Unable to update payment details

[allisag]

My credit card expired, so I'm trying to enter in my new information so I can continue to have access to my downloaded playlists. The "update details" page never fully loads - it won't let me input any information. I added a screenshot below. The thing in the middle doesn't stop spinning. I even let it sit for like 5 minutes and still nothing... this seems to be the only place I can input new information. Plz fix. 

[DasPeter]

Hey @allisag! Welcome to the Community!

Try using a different web browser, incognito mode or another device to edit the payment info.

Let me know if you still have trouble! ♫

[Soledad160]

Hi guys, I had the same problem using Mozilla. Incognito mode doesn't help. Tried it with edge and on my tablet, I can enter my credit card details but now I get a different error  (Hoppla, dein Zahlungsanbieter scheint einen schlechten Tag zu haben)... any other ideas??

thanks