so much music saved and I'm paying for that account also. How c...
Community Legend
210 Views
3 replies
0 likes
Me intente suscribir al plan familiar, pero me mostro un mensaje diciendo que "parece que el banco no esta teniendo un buen día no se ha hecho ningun cargo" y para mi sorpresa si se realizo el cargo, pero no el upgrade de cuenta, he tratado de encont...
Me intente suscribir al plan familiar, pero me mostro un mensaje diciendo que "parece que el banco no esta teniendo un buen día no se ha hecho ningun cargo" y para mi sorpresa si se realizo el cargo,...
Community Legend
291 Views
1 replies
0 likes
I recently got a new iPhone and tried to log in on my phone after downloading the app I couldn't remember my password so had to change that but when I got on it was asking me to get premium but I already pay for premium and have recently just paid my...
I recently got a new iPhone and tried to log in on my phone after downloading the app I couldn't remember my password so had to change that but when I got on it was asking me to get premium but I alr...
Community Legend
244 Views
2 replies
0 likes
Dear Community:As the title let's you know, I now have a problem. Now that I joined family Spotify, the 99c is only until August 20th not September. Does this make any sense? I wanna go back to Premium and enjoy the three months.Am I seeing things wh...
Dear Community: As the title let's you know, I now have a problem. Now that I joined family Spotify, the 99c is only until August 20th not September. Does this make any sense? I wanna go back to P...
Community Legend
300 Views
1 replies
0 likes
Is there someone I can talk to over the phone in Canada? Can my account be on two devices with the 3 month $.99 premuim?
Is there someone I can talk to over the phone in Canada? Can my account be on two devices with the 3 month $.99 premuim?
Community Legend
309 Views
2 replies
0 likes
I was automatically logged out of my account on my phone for some reason, and I cannot log back in. The email address that I used to set up the account is no longer active, so I cannot retrieve a new password from the address associated with my Spoti...
I was automatically logged out of my account on my phone for some reason, and I cannot log back in. The email address that I used to set up the account is no longer active, so I cannot retrieve...
Community Legend
8990 Views
2 replies
0 likes
I would like to move my stuff from my facebook-linked account to my new oneOld account: Greeta VõsuNew one: gretuzka
I would like to move my stuff from my facebook-linked account to my new one Old account: Greeta Võsu New one: gretuzka
Community Legend
236 Views
1 replies
0 likes
Hello. I paid for the 3 months promo but i cant attivate it because seems i just did it in the past. Then the payment system stole me the money.****Spotify P00437B3B2 Spot-ify P0043 21/06/16 20:58
Hello. I paid for the 3 months promo but i cant attivate it because seems i just did it in the past. Then the payment system stole me the money. ****Spotify P00437B3B2 Spot-ify P0043 21/06/16 20:58
Community Legend
204 Views
1 replies
0 likes
When I first opened a spotify acount a while ago I used a username I now do not want, so I decided to switch emails, and use one of the other email accounts, then completely disregard the account. After I did theat I logged out and started making a n...
When I first opened a spotify acount a while ago I used a username I now do not want, so I decided to switch emails, and use one of the other email accounts, then completely disregard the accoun...
Community Legend
326 Views
1 replies
0 likes
Hallo, ich wollte mir Spotify Premium mit drei Paysafecards kaufen. Nun habe ich das Problem, dass das Guthaben abgezogen wurde aber ich kein Premium Abonnement bekommen habe. Ich hoffe dass mir jemand helfen kann.
Hallo, ich wollte mir Spotify Premium mit drei Paysafecards kaufen. Nun habe ich das Problem, dass das Guthaben abgezogen wurde aber ich kein Premium Abonnement bekommen habe. Ich hoffe dass mir jema...
202 Views
0 replies
0 likes
Hello, I would like to change my Facebook spotify account to normal spotify account. I want to use the same email address as I am using right now, keep my playlists en my family Spotify subscription. I already sent 2 e-mail in Dutch and 1 in English ...
Hello, I would like to change my Facebook spotify account to normal spotify account. I want to use the same email address as I am using right now, keep my playlists en my family Spotify subs...
Not applicable
341 Views
2 replies
0 likes
Hi. I just did an upgrade to Family. We are four in Norway..living here - and one in Hungary. The girl in Hungary cant use our account because of some rules of something. She told me that is no problem with Deezer , and i wonder if that is the soluti...
Hi. I just did an upgrade to Family. We are four in Norway..living here - and one in Hungary. The girl in Hungary cant use our account because of some rules of something. She told me that is no probl...
Community Legend
313 Views
2 replies
0 likes
Hey,I made a spotify acc with an old email adress that doesn´t work anymore so i cant get any emails from spoify. Is it possible to change the email adress?Any kind of help would be nice, thanks
Hey, I made a spotify acc with an old email adress that doesn´t work anymore so i cant get any emails from spoify. Is it possible to change the email adress? Any kind of help would be nice, thanks
Not applicable
223 Views
1 replies
0 likes
I cancelled my premium subscription but I still got charged 99,- What's up with that?
I cancelled my premium subscription but I still got charged 99,- What's up with that?
Community Legend
371 Views
4 replies
0 likes
Hey guys,i just made a ACC here and want to upgrade my ACC to premium. So far so good, but if i want to pay with paypal i have to start it again and again.Please help me
Hey guys, i just made a ACC here and want to upgrade my ACC to premium. So far so good, but if i want to pay with paypal i have to start it again and again. Please help me 🙂
Community Legend
788 Views
9 replies
0 likes
He subscrito la oferta de 0,99 euros por tres meses para mi hija, se ha hecho el cargo en la tarjeta, ha reinstalado la app, no tiene otra cuenta y sigue en free.Yo tengo premium
He subscrito la oferta de 0,99 euros por tres meses para mi hija, se ha hecho el cargo en la tarjeta, ha reinstalado la app, no tiene otra cuenta y sigue en free. Yo tengo premium
Newbie
231 Views
2 replies
0 likes
I recently discovered that Spotify has been charging THREE different credit cards of mine simultaneously for a Premium subscription--for a total of $275.47 in duplicate charges. The customer service reps I worked with (Lanilyn and then Anne) establis...
I recently discovered that Spotify has been charging THREE different credit cards of mine simultaneously for a Premium subscription--for a total of $275.47 in duplicate charges. The customer...
Newbie
488 Views
7 replies
2 likes
