Change Country

[New user]

Hello, I was living in Germany, and now want to revert to a UK plan. I have family ongoing but when I try to change country I am reverted an individual plan - how can I change country and keep my family subscription?

[Maxim]

Hey there,

Thanks for reaching out.

Have you tried updating your payment method here yet?

If the issue persists, please try to share a screenshot of the issue whilst making sure that noje of your private info is visible 🙂