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Cannot Log Into my Spotify for Artists Profile

Solved!

Cannot Log Into my Spotify for Artists Profile

So I have had a song on Spotify for about two weeks and have been putting it off for some time, but finally decided to get a Spotify for Artists account so I could edit my Spotify profile. I got verified yesterday and was able to log in and see stats. Today I was going to edit my profile and make it look more professional but for some reason everytime I try to log in, I "get in" but instead of my profile overview, I come to a completely blank screen (I've attached a scrreenshot). The url that brings me to a blank screen is " https://artists.spotify.com/c/ ". The page is fully loaded and it is not a "page not loading" problem. Everything was working perfectly yesterday but everytime I log in now I just get a blank screen. Answers? 

Screen Shot 2017-07-12 at 5.13.24 PM.png
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Accepted Solutions
Marked as solution

Hey @idontknow2!

 

Thanks for letting us know.

 

Did the same thing happen in Chrome?

Also, does restarting your router help? And, are other sites loading ok?

 

If none of the above help, we suggest giving the Artist Support team a shout.

You can do this at https://artists.spotify.com/contact

They can check out your Spotify for Artists in more detail backstage.

 

Keep us in the loop 🙂

/M

 

 

View solution in original post

5 Replies

Hey @idontknow2

 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.
 
Also, try in a different device (computer, tablet, etc.)
 
Hope it helps. 🙂
osorniosSpotify Star
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Note: I'm not a Spotify employee.

I've tried logging in on different devices and browsers and I still get the same blank screen.

Marked as solution

Hey @idontknow2!

 

Thanks for letting us know.

 

Did the same thing happen in Chrome?

Also, does restarting your router help? And, are other sites loading ok?

 

If none of the above help, we suggest giving the Artist Support team a shout.

You can do this at https://artists.spotify.com/contact

They can check out your Spotify for Artists in more detail backstage.

 

Keep us in the loop 🙂

/M

 

 

Logging in in Chrome fixed it. Thanks!

AD blocker, make sure you disable any AD blockers you have on your web browser. Thats the problem.

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