Change country

[editegarjane]

Hey, Spotify doesn't allow me to switch my acount from being registered in the UK (where I used to live) to Sweden (where I live now). I've changed the payment method to a Swedish payment card, but every time I follow the instructions on the help page, I'm redirected to other help pages.
Has someoene dealt with the same?

p.s. I'm a premium user

Thanks!

[Merik]

Hey there @editegarjane, welcome to the community!

Sounds like you've already tried the step listed here? I will escalate your message to the team so someone can change this for you! 🙂

[Pete]

Hey @editegarjane

Could you run through the steps here once more? I'd suggest clearing your browser cookies/cache just in case. Let me know when complete and I'll take a look at your account.

[editegarjane]

Hey! So I cleared browsing data/cookies and tried to go to through the
steps again and even though it looks like the change of the country should
be successful as it doesn't give any errors, in the account overview it's
still showed as Great Britain.

After trying to go back and forth for some time yesterday, it actually
changed my country to Sweden after I updated my phone number, but today -
the phone number is my Swedish one, but it still shows GB as the residence.

Hope you can help!