Spotify charges on my account, i dont have premium

ive been charged 10.69 for at least the past 8 months and im not a premium member. How did spotify get my account info, and is there a way i can be reimbursed for this "faulty" charge?

• user-removed
• Visitor
• ive been charged 10.69 for at least the past 8 months and im not a premium member. How did spotify get my account info, and is there a way i can be reimbursed for this "faulty" charge?
• 2016-09-22 5:32:04 AM
• 2016-09-22 10:43:41 AM
• Bearfootrecords
• Community Legend
• 746 Views
• 1 replies
• 0 likes

Deleting premium account

Hi,I'm trying to delete my Spotify Premium account.It's all very easy until I am asked to insert once again my password. After I do so I get a message saying that my password is wrong. I'm SURE that it's not a mistake in the password as I've tried it...

• mariaanna
• Newbie
• Hi, I'm trying to delete my Spotify Premium account. It's all very easy until I am asked to insert once again my password. After I do so I get a message saying that my password is wrong. I'm SURE t...
• 2016-09-22 10:30:33 AM
• 2016-09-22 10:39:29 AM
• Bearfootrecords
• Community Legend
• 134 Views
• 1 replies
• 0 likes

Help

I have been disconnected from Spotify and can't get logged back in to update credit card information. I don't want to start a new account... I just need to reactivate my regular account

• karisea10
• Casual Listener
• I have been disconnected from Spotify and can't get logged back in to update credit card information. I don't want to start a new account... I just need to reactivate my regular account
• 2016-09-21 8:45:18 PM
• 2016-09-22 10:29:23 AM
• joanemarasigan
• Newbie
• 194 Views
• 4 replies
• 0 likes

Superuser Contribution Cannot change my Email and Login information

I got a real big problem!!!! Two weeks ago my email account was hacked. I had to cancel my account and open a new one. Unfortunately, I forgot to change my email in my Spotify account. Today I got my new Iphone. After restore my backup on the new Iph...

• dinos2910
• Casual Listener
• I got a real big problem!!!! Two weeks ago my email account was hacked. I had to cancel my account and open a new one. Unfortunately, I forgot to change my email in my Spotify account. Today I got my...
• 2016-09-16 9:05:06 PM
• 2016-09-22 9:22:43 AM
• dinos2910
• Casual Listener
• 304 Views
• 2 replies
• 0 likes

No tengo.acceso a mi correo y no.puedo recuperar contraseña

• Julio21
• Casual Listener
• 2016-09-22 9:04:37 AM
• 2016-09-22 9:08:50 AM
• Julio21
• Casual Listener
• 187 Views
• 1 replies
• 0 likes
• Subscription

Changed Country and Lost all Music, how to get them back?

I recently changed my country from UK to USA, and found out that all the artists, playlists and songs were no longer there! How can I get them back? Thank you so very much!

• sunny_cissy
• Casual Listener
• I recently changed my country from UK to USA, and found out that all the artists, playlists and songs were no longer there! How can I get them back? Thank you so very much!
• 2016-09-22 8:51:30 AM
• 2016-09-22 8:52:36 AM
• sunny_cissy
• Casual Listener
• 226 Views
• 1 replies
• 0 likes

Im a premium member

I cant listen to anything. No songs are availble for me. I am a premium member and im paying every month. So why dosent it work??? Make it work now. And what the **bleep** is this **bleep**y way of helping your customers?

• Gazzo08
• Newbie
• I cant listen to anything. No songs are availble for me. I am a premium member and im paying every month. So why dosent it work??? Make it work now. And what the **bleep** is this **bleep**y way of h...
• 2016-09-22 7:39:48 AM
• 2016-09-22 8:18:51 AM
• user-removed
• Not applicable
• 148 Views
• 1 replies
• 0 likes

Being charged while not having premium

I used top have a Spotify account. It was tied to my Facebook account. I had premium. But I canceled my premium subscription. I've also canceled the Facebook account that was tied to that Spotify account. I was just charged 9.99 via pay pal and i hav...

• KristinL7226
• Newbie
• I used top have a Spotify account. It was tied to my Facebook account. I had premium. But I canceled my premium subscription. I've also canceled the Facebook account that was tied to that Spotify acc...
• 2016-09-22 7:29:08 AM
• 2016-09-22 8:07:46 AM
• Maxim
• Spotify Star
• 136 Views
• 1 replies
• 0 likes

Change account to a different country

I am currently a subscriber to Spotify with an account in the USA. I would like to change my account to Colombia where I now reside. How can I do this without loosing my saved music? Also, my subscription in Colombia is something I can afford in colo...

• amarti2235
• Newbie
• I am currently a subscriber to Spotify with an account in the USA. I would like to change my account to Colombia where I now reside. How can I do this without loosing my saved music? Also, my subscri...
• 2016-09-22 1:42:49 AM
• 2016-09-22 8:06:24 AM
• Maxim
• Spotify Star
• 144 Views
• 1 replies
• 0 likes
• Premium

CAN'T RENEW MY SUBSCRIPTION....

Hello and Good Day!I have been using Spotify for a month now. This morning, when I was playing music, the music got cancelled and it says that I need to renew my subscription. I tried to renew too many times this day but still no luck."Oops, seems yo...

• CliffordSanti
• Casual Listener
• Hello and Good Day! I have been using Spotify for a month now. This morning, when I was playing music, the music got cancelled and it says that I need to renew my subscription. I tried to renew to...
• 2016-09-22 4:40:38 AM
• 2016-09-22 4:53:06 AM
• mimdewar
• Casual Listener
• 600 Views
• 4 replies
• 0 likes

Being charged more than expected rates

Hi my spotify rates is SGD$9.90/month however when i checked my bank statement i noticed they deducted SGD$10.18 from my account, i know 28cents is not alot however it is still valued money and in time will result in a loss.

• Riems
• Newbie
• Hi my spotify rates is SGD$9.90/month however when i checked my bank statement i noticed they deducted SGD$10.18 from my account, i know 28cents is not alot however it is still valued money and in ti...
• 2016-09-22 4:00:08 AM
• 2016-09-22 4:46:29 AM
• mrgsteele
• Roadie
• 263 Views
• 1 replies
• 1 likes

Consulta de Suscripción

Hola!Soy usuario Spotify Premium. Tengo creadas mis listas de reproducción para escuchar offline.Mi operador de telefonía celular me ofrece en forma gratuita un año de suscripción Premium a Spotify.La pregunta es:- Pierdo mis listas de reproducción a...

• mrkraicek1963
• Newbie
• Hola! Soy usuario Spotify Premium. Tengo creadas mis listas de reproducción para escuchar offline. Mi operador de telefonía celular me ofrece en forma gratuita un año de suscripción Premium a Spoti...
• 2016-09-22 2:56:58 AM
• 2016-09-22 3:37:49 AM
• Patomarin7
• Casual Listener
• 226 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution Can't connect to Facebook

Whenever I go and click "Connect to Facebook", it logs me into my Facebook, I click ok, then it brings me back to the page and says "sorry there has been a temporary error, please try again later." Anyone have any ideas?

• Monstrum4
• Casual Listener
• Whenever I go and click "Connect to Facebook", it logs me into my Facebook, I click ok, then it brings me back to the page and says "sorry there has been a temporary error, please try again later." A...
• 2016-09-21 2:00:33 AM
• 2016-09-22 2:28:39 AM
• Monstrum4
• Casual Listener
• 236 Views
• 2 replies
• 0 likes
• Account

Unable to Login with Facebook

I attempt to log in and it gives me an error code 3. It directs me to Facebook and when I appempt to log in, it says invalid password. The password is correct. Please help

• iixxz
• Casual Listener
• I attempt to log in and it gives me an error code 3.  It directs me to Facebook and when I appempt to log in, it says invalid password.  The password is correct.  Please help 😕
• 2016-09-21 11:01:42 PM
• 2016-09-22 2:11:20 AM
• iixxz
• Casual Listener
• 222 Views
• 2 replies
• 0 likes

My songs undownloaded

My songs undownloaded twice in two days??...why

• Timmytson
• Newbie
• My songs undownloaded twice in two days??...why
• 2016-09-21 3:35:24 PM
• 2016-09-22 1:57:55 AM
• osornios
• Spotify Star
• 2927 Views
• 1 replies
• 1 likes
• Other

Superuser Contribution Need help restoring my account

Hi, Ive sent 3 emails and 2 forms and wont get any answers. My account got hacked and dont got acess to the old email anymore. Can prove im the owner by giving the old password, old email, Credit Card nmr and more. Username: CarlUlvestenWanna change ...

• Wolfstonie
• Casual Listener
• Hi, Ive sent 3 emails and 2 forms and wont get any answers. My account got hacked and dont got acess to the old email anymore. Can prove im the owner by giving the old password, old email, Credit Car...
• 2016-09-21 2:53:06 PM
• 2016-09-22 1:54:30 AM
• Alejandro_C
• Spotify Legend
• 204 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

I purchased to gift subscription but didn't received the redeem code twice

Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that it was a failure in your system. how can I recover t...

• theallenquinto
• Newbie
• Hi, I purchased a gift subscription and didn't received any redeem code on "thank you" message page and neither on my email. at first I thought it was a failure so I did it again. and realized that i...
• 2016-09-21 3:56:14 PM
• 2016-09-22 1:54:06 AM
• osornios
• Spotify Star
• 182 Views
• 1 replies
• 0 likes
• Subscription