Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cancel Sub

Cancel Sub

Hi, I cancelled my sub for the spotify premium before the billing cycle kicked in. It isnt just for me at this moment in time, and intend we resign when I finally get an android phone.

However the $12 monthly sub fee still came out of paypal? I canceled this about 4-5 working days before the sub came out.

Can you please verify my sub has been canceled? Also since I am not using spotify am i able to recieve a refund via paypal?

 

Thanks

Reply
1 Reply

Hi sether - We've forwarded your query to the customer service department. A member of our payments team will be in touch shortly--keep an eye on your personal inbox.

If you think you're also experiencing a payments issue, please get in touch via the contact form

Suggested posts