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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554740 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131270 Views
74 replies
12 likes
hi! so the second to last time i bought a spotify gift card for myself was last month, and it is still active (until august 24th). today, I bought another one. can i add the recent one to my account? if i can, will it extend the amount of days that i...
hi! so the second to last time i bought a spotify gift card for myself was last month, and it is still active (until august 24th). today, I bought another one. can i add the recent one...
Community Legend
358 Views
2 replies
0 likes
I downloaded spotty when I was living in Enlgland.I moved back to the US however spotifuggle does not allow me to login to my account saying "You can only use spotifuggle abroad for 14 days" Is here anyway to to be able to recover my account or playl...
I downloaded spotty when I was living in Enlgland. I moved back to the US however spotifuggle does not allow me to login to my account saying "You can only use spotifuggle abroad for 14 days" ...
Community Legend
221 Views
1 replies
0 likes
So I have several albums on my iTunes that are not offered on Spotify. I also have several albums on my iTunes that ARE on Spotify, but I own some unreleased songs that are only the album version I have on iTunes. I am aware that I can transfer my iT...
So I have several albums on my iTunes that are not offered on Spotify. I also have several albums on my iTunes that ARE on Spotify, but I own some unreleased songs that are only the album versio...
Community Legend
343 Views
1 replies
0 likes
Hey, i'm in need to change my username and name on profile... How can i do this guys?? I also don't want my Facebook account linked to my profile for log proposes...
Hey, i'm in need to change my username and name on profile... How can i do this guys?? I also don't want my Facebook account linked to my profile for log proposes...
Not applicable
707 Views
7 replies
0 likes
It shows 3 devices but i have noidea which is which. I have prem. services is that the same as the family plan? I want to be able to have it on my phone, wifes and childs along with a computer. How do i do that and also have them login without using ...
It shows 3 devices but i have noidea which is which. I have prem. services is that the same as the family plan? I want to be able to have it on my phone, wifes and childs along with a comput...
Community Legend
9598 Views
4 replies
0 likes
Hi, i can for some reason not login on spotify only on the downloaded program byt i can login without a problem on spotifys website. it givs the message "the username or password is incorrect"Does anyone know the solution for this? thanks in advance
Hi, i can for some reason not login on spotify only on the downloaded program byt i can login without a problem on spotifys website. it givs the message "the username or password is incorrect" ...
Casual Listener
529 Views
3 replies
0 likes
Hello. My Spotify Premium account keeps getting hijacked. I'll be listening at work and it will suddenly go quiet and say 'playing from SOME OTHER DEVICE.''SOME OTHER DEVICE' being one that's not mine. 'Ryan-PC,' whatever.I've reset my password twice...
Hello. My Spotify Premium account keeps getting hijacked. I'll be listening at work and it will suddenly go quiet and say 'playing from SOME OTHER DEVICE.' 'SOME OTHER DEVICE' being one tha...
Casual Listener
659 Views
2 replies
0 likes
When I save an album to your music, it shows up in your music right away, When I shut down spotify all the albums disappear.
When I save an album to your music, it shows up in your music right away, When I shut down spotify all the albums disappear.
Community Legend
368 Views
3 replies
0 likes
I've been an Unlimited account customer for many years now (£4.99 pm) and recently my wife joined Spotify under the free service. I was expecting my account to be getting something different/better than hers but I can't see any explanation for the mo...
I've been an Unlimited account customer for many years now (£4.99 pm) and recently my wife joined Spotify under the free service. I was expecting my account to be getting something different/be...
Community Legend
260 Views
2 replies
0 likes
Yesterday I was listening to my spodify (premium ) then out of nowhere it starts playing commercials so i go check my account and it say "go premium " my card was just charged for this month last week.
Yesterday I was listening to my spodify (premium ) then out of nowhere it starts playing commercials so i go check my account and it say "go premium " my card was just charged for this month last wee...
Community Legend
319 Views
1 replies
0 likes
I created my account just with the usarname and password, but my cousin created her account via facebook using my premium login, and now my account is bount to her facebook profile. Is there a way to change that?
I created my account just with the usarname and password, but my cousin created her account via facebook using my premium login, and now my account is bount to her facebook profile. Is there a ...
Roadie
262 Views
1 replies
0 likes
Hi, I'm trying to continue my unidays discount on my spotify account. The Spotify support team removed my subscription so that I can re-link it my unidays account. However I think they did not process the subscription removal completely, so my uniday...
Hi, I'm trying to continue my unidays discount on my spotify account. The Spotify support team removed my subscription so that I can re-link it my unidays account. However I think they...
Community Legend
306 Views
1 replies
0 likes
I have a subscription with one of your partners (Telefonica Mexico -Movistar-). they offered me a Premium account for as long I have the subscription with them. Since monday morning I sign up into my spotify account and appears this message "Your sub...
I have a subscription with one of your partners (Telefonica Mexico -Movistar-). they offered me a Premium account for as long I have the subscription with them. Since monday morning I sign up...
Roadie
639 Views
2 replies
0 likes
I get spotify premium through my vodafone red 4g plan. I think it updated yesterday and then when I tried to use spotify its downgraded my account. I called vodafone yesterday and 45 mins into the call they said it was all ok their end and nothing th...
I get spotify premium through my vodafone red 4g plan. I think it updated yesterday and then when I tried to use spotify its downgraded my account. I called vodafone yesterday and 45...
Roadie
2924 Views
20 replies
0 likes
I recieved the student discount this past year, and it was great. However, Spotify started charging me full price again this past summer. I tried to renew my student discount but it says that I am not eligible. How do I start recieving the student di...
I recieved the student discount this past year, and it was great. However, Spotify started charging me full price again this past summer. I tried to renew my student discount but it says that I am no...
Community Legend
381 Views
3 replies
0 likes
Ive been getting charged 2 times every month since March, I demand a refund. I had to pay overdraft fees of $35 with my bank becasue I was charged twice. I dont want free months, i want my money refunded for the months I did not pay and over drafting...
Ive been getting charged 2 times every month since March, I demand a refund. I had to pay overdraft fees of $35 with my bank becasue I was charged twice. I dont want free months, i want my money refu...
Community Legend
260 Views
1 replies
0 likes
How do I get my old email and password back I reset it
How do I get my old email and password back I reset it
Community Legend
219 Views
1 replies
0 likes
So I'm using Spotify on my ps4 with Spotify connect. My ps4 is receiving data over Ethernet at 15mbps. I'm a paid premium member but for some reason your service sounds like a really badly scratched cd. Is the a fix coming for this bug or are you jus...
So I'm using Spotify on my ps4 with Spotify connect. My ps4 is receiving data over Ethernet at 15mbps. I'm a paid premium member but for some reason your service sounds like a really badly scratched ...
Community Legend
799 Views
1 replies
0 likes
I signed up for the family plan with one additional member. The did not have spotify and followed the instruction for setup and was prompted to sign up for a premium account. The additional member was billed full fare for two months and eventually dr...
I signed up for the family plan with one additional member. The did not have spotify and followed the instruction for setup and was prompted to sign up for a premium account. The additional...
Roadie
920 Views
1 replies
0 likes
Hi,I recently had to cancel my credit card so when my next monthly premium payment came around, it obviously didn't go through. I've received a new credit card and have tried multiple times to update my payment information but it keeps telling me it ...
Hi, I recently had to cancel my credit card so when my next monthly premium payment came around, it obviously didn't go through. I've received a new credit card and have tried multiple times to upda...
Community Legend
339 Views
1 replies
0 likes
