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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8912 Views
  • 1 replies
  • 9 likes
  • Security
  • 8912 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479959 Views
  • 979 replies
  • 111 likes
  • Account
  • 479959 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210403 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210403 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120558 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120558 Views
  • 72 replies
  • 12 likes

Switching from Premium to Family

I am considering switching to Family. However, the subscription for my Premium account was paid for today; if I transfer to Family, will I have to pay an additional £14.99 on top of the £9.99 I paid today? Many thanks for your help.

  • Newbie
  • I am considering switching to Family. However, the subscription for my Premium account was paid for today; if I transfer to Family, will I have to pay an additional £14.99 on top of the £9.99 I paid ...
  • Maxim
  • Spotify Star
  • 267 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 267 Views
  • 3 replies
  • 0 likes

Spotify Student

So I used to pay full price for Spotify premium, but now I'm a college student. I think I signed up for Spotify Student but im not sure if it went through. How do i check?

  • Newbie
  • So I used to pay full price for Spotify premium, but now I'm a college student. I think I signed up for Spotify Student but im not sure if it went through. How do i check?
  • Bearfootrecords
  • Community Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Suscripción de 5 €

Hola, hasta hace un par de meses tenía una suscripción de 5 € al mes. La cancelé y ahora quiero renovarla de nuevo pero ya solo veo la Premium. En qué sección puedo volver a activarla?gracias

  • Newbie
  • Hola, hasta hace un par de meses tenía una suscripción de 5 € al mes. La cancelé y ahora quiero renovarla de nuevo pero ya solo veo la Premium. En qué sección puedo volver a activarla? gracias
  • jnmnl
  • Newbie
  • 257 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 257 Views
  • 2 replies
  • 0 likes

Had premium before, now it diseapeared.

I have had Premium for a long while. But now when I log in it is Free. I have paid it via another company before.

  • Casual Listener
  • I have had Premium for a long while. But now when I log in it is Free. I have paid it via another company before.
  • Bearfootrecords
  • Community Legend
  • 223 Views
  • 3 replies
  • 0 likes
  • 223 Views
  • 3 replies
  • 0 likes

Forgot password and cant access email

Hi i cant remember my password and i no longer have access to the email i logged in with

  • Casual Listener
  • Hi i cant remember my password and i no longer have access to the email i logged in with
  • Jchladek13
  • Casual Listener
  • 330 Views
  • 5 replies
  • 0 likes
  • Login
  • 330 Views
  • 5 replies
  • 0 likes

Spotify premium fee - upgrade

I was just charged my monthly Spotify premium fee for Sept 17-oct 17. if I upgrade to family account, will I be charged the full amount immediately again for this period or will I only pay the difference between the family plan and individual plan fo...

  • Casual Listener
  • I was just charged my monthly Spotify premium fee for Sept 17-oct 17. if I upgrade to family account, will I be charged the full amount immediately again for this period or will I only pay the differ...
  • Bearfootrecords
  • Community Legend
  • 237 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 237 Views
  • 3 replies
  • 0 likes

Solved!! Charged for premium but still on free.

I went to get the student discount, put in my card information, and then put in my name and college but it told me I wasn't found. So I still have spotify free but my account was charged for the premium.

  • Casual Listener
  • I went to get the student discount, put in my card information, and then put in my name and college but it told me I wasn't found. So I still have spotify free but my account was charged for the prem...
  • Dogluverlexi
  • Casual Listener
  • 329 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 329 Views
  • 4 replies
  • 0 likes

Paid money for nothing

I was looking to get Spotify premium on the student discount through NUS which I thought I had subscribed too so I put my card details in and then realised that I don't have it and I still got charged for the student discount and also still on the fr...

  • Newbie
  • I was looking to get Spotify premium on the student discount through NUS which I thought I had subscribed too so I put my card details in and then realised that I don't have it and I still got charge...
  • Bearfootrecords
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Charged after Cancellation

I cancelled my account back in August, cancelled through the app on my phone and through GooglePlay subscriptions. I don't even have the app on my phone anyou more and I was charged for this month. I signed up for the 3 months for 99 cents and had a ...

  • Newbie
  • I cancelled my account back in August, cancelled through the app on my phone and through GooglePlay subscriptions. I don't even have the app on my phone anyou more and I was charged for this month. I...
  • Bearfootrecords
  • Community Legend
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Two accounts on the same email

Hello, I've had the same account since 2010 and recently I linked it to facebook. Apparently I have a second account that's free and is on the same email as my facebook account. Now when I try to log in I can't access the old account(the premium acco...

  • Visitor
  • Hello, I've had the same account since 2010 and recently I linked it to facebook. Apparently I have a second account that's free and is on the same email as my facebook account. Now when I try to log...
  • OviiiOne
  • Community Legend
  • 333 Views
  • 3 replies
  • 0 likes
  • 333 Views
  • 3 replies
  • 0 likes

Gift card recognized but cannot add it to my account

So I had a spotify Premium subscription for a long time from my ISP. After cancleing TV because we never use it the Premium subscription provided by my ISP was of course also gone. While I still had Premium I got a spotify gift card for my birthday (...

  • Visitor
  • So I had a spotify Premium subscription for a long time from my ISP. After cancleing TV because we never use it the Premium subscription provided by my ISP was of course also gone. While I still had ...
  • OviiiOne
  • Community Legend
  • 237 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 237 Views
  • 3 replies
  • 0 likes

Un familiar de mi premium family no aparece como premium

Hola, hace menos de un mes que he contratado una cuenta premium family.Uno de mis familiares al acceder a la pagina web de spotify le indica que su suscripción es free. Lo mismo le ocurre al acceder desde la aplicacion de windows.¿Como debe proceder ...

  • Casual Listener
  • Hola,   hace menos de un mes que he contratado una cuenta premium family. Uno de mis familiares al acceder a la pagina web de spotify le indica que su suscripción es free. Lo mismo le ocurre ...
  • OviiiOne
  • Community Legend
  • 379 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 379 Views
  • 3 replies
  • 0 likes

Charge's

I do not have Spotify and was charged 10.66 on my debit card. I want credit

  • Newbie
  • I do not have Spotify and was charged 10.66 on my debit card. I want credit
  • Bearfootrecords
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! Can't get rid of random person seemingly using my profile

So, today when I started up Spotify Web Player I see someone else's name and picture down in the corner. There's also this person's recent listening history and a few of his followed playlists. It's been maybe a week or so since I was using Spotify t...

  • Newbie
  • So, today when I started up Spotify Web Player I see someone else's name and picture down in the corner. There's also this person's recent listening history and a few of his followed playlists.&...
  • Bearfootrecords
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 278 Views
  • 1 replies
  • 0 likes

Spotify charges on my account, i dont have premium

ive been charged 10.69 for at least the past 8 months and im not a premium member. How did spotify get my account info, and is there a way i can be reimbursed for this "faulty" charge?

  • Visitor
  • ive been charged 10.69 for at least the past 8 months and im not a premium member. How did spotify get my account info, and is there a way i can be reimbursed for this "faulty" charge?
  • Bearfootrecords
  • Community Legend
  • 746 Views
  • 1 replies
  • 0 likes
  • 746 Views
  • 1 replies
  • 0 likes

Deleting premium account

Hi,I'm trying to delete my Spotify Premium account.It's all very easy until I am asked to insert once again my password. After I do so I get a message saying that my password is wrong. I'm SURE that it's not a mistake in the password as I've tried it...

  • Newbie
  • Hi, I'm trying to delete my Spotify Premium account. It's all very easy until I am asked to insert once again my password. After I do so I get a message saying that my password is wrong. I'm SURE t...
  • Bearfootrecords
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Help

I have been disconnected from Spotify and can't get logged back in to update credit card information. I don't want to start a new account... I just need to reactivate my regular account

  • Casual Listener
  • I have been disconnected from Spotify and can't get logged back in to update credit card information. I don't want to start a new account... I just need to reactivate my regular account
  • joanemarasigan
  • Newbie
  • 194 Views
  • 4 replies
  • 0 likes
  • 194 Views
  • 4 replies
  • 0 likes

Spotify Family Premium randomly disappeared

Hello,I was listening to music yesterday as I always do when I suddenly decided to update Spotify via App Store. I went there and updated the application and when I started Spotify again, my premium subsciption was totally gone. I asked my dad if he ...

  • Regular
  • Hello, I was listening to music yesterday as I always do when I suddenly decided to update Spotify via App Store. I went there and updated the application and when I started Spotify again, my prem...
  • Artifacialic
  • Regular
  • 2331 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 2331 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot change my Email and Login information

I got a real big problem!!!! Two weeks ago my email account was hacked. I had to cancel my account and open a new one. Unfortunately, I forgot to change my email in my Spotify account. Today I got my new Iphone. After restore my backup on the new Iph...

  • Casual Listener
  • I got a real big problem!!!! Two weeks ago my email account was hacked. I had to cancel my account and open a new one. Unfortunately, I forgot to change my email in my Spotify account. Today I got my...
  • dinos2910
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • 305 Views
  • 2 replies
  • 0 likes