Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi I've just sign up Spotify premium, but being overcharged for 2 times, pls help to credit the amount into my account. thanks
when i keep trying to set up my password for my account i keep getting a "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support". i am signed in on facebo...
i payed my subscription and they charged me two months, but didnt reestablish my premium subscription, i payed a week ago, send a complaint and had no answer. what do i do ? when will i have my premium again
I only use spotify on my computer. Since I had a very old computer I did not use spotify for some month. Now I have a new computer. When I logged inn on spotify, all my music was gone. I had no problems to loggin after some month not using spotify, i...
My name is Elisha C.I was charged $119 on my debit card. I have never used Spotify before. Not even a free account. I have no information regarding the account the money was charged for, so i can't just go in and cancel it. I had to create this login...
Hey my email is registered on 2 accounts and the wrong one got premium. How do I solve this?
Last night I went to open Spotify and I get this error message. I have attached pictures of everything. I had created my account through Facebook and would like to keep it that way. I originally signed up for the free trial and emailed my school ID s...
I'm supposed to get free Spotify from Vodafone but I'm being charged every month. How do I unsubscribe.
Hey guys!I've been having the following problem:I had a Spotify account prior to the one I have now.the first one I set up using my facebookAccount. since somebody else was using my first account, as well, I wanted to get rid of it & simply set up a ...
Me descontaron el pago de mi tarjeta visa de debito y no me deja entrar al premium, inicio sesión y sigue diciendo actualizar pagoCheque mi tarjeta y ya me lo habían descontado
SPOTIFY KEEPS SAYING I HAVE NO INTERNET WHEN I HAVE FULL BARS!!!!!!!!! IT EITHER SAYS THAT OR IT SAYS "CANT PLAY CURRENT TRACK" ITS SO ANNOYING PLEASE HELP!!!!!! I CAN USUALLY ONLY PLAY MUSIC WHICH I HAVE DOWNLOADED OFFLINE WHICH MEANS I CAN'T FIND A...
When i go to upgrade from my premium account to a family account. the message i get is that their is no support for this action at the moment how can i do it? trying to add my daugter for her birthday?
Since I have been In college (3 years) I have been receiving the student discounted price each month for premium. This recently changed and I have started being charged the full amount. Does anyone know why this would happen? I am still a college stu...
I am unable to login through the app on my iPhone because it thinks I am in Germany, which I am not. I have changed my country settings to what country I want it to think I'm in, but it is still telling me that I can only use Spotify abroad for 14 da...
Hola!!! Solo quiero dejar mi queja por haber modificado las condiciones sin avisar... de un día para otro se me han desincronizado mis listas de todos los dispositivos... (que no son pocos) ahora ya no tengo listas en ipod, ipad, surface, android, ip...
Hi, My premium account works nice but I didn't find where I can reset my son password as a family member (Premium Subscription).Thanks for your helpMEBY
Hi, I pay for my sons mobile phone on the 3 network. He set up a spotify account on his tablet ( not 3 via our normal broadband) , put in his debit card for payments and his(mine) mobile number. The phone has been charged for the subscription , therf...
Why have I been charged twice this month???
Hi Everyone,I have a little problem here.So basically I was using Spotify in Germany via my Facebook login. Now I live in Australia and after two weeks I wasnt able to login anymore. So I created a new Spotify account. But I cant access my playlist e...
I already have my facebook connected to my own computer and telephone, but then i also logged in on spodify on another computer through facebook and i cant disconnect it from that computer, which is what i would like to? is there anyway to maybe disc...