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Cant log in with IOS but with PC I can

Solved!

Cant log in with IOS but with PC I can

 

Plan

Premium

Country.  ITALY

 

Device

iPhone 6s plus, 

Operating System

iOS 10

 

My Question or Issue

 

Hello, i have trouble with my log in. i can log in with my MacBook with the desktop app but when i try to enter with my iphone app he told me Wrong Password! what can i do?

 

 

Reply

Accepted Solutions
Marked as solution

update: now it works.
1- clean reinstall
2- go in Spotify settings in iPhone (General pannel), unlock offline data.

View solution in original post

3 Replies

Hi @mancio

 

Are you sure, you're logging in to a right account? If it's the correct account an it still doesn't work, can you restart your device?

If that doesn't help, I'd recommend performing clean reinstall of your Spotify app. 

Here's an article on how to do it. 

Emilia_8Spotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

hello, I did a clean reinstall.
now I can log in (thank you) but Spotify works only if I'm a connected with wi-fi, otherwise it doesn't works. I don't know what do!
Marked as solution

update: now it works.
1- clean reinstall
2- go in Spotify settings in iPhone (General pannel), unlock offline data.

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