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Cannot purchase eCard from website

Solved!

Cannot purchase eCard from website

https://www.spotify.com/id/purchase/ecards/

 

Hai, i want to buy spotify electronic card for friend, is it the website down or having trouble world wide?

 

 

spotify community.jpg
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i just tired using my mobile phone,

 

still not worked for me 😞

 

i guess because of my country region.

 

*got answered :

 

i tried changed my country to US and it worked out!

 

yea, the problem is on my country (Indonesia)

 

thanks guys for the help! cheers!

 

 

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8 Replies

Hi,

 

Spotify is looking into it right now. Thank you for your patience.

MaximSpotify Star
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Note: I'm not a Spotify employee.

Hey @MarcelKusuma!

 

The website is up again, try again.

If you can't buy it let me know.

 

still the same on my country (Indonesia),

 

last time i tried access with US VPN also nothing worked for me.

spotify community.jpg

Just tried to open the link you've posted in your first post and it worked fine for me. 

g5grFEH

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

hmm, still not working for me,

 

the problem because of my region is it?

The issue may be related to your internet connection. Have you tried visiting spotify.com through your mobile data?
MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

i just tired using my mobile phone,

 

still not worked for me 😞

 

i guess because of my country region.

 

*got answered :

 

i tried changed my country to US and it worked out!

 

yea, the problem is on my country (Indonesia)

 

thanks guys for the help! cheers!

 

 

I am attempting to purchase an ecard and when I enter my CC info and click "Buy Premium Gift Card" the screen attempts to load but does not go through. 

Capture.PNG

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