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Charged twice per month since April

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Charged twice per month since April

Dear Spotify Team,

 

in jan,feb,march, april and may you charged me twice for spotify premium. need help resolving this issue!

 

 

regards

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Marked as solution

Hi, and welcome to the community!

 

As this is an issue with payment, I suggest you submit an online contact form; and someone at Spotify should be able to refund you the second payment for each month.


If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

View solution in original post

2 Replies
Marked as solution

Hi, and welcome to the community!

 

As this is an issue with payment, I suggest you submit an online contact form; and someone at Spotify should be able to refund you the second payment for each month.


If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

thx Anthony!

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