Cancel Spotify Family

[royschwartz]

I'd like to cancel my family subscription and go back to my premium subscription. How do I do that?

[MichaelW]

Hi there,
Welcome at the Spotify Community!

Good question ha-ha. I don't have a family subscription. Please go to the page where you manage everything related with your family subscription. Does it show something about canceling?

Once you've cancelled it, you'll stay premium until the expiration date which is shown on your account.

Just subscribe for premium and after the expiration date of family you should be back on your premium plan.

Please let me know if you can't find it, so I can ask around to get the right link for canceling the family plan.

[ritournelle9]

I went to my account details - It showed option to cancel Spotify family which I did not want. Then it showed "switch to Premium" and I chose that option. Then it said my subscription (which I didn't want in the first place) would be changed to premum on July 1st which is when I get charged every month. Then: update payment details. I re-entered my card number etc.  This should solve it. I've had premium for years and on my Nexus 6 since last September.  (All of this started with my not being able to login on my android and changing passwords to no avail. Then the password change worked on my desktop but not on Nexus 6). finally I powered off my android, powered on again and re-logged with the new password and now it is working on both. Oy vey! I love my Spotify premium and it was a pain-in-the **bleep**. I was faced with the biggest problem with Spotify: the inabiliity to reach a Customer service by phone).  July 1st will tell me for sure that all of this worked out. Fortunately I trouble-shooted all this within a few hours of the mishap so I should not be double-chartged.

[madeliinee97]

Hi there!

Do you know how to cancel spotify family? I have a regular premium account and i got spotify family but i dont want it anymore. I pressed cancel subscription but it cancelled my normal premium account and not the family! What can I do it doesnt give me any option to cancel the subcription of family!!

Regards

[maureenegg · Accepted solution]

I want to cancel my spotify for family, but when I got to the account details it only says: choose premium or change the members of the family. It doesn't say anything like canceling. Whenever I search for an answer to cancel my account, I get send to that very page to press cancel or terminate my account, but that is not even possible.. What to do???