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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554091 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131214 Views
74 replies
12 likes
I am starting college in the fall, Im a fully enrolled student at the university of connecticut and when i go to pick uconn for my discount it wont work
I am starting college in the fall, Im a fully enrolled student at the university of connecticut and when i go to pick uconn for my discount it wont work
Community Legend
324 Views
1 replies
0 likes
Hello, have been a premium user for several months. A friend told me being a student, I would get a disocunt.I tried to change my account to studentspremium, but since I have entered as country Luxembourg, this discount is not available for me.But I ...
Hello, have been a premium user for several months. A friend told me being a student, I would get a disocunt. I tried to change my account to studentspremium, but since I have entered...
Community Legend
199 Views
1 replies
0 likes
Hello. I got a new debit card a month ago and forgot to tell Spotify. When y'all reached out to me I switched over payment to a credit card. It worked for a week but one has stopped. Can you help?
Hello. I got a new debit card a month ago and forgot to tell Spotify. When y'all reached out to me I switched over payment to a credit card. It worked for a week but one has stopped. Can you help?
Roadie
253 Views
1 replies
0 likes
i had been using premium version. But this month my premium account cancelled. i have been trying all kind of credit card but application says there must be some mistake. your card denied. what should i do about that problem?
i had been using premium version. But this month my premium account cancelled. i have been trying all kind of credit card but application says there must be some mistake. your card denied. what shoul...
Community Legend
204 Views
1 replies
0 likes
I clicked the premium by mistake & I cant take it off I dont want to be charged for something im not interested on so can you please cancel my spotify premium trial
I clicked the premium by mistake & I cant take it off I dont want to be charged for something im not interested on so can you please cancel my spotify premium trial
Community Legend
198 Views
1 replies
1 likes
Hi. When I setup my premium account I used, Facebook for convenience. However I now see I can't use Spotify at work. This is because Facebook is blocked. How can I access my premium account without Facebook?
Hi. When I setup my premium account I used, Facebook for convenience. However I now see I can't use Spotify at work. This is because Facebook is blocked. How can I access my premium account without F...
Casual Listener
559 Views
2 replies
0 likes
So Ive had spotify premium for over a year (paying $10/month) but I started college and would like to apply the the discount to my account. how do I do this?
So Ive had spotify premium for over a year (paying $10/month) but I started college and would like to apply the the discount to my account. how do I do this?
Community Legend
937 Views
8 replies
0 likes
Hi, im a bit new to this and definitely new to the forum but hopefully you can help. i am paying £12.99 a month for premium through the apple store. looking on the website i can see that premium is being displayed as £9.99 following a month free tria...
Hi, im a bit new to this and definitely new to the forum but hopefully you can help. i am paying £12.99 a month for premium through the apple store. looking on the website ...
Community Legend
872 Views
4 replies
0 likes
Why am I being charged 12.99 when u requested the 3month @.99?
Why am I being charged 12.99 when u requested the 3month @.99?
Community Legend
316 Views
3 replies
0 likes
Facebook account which is linked with my spotify premium has been hacked can someone tell me how to fix it or lock the account?
Facebook account which is linked with my spotify premium has been hacked can someone tell me how to fix it or lock the account?
Community Legend
215 Views
1 replies
0 likes
Some weeks earier, I tried sign to upgrade to Premium and completed all payment requirements. Then I recive msgs that "i have already done the free trial with that credit card", making impossible to go Premium. So today I recived my credit extract th...
Some weeks earier, I tried sign to upgrade to Premium and completed all payment requirements. Then I recive msgs that "i have already done the free trial with that credit card", making impossible to ...
Community Legend
459 Views
5 replies
0 likes
I am receiving an error message that my form has expired when I attempt to reset my password.
I am receiving an error message that my form has expired when I attempt to reset my password.
Community Legend
681 Views
3 replies
0 likes
I cant cancel my premium trial its not letting me I need help
I cant cancel my premium trial its not letting me I need help
Roadie
280 Views
1 replies
0 likes
I have a Spotify account that wasn't created through Facebook that my office uses. The other day I logged into this account and hit "connect through Facebook" hoping to link it to my office's Facebook page. Little did I know, Spotify won't let you do...
I have a Spotify account that wasn't created through Facebook that my office uses. The other day I logged into this account and hit "connect through Facebook" hoping to l...
Not applicable
406 Views
3 replies
0 likes
I have been charged three times for Spotify premium and my account is still under free. I tried contacting support but it's an automated response. My case number isSpotify Case # 03434078
I have been charged three times for Spotify premium and my account is still under free. I tried contacting support but it's an automated response. My case number isSpotify Case # 03434078
Not applicable
234 Views
1 replies
0 likes
Hello..I had a premium account until 5-8-15 but it is now 8-8-15 and my account is still premium. My account was cancelt before 5-8-15 i have a mail to support that. Can somebody helpt me because i dont what to pay this price.
Hello.. I had a premium account until 5-8-15 but it is now 8-8-15 and my account is still premium. My account was cancelt before 5-8-15 i have a mail to support that. Can somebody helpt me because...
Casual Listener
346 Views
4 replies
0 likes
Last month Spotify received my 9,99€ in 23.07.2015,yesterday I received an e-mail which told me Spotify didnt receive any money from me yet, but the month isnt done yet and I didn't get a bill for it.Now I try to fix it and buy premium again, but Kla...
Last month Spotify received my 9,99€ in 23.07.2015, yesterday I received an e-mail which told me Spotify didnt receive any money from me yet, but the month isnt done yet and I didn't get a bill for ...
Not applicable
388 Views
2 replies
0 likes
Has offline changed? 2 days ago I could listen to my offline playlists, I went online today and then offline and now the songs won't play. They are downloaded they will just allow spotify to shuffle them.Anyone know how to change this? Thanks
Has offline changed? 2 days ago I could listen to my offline playlists, I went online today and then offline and now the songs won't play. They are downloaded they will just allow spotify to shuffle ...
Not applicable
234 Views
1 replies
0 likes
I wanna cancel my subscribe because it was free (7days) how i cancel?
I wanna cancel my subscribe because it was free (7days) how i cancel?
Spotify
325 Views
2 replies
0 likes
I cancelled premium weeks ago and received a charge to my account earlier this week. I've made several attempts to contact support through the @spotifycares twitter page and have not received any reply. I've also noticed that the @spotifycares twitte...
I cancelled premium weeks ago and received a charge to my account earlier this week. I've made several attempts to contact support through the @spotifycares twitter page and have not received any rep...
Casual Listener
725 Views
6 replies
1 likes
