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Changing accounts

Changing accounts

I accidentally bought premium for the wrong account and was charged. How can I cancel this charge from my credit card or transfer it to the other account? The incorrect account is also preventing me from using my student credentials to receive the student price on the correct account, help anyone?
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1 Reply

Hi there @Derek17

 

I suggest you to contact the Spotify support in the link below.

 

https://support.spotify.com/contact-spotify-support/

 

If you get an email back directing to the support forums, reply back to that email even though it's from noreply.

 

Spotify usually takes up to 24 hours to reply.

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