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Cancelled Subscription, Still Charged.

Cancelled Subscription, Still Charged.

I signed up for a free trial and still got charged. Still within my 30 days.  Please advise. thank you.

1 Reply

Hey Erikksterr7,


It looks like you activated the 3 for 1 offer rather than the trial.  This has charged you $9.99 and has given you 90 days of Premium.  It will not charge you again unless you actively restart the subscription via  If this is OK, then you dont need to do anything else.  The subscription will change to the Free version after the 90 days.


If you just wanted the free-trial, please contact support at this link and they will refund the cash and bring your subscription back to 30 days.



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