Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Changing credit card

Changing credit card

I have recently changed my credit card.  When I tried to update the payment details if shown payment declined.  I checked with the bank and they didn't notice any transactions trial from Spotify.  What can I do now? 

Reply
1 Reply

Hey @VivianYap, welcome to the Community!

 

Does your payment card meet these requirements? If you're unsure, we suggest you reach out to your bank to be sure.

 

Let us know how it goes.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random