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Cancel Subscription and can't remember account details

Cancel Subscription and can't remember account details

I want to cancel my spotify subscription, but the email I used to sign up, I no longer use and have since forgotten the details.  I also cannot for the life of me remember my spotify account password.  I just want to cancel my subscription before I get charged. 

 

Thanks,

 

A

Reply
1 Reply

Hi @arod1322 thanks for posting in the Spotify Community! 

 

Your best bet with this is getting in touch with Spotify Care who you can reach through this anonymous contact form. They will be able to find your account and delete it. If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours

 

Hope that helps! 

 

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