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Cannot login

Cannot login

Plan

Premium

Country

Sweden

Device

Mobile + PC

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I am logged in to some devices. Login on new devices almost impossible. After I sent login link to new mobile device, it worked. The 5th time.

There is no error message when trying to log in.

I've verified to use the correct username and password.

I would like to avoid resetting the password.

 

Reply
4 Replies

Hey @henrikgjeriksso, thanks for reaching out to the Community!

 

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

No it did not help.
I was not able to contact the support through your link

Hey there, Spotifier!

I think you should reset the password- it makes it a bunch easier. If you still don't want to, see if it is cached in a password manager or something like that-

Thanks.

-Axi.

Hey @henrikgjeriksso

 

Are you able to get in touch with Spotify here

Keep me posted. 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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