Charged twice per month

[rayychael]

Hey, my name is Rachael and I am being charged once for spotify usa and again for spotify USA New York NY. I need this to stop and I need to be reimbursed for all the extra charges. Thank you. 

[KatesHere]

Hey there @rayychael, welcome to the community!

That's not good. I'm sure we can help figure out what's happened here. 

First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away

Let me know if that helps 🙂

K