Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335873 Views
  • 890 replies
  • 105 likes
  • Account
  • 335873 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1148057 Views
  • 119 replies
  • 110 likes
  • Account
  • 1148057 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86133 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86133 Views
  • 68 replies
  • 9 likes

Superuser Contribution Student Discount

Hi Spotify Community, My name is Brandyn and I'm a college student. I was previously on the college discount and then got switched to the normal ($10 per month) subscription. I reset my account proving I was still a college student twice and I'm stil...

  • Newbie
  • Hi Spotify Community,    My name is Brandyn and I'm a college student. I was previously on the college discount and then got switched to the normal ($10 per month) subscription. I reset m...
  • SergioDavid
  • Roadie
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan log in issues

I have a family premium plan. My husband is also on the plan. I recently sent an invite to my daughter. When she clicks on the email invite, it takes her to a log in screen. No place to put in her code. Nowhere does it say 'redeem token'. How can she...

  • Newbie
  • I have a family premium plan. My husband is also on the plan. I recently sent an invite to my daughter. When she clicks on the email invite, it takes her to a log in screen. No place to put in her co...
  • SergioDavid
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Overcharged

I've been overcharged the past 2 months after signing up for a student plan. Ridiculous it took me a month to figure out how to post on here and really bad that Spotify doesn't have an email or a phone number horrible customer service.

  • Newbie
  • I've been overcharged the past 2 months after signing up for a student plan. Ridiculous it took me a month to figure out how to post on here and really bad that Spotify doesn't have an email or a pho...
  • 79 Views
  • 0 replies
  • 0 likes
  • 79 Views
  • 0 replies
  • 0 likes

Superuser Contribution Inability to Log in on Mobile Device

Hey all! I am having trouble logging into the Spotify app on my phone. I have already tried uninstalling and reinstalling the app and changing the password. I have tried to login on my computer and the login credentials worked fine and I had access t...

  • Newbie
  • Hey all!  I am having trouble logging into the Spotify app on my phone. I have already tried uninstalling and reinstalling the app and changing the password. I have tried to login on my compute...
  • SergioDavid
  • Roadie
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Cannot update premium in Lithuania with student discount

Here (https://press.spotify.com/us/2017/04/19/spotify-premium-for-students-launches-in-33-new-countries/) it is said that Spotify Premium for Students was launched in 33 new countries, including Lithuania. I created an account on Unidays. Even though...

  • Newbie
  • Here (https://press.spotify.com/us/2017/04/19/spotify-premium-for-students-launches-in-33-new-countries/) it is said that Spotify Premium for Students was launched in 33 new countries, including...
  • 409 Views
  • 0 replies
  • 0 likes
  • 409 Views
  • 0 replies
  • 0 likes

Superuser Contribution change the country in the account

I'm in Australia since a few months and because I haven'd used spotify in a while I just discoverd that I cant use it here. So I wantedt to change my country (originaly I'm from Italy) but whem I want to change the country in my account the only choi...

  • Newbie
  • I'm in Australia since a few months and because I haven'd used spotify in a while I just discoverd that I cant use it here. So I wantedt to change my country (originaly I'm from Italy) but whem I wan...
  • SergioDavid
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

spotyfi.fr

Abonnement a la chaine et venez faire un tour sur le site qui est francais merci a tous

  • Newbie
  • Abonnement a la chaine et venez faire un tour sur le site qui est francais merci a tous
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Playlist gon

Hi! i need help! i have a problem whit my account. When I log in on my iPhone someone else’s playlist is in my library and myn is gon. On my iPad I have right playlist. I have tryd to log out and in agen whit no response. What shuld I do?

  • Newbie
  • Hi!   i need help!   i have a problem whit my account. When I log in on my iPhone someone else’s playlist is in my library and myn is gon. On my iPad I have right playlist. I have tryd ...
  • Luke
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

applying student dicount on a new account

Hello. I deleted all my previous accounts succesfuly, and wanted to get a student discount again on my new one. I applied for it, but got the information, that this particular discount has alredy been used. Yes, by me, on my old account, that doesn't...

  • Newbie
  • Hello. I deleted all my previous accounts succesfuly, and wanted to get a student discount again on my new one. I applied for it, but got the information, that this particular discount has alredy bee...
  • 64 Views
  • 0 replies
  • 0 likes
  • 64 Views
  • 0 replies
  • 0 likes

Mostrar o que ouço no Facebook / Show what I Listen on Facebook

Apesar de estar selecionado "Mostrar no facebook", as músicas não aparecem no meu perfil! Porque, pessoal?In my android device is selected "Show on my Facebook", but the musics dont appear on my facebook profile! Why guys? Thank you so much!

  • Newbie
  •   Apesar de estar selecionado "Mostrar no facebook", as músicas não aparecem no meu perfil! Porque, pessoal? In my android device is selected "Show on my Facebook", but the musics dont app...
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

It tells me that the password reset is unavailable

I forgot my password and when I try the password reset it tells me "This feature is currently unavailable, please try again later. What do I do

  • Newbie
  • I forgot my password and when I try the password reset it tells me "This feature is currently unavailable, please try again later. What do I do 
  • Nico
  • Community Legend
  • 603 Views
  • 1 replies
  • 0 likes
  • Account
  • 603 Views
  • 1 replies
  • 0 likes

tengo cuenta premium y no puedo activarla

No puedo acceder a mi cuenta de spotify. Perdí las contraseñas y los nombres de usuario. Me siguen cobrando pero no pude recuperar la cuenta.

  • Casual Listener
  • No puedo acceder a mi cuenta de spotify. Perdí las contraseñas y los nombres de usuario. Me siguen cobrando pero no pude recuperar la cuenta.
  • Jazzestza
  • Casual Listener
  • 5593 Views
  • 7 replies
  • 2 likes
  • Account
    Login
  • 5593 Views
  • 7 replies
  • 2 likes

cant access my account after changing phones

hello. I recently changed phones. when I logged back into my spotify account on new phone I have lost all of my songs etc but can not log into on my old phone to try to rectify. I am only using the free spotify on new phone but am paying for premium ...

  • Visitor
  • hello. I recently changed phones. when I logged back into my spotify account on new phone I have lost all of my songs etc but can not log into on my old phone to try to rectify. I am only using the f...
  • Nico
  • Community Legend
  • 6468 Views
  • 1 replies
  • 1 likes
  • 6468 Views
  • 1 replies
  • 1 likes

Clearing Spotify History

Is there Any Way to clear spotify listening history? Because i'd like to clear it. Me and my girlfriend are going to use it in common and i dont like her to see reffered songs and history. Just want to clear it. Any way?I've Added 2 pictures about my...

  • Newbie
  • Is there Any Way to clear spotify listening history? Because i'd like to clear it. Me and my girlfriend are going to use it in common and i dont like her to see reffered songs and history. Just want ...
  • 165 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 165 Views
  • 0 replies
  • 0 likes

Solved!! Moved to another country, selection does not include anything but original country

I got the error code 408 when trying to log in, saying that i need to change the settings However, when i try to change the country to the new one, there's nothing selectable but the original. What should I do?

  • Casual Listener
  • I got the error code 408 when trying to log in, saying that i need to change the settings   However, when i try to change the country to the new one, there's nothing selectable but the origina...
  • celiaaguado
  • Newbie
  • 269 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 269 Views
  • 4 replies
  • 0 likes

Vodaphone premium issues

Hi everyone Please help!!!! I have been a sporify customer with vodaphone for about 4 years, i recently got a new phone which means i need to sign up for premium with them for another X amount of time. When selecting my bundle, i went through the ste...

  • Newbie
  • Hi everyone   Please help!!!!   I have been a sporify customer with vodaphone for about 4 years, i recently got a new phone which means i need to sign up for premium with them for anoth...
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

Login on Tesla Model S

Hi Since update 2017.28 of the Model S v8.1 a few days ago I haven't been able to log in to Spotify anymore: neither with my account, nor with Tesla's.It just states "try later" messageAnyone else got the issue?

  • Casual Listener
  • Hi   Since update 2017.28 of the Model S v8.1 a few days ago I haven't been able to log in to Spotify anymore: neither with my account, nor with Tesla's. It just states "try later" message A...
  • chacsam
  • Casual Listener
  • 1337 Views
  • 2 replies
  • 0 likes
  • Login
  • 1337 Views
  • 2 replies
  • 0 likes

Changing the username

Why doesn't Spotify let me choose a username when I create my account? Instead, it gives me a random generic username with numbers & digits. I'd like to change it but there's no option for that. Can you guys please help me out? I had to delete my acc...

  • Regular
  • Why doesn't Spotify let me choose a username when I create my account? Instead, it gives me a random generic username with numbers & digits. I'd like to change it but there's no option for that. ...
  • Maxim
  • Spotify Star
  • 189 Views
  • 3 replies
  • 0 likes
  • 189 Views
  • 3 replies
  • 0 likes