Cant log in

[Shona74]

Hi due to my facebook account being temporarily blocked i cannot acces that account which i pay for each month how can i deactivate that account if i cant log in to do so pleeeeease help.

[Maxim · Accepted solution]

Hey @Shona74,

Spotify Support can help you out. Please contact them through one of the channels below:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

[Shona74]

Thanks for the help 👍 my old account has been closed and all playlists transferred to my new one.