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Changed country settings and can't go online

Changed country settings and can't go online

Hi, I changed my country setting and now Spotify won't let me me go online. I've changed back the country setting to what it was originally, but I still can't go online. Help plz. 

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9 Replies

Hey! Welcome to the community 🙂

 

Do you get any error messages when you go online? 

I would suggest that you try a clean re installation of the client to rule out it being a client issue.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Mikolai - Have you tried updating your details from your profile page? Once updated, if you then restart your Spotify, you should be ok.

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Hi Sam, thanks for the reply. When I try to change my settings I get the following message.

 

"Your account can no longer be used from abroad, since the maximum travel time is 14 days for a Spotify Free account. To continue using Spotify from abroad, sign up for Spotify Premium which gives you unlimited travel access."

 

I've been using Spotify for around 2 months now from the same location and have never had these issues before.

 

thanks

Hey again 🙂

 

What country are you using Spotify in?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Qatar - in the Middle East. Never had any problems, previously 😞

Hey again 🙂

 

Spotify is currently not available in the middle east, which is why you are getting this error.

The full list of launch countries is Here

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I know, but I never had any trouble using it Qatar before (for over two months) without any kind of proxy server.  it was only when I tried to change my country setting that it stopped working.

Hey! 🙂 

 

I have escalated this to the forum staff for you, hopefully someone will know the answer!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Anyway, thanks for the help 🙂

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