Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't use spotify abroad

Can't use spotify abroad

I'm from the Philippines. I live in Singapore now. I can't log in to my account because it days that I can only use spotify for 14 days abroad. Does this mean that I should switch to Apple Music?
Reply
1 Reply

Hey, @Boying!

 

Currently, only Premium users can use Spotify anywhere in the world for as long as they like. Free subscribers can use Spotify in a different country only for up to 14 days, due to licensing reasons. 

 

Also, because you've permanently moved to another country, you need to update your account. For reference, a detailed support article on how to change countries can be found here.

 

Still need help? Reply back and we can troubleshoot further.

 

If this has solved your issue, please click "Accept as Solution" below. 🙂

 

- Jiana

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random