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Cannot cancel Subscription

Hey,

 

i want to cancel my subscrition after the free month, but when i have to authorise via facebook it always gets me an error "Something went wrong, please try again later or look in our help section

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2 Replies

Hey @BobbySinger and welcome to the community!

I suggest reaching out to the official support team by using this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

It is also worth trying a different browser, my chrome doesn't always play nice with Facebook and Spotify for some reason.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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