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Cancelled Subscription, Still Charged.

Cancelled Subscription, Still Charged.

I signed up for a free trial and still got charged. Still within my 30 days.  Please advise. thank you.

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1 Reply

Hey Erikksterr7,

 

It looks like you activated the 3 for 1 offer rather than the trial.  This has charged you $9.99 and has given you 90 days of Premium.  It will not charge you again unless you actively restart the subscription via www.spotify.com/account/subscription.  If this is OK, then you dont need to do anything else.  The subscription will change to the Free version after the 90 days.

 

If you just wanted the free-trial, please contact support at this link and they will refund the cash and bring your subscription back to 30 days.

 

 

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