Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Changement de gestionnaire de l'abonnement

Solved!

Changement de gestionnaire de l'abonnement

Bonjour,

J'ai un compte Sptify Premium Family dont je suis le gestionnaire et j'aimerais savoir s'il était possible de transférer la gestion de ce compte à un autre membre de l'abonnement.

Merci à vous.
Reply

Accepted Solutions
Marked as solution

Hi there,

 

Thanks for posting in the Spotify Community, and welcome! I hope you don't mind me replying in English.

 

Unfortunately, at the moment there isn’t a way to change the plan manager of a Premium Family plan.

 

However, you can cancel the plan, and then a different member of your residence can start a new Premium Family plan as the plan manager.

 

No worries, changing subscription plans won’t cause anyone to lose their playlists or saved music, and everyone can keep their same Spotify accounts.

 

As the plan manager for the current Premium Family plan, you can cancel the existing plan by following these steps:

  1. Log into your account page
  2. Under Manage your planclick Change Plan
  3. Scroll to Cancel Spotify and click Cancel Premium

At your next billing date (which you can view on your account page), the accounts of each member of the Premium Family plan will switch to the free service. At that time, the plan manager for the new Premium Family plan can start the plan here and then invite the other members by following these steps.

 

Bear in mind that to accept the invites, members must live at the same address as the plan manager. Also note that members can only switch between different Premium Family or Premium Duo plans once in 12 months.

 

You can also read more about how Premium Family works in this support article as well as in this FAQ article.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hi there,

 

Thanks for posting in the Spotify Community, and welcome! I hope you don't mind me replying in English.

 

Unfortunately, at the moment there isn’t a way to change the plan manager of a Premium Family plan.

 

However, you can cancel the plan, and then a different member of your residence can start a new Premium Family plan as the plan manager.

 

No worries, changing subscription plans won’t cause anyone to lose their playlists or saved music, and everyone can keep their same Spotify accounts.

 

As the plan manager for the current Premium Family plan, you can cancel the existing plan by following these steps:

  1. Log into your account page
  2. Under Manage your planclick Change Plan
  3. Scroll to Cancel Spotify and click Cancel Premium

At your next billing date (which you can view on your account page), the accounts of each member of the Premium Family plan will switch to the free service. At that time, the plan manager for the new Premium Family plan can start the plan here and then invite the other members by following these steps.

 

Bear in mind that to accept the invites, members must live at the same address as the plan manager. Also note that members can only switch between different Premium Family or Premium Duo plans once in 12 months.

 

You can also read more about how Premium Family works in this support article as well as in this FAQ article.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts