Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
how can i get the P9 offer instead of P129?
HiI wish to unlink my fb account so that I can use the email address (karlleong97@gmail.com) to create a new spotify account.
I have Spotify Premium by my mobile supscription.I want to change mobile supscription to a company who does not provide Spotify.How can I keep and pay for Spotify Premium? Do I have to change my account and payment information directly to Spotify?
I'm having an issue with someone else using my account. I've changed my Spotify and Facebook passwords multiple times to completely different ones, and also used the "Sign out of everywhere" button in my account - which does successfully sign me out ...
I'm being charged $5.33 twice everyday!! And I don't even have premium. How do I stop this and get my money back ???
Hey, I recently got invited to spotify family. In both desktop clients (win and linux) a get advertising though I am on premium. Mostly the advertising is about upgrading to premium. Maybe the system does not recocnise the family premium account as a...
Hey - I am pretty sure my account has been hacked. Back in March I got an email from Spotify saying that my subscription had been cancelled. A couple of days later I recieved one saying that it has been renewed. Since then I have problems with my pla...
Hey guys! First of all, sorry if I got it wrong, but... Taking this ad into consideration: Is it only me, or wouldn't this imply that you should actually be able to get 6 accounts for the fixed price of 14,99€/month? I got a bit of confused, especial...
If you want English, Live in Sweden, with Spanish language setting in the computer for search engines, then this happens when you go to SPOTIFY.SE or SPOTIFY.COM: 1) You will come to spotify.es no matter how you do it. You must change search engine p...
Hi, my account was hacked earlier this week, and I finally got it back today. However the culprit went and deleted my main playlist that I spent a bunch of time making. Is there any way of getting it back? It was called "Qriik is Love" and had about ...
For some reason, I cannot upload an image from my computer in order to change my profile picture. I'm not sure what the problem is.
Hello, I have received two different promo for spotify premium:1 month free with vodafone3 months at 0.99€ from spotify I was wondering if:I can apply for the month-free one and then having the 3 months/0.99After applying for the 1 month-free the oth...
Ich habe das angebot mit 30 tagen kostenlos testen angenommen daraufhin muste ich eine kreditkarte hinzufügen oder den code einer spotify karte eingeben . Ich hab den code eingegeben habe aber nur 1 monat premium gehabt was ist mit den 30 tagen koste...
I've tried everything and still can't get the premium I paid for a long time ago. This seems like a common problem. What a scam.
I do not have premium but have been charged £9.99 anyone know why this could be?
Hi, I have my family plan active and wanted to add my wife to it as well, as now we can have more family members in the plan. However, when I try to use a link to add her, spotify says "the family member must be in the same country". Well, her accoun...
Hi, I submitted a migration request to spotify support but never got responded
Hello,I cannot log in to my Spotify ap on my phone as it says I can only listen for 14 days while abroad. I am not abroad and have not gone abroad since getting Spotify. How do I fix this?
How to cancel my mobile $.99 spotify premium subscription? I have no email and there is nothing on the app.
Hi! I just paid the offer of 0'99€ for 3 months of premium service.The service is activated, but it's activated till 03/08/16 , and that's only 2 months. It had to finish in September, this is so strange.Can anybody help me? Thanks in advance!